Affordable Plus Plumbing

James B.

Affordable Plumbing is an excellent company. They were able to fix my water heater leak within a reasonable time frame due to my work schedule. The repair team was professional, efficient but most of all the very informative as to how to keep up with the maintenance and great info as to what the problem was at hand. I was very impressed with their work getting the repair up to code and their follow up. I would highly recommend them and will call them for future repairs.

Phil B.

Richard and his crew have never let me down. Excellent work, great communication, always tells me exactly what is going on. He just replaced our ancient, crumbling water line to our house. Lots of problems to solve, and I know it will last for ages.

Jon K.

I just got off the phone with Affordable Plus Plumbing and WOW am I impressed. The gentleman was incredibly friendly and made some beneficial suggestions over the phone about how I can solve, at least, part of the problem without a service call. The quotes he gave me for the rest of the solution were, indeed, exceptionally affordable. 10/10, will trust again.

Z Q.

We needed our pressure reducing valve replaced, and despite the unforeseen difficulties involving tree roots, Richard charged us the original price he quoted us. So nice to be able to have two faucets turned on at the same time!

G A.

They fixed our toilet for a very reasonable cost. Other places were charging 20% to doubling the price. Our neighborhood recommended them and we're passing the rec forward

Clinton S.

I've been sitting at home all day waiting on them to arrive. Have heard nothing!!! I was given a 4 hour time window, when the window was up, I called to find out what was going on. I was told that they were over an hour away at another job. When I asked why I wasn't notified that they were running behind, they simply said, "Sorry." (At least she said that!) Still waiting.....still no plumber....still can't use my kitchen.
So far, based on my experience, if I could give a lower rating than what I have, I would do so. A lot is going to have to change to make me have a different opinion!

Paula B.

First of all-I think a majority of the positive reviews on here are likely friends doing a favor. Second, if you scroll down and look at the bottom left you can see where yelp filters reviews-and see them... majority are negative, and similar experiences to mine. Maybe they're advertising with yelp, but the "non-biased" algorithm is begin pretty biased if you ask me.

I had a water heater go out and called my home warranty company on Monday morning. They assigned me to Affordable Plus Plumbing and told me to call to schedule an inspection. I called immediately and a woman answers- I explained my situation and she said, "Oh well, if it needs to be replaced we can do that and the warranty covers it-but if it isn't up to code it might cost you money to get it to code" She then gave me some example of some other person who needed an exterior drain and drain pan and what that cost them. (I didn't need an estimate on a hypothetical situation that didn't apply to me, but ok-thanks for the heads up).

Then-she said they were very busy today, but she would call and see if he can come today (11am). I understood they may not be able to. She said she would check and call me back. After an hour and a half, I called her again-she said, "ya... he's going to come today". Me, "any time frame?" Her, "ummm, I don't know he said he would make it today, and that he was in the middle of something and would call me back." Me, "ok...". I stayed at home to work just in case he came by... No show. At 5:15 pm I called again-she said, " ohhhh he's not going to make it today he got stuck at another job". (thanks for letting me know?!!!) I asked when he could come by... She asked if the next day (Tuesday) between 1-4pm was ok. I asked if any earlier could work, she said no. I agreed to the time frame, and asked that in anticipation of needing a replacement (it had already been inspected by a company that my home warranty didn't send out). could she schedule some time on Wednesday... after a back and forth about how he needed to inspect it first, which I agreed with, she said she would put aside a couple hours... ok?!

Tuesday- I took a half day and was home from 1-4pm. I called at 3pm, I said, "I know it isn't 4pm yet, and I am sorry to bother you... but just want to confirm he's still coming..." She said, "yes, he's still coming". Ok. I sat there until 4pm. No show. I call her again, and explain that I am frustrated because I stayed home two 1/2 days, and its not so much that they're busy, but that there is ZERO communication or follow through. She says, "well... he says he called you earlier and left a message." Well... he didn't. AND even if he HAD, then why at 3 did you say he was still coming????

I ask for his direct #. I call him-he says, "oh you didn't get my voicemail from earlier...?" "no." "Oh... well which part of Austin are you in?" (I have provided this twice) I tell him again... He explains that there is traffic now to go south (yes... you knew that). He explains he thinks he can fix the water heater, no need to replace (hasn't seen it yet). Ok, fine! Whatever... when can you come out? He says, "Ill try tonight but WE WILL SEE HOW IT GOES, ok?" Me, "no, not ok... if not tonight, when?" He says, "if they don't make it tonight I will call you in the morning", Me, "ok... will you have someone available tomorrow to come out in the morning?" Him, " I don't know... but I'll call you in the morning." Me, "ok."

Wednesday. 11am- no call. I call my home warranty company and explain, they cancel the order and reassign me. 1pm-the woman from the company calls to let me know, "a technician is on his way". I tell her, don't bother. (ALSO, what if I hadn't stayed home-now I am supposed to drop everything to meet a technician, I didn't know was coming. Because no one called in the morning as promised)

Zero professionalism. Zero communication. Zero respect for my time, schedule, or job. Zero reliability. What a joke and waste of two and half days- with NO hot water..

Rosemary C.

Richard and his team are just amazing. I had been dealing with home warranty people and trying to get the water heater at my new home replaced before I moved in. Short story after dealing with home warranty people for almost a week I called Affordable Plus Plumbing and they came out the same day and installed a brand new water heater for me within hours. I ended up paying the entire thing out of pocket but it was worth not dealing with the headache and hassle of Landmark Home warranty. Thank you Richard and Team.

Alan L.

Great work replacing my hot water heater heating elements and thermostats. From calling around, another place was immediately saying I might need a new hot water heater all together because he could tell how old it was based on the serial number (over the phone before doing any troubleshooting).
Affordable Plumbing came out, helped me find the right breaker on my unlabeled breaker panel, and got the job done correctly, and professionally. Thanks!

Salina M.

Anthony came out very helpful and nice suggest a few things. quick response from the company, they came the same day and answered all my questions unlike the other companies I called I had to wait a week! I will use them in the future. My neighbor uses this company so recommend them!