Affordable Plumbing & Sewer

Billy B.

Rick came out with his crew to fix our collapsed sewer lines and was very professional and explained the whole process as he did it. He did a great job and was VERY QUICK. I will not call anyone else for any of my plumbing needs he has a great price for his work!!!!

Dean A.

Unfortunately I trusted them, and that ended up costing me thousands of dollars and days of stress.

I did a home inspection with them. Their employee told me it would cost $X to fix an issue. He said he doesn't know exactly the cause so X is an upper limit (it was high). I asked him specifically, very explicitly, if X is just an estimate or if that's definitely the highest cost it would be, and he made it very clear that X is going to be the maximum I would have to pay to get it fixed.

So I went ahead and bought the house. The next day, the owner came and looked at the issue and told me it's actually going to be much much more expensive, perhaps 3-4 times the original price. This is not small money, not a few hundreds of dollars, so this was very upsetting to hear. I bought the house with the understanding that it will only cost X, not 3 or 4X to get it livable. I have my phone calls with the employee recorded where he clearly promised X is the maximum it will cost.

Rick, the owner, did not honour his employee's guarantee. I understand it was not the owner's fault, the employee should not have promised me something he could not deliver, but that kind of mistake should be the responsibility of the company, I should not be the one paying for their error. A professional would own up to his employee's mistake, Rick instead chose the path of yelling at me, hanging up the phone on me, threatening me, essentially doing anything to prove to me how unprofessional and unreliable his company is.

The good news is that I did find a great trustworthy nice plumber a few days later, who was much more honest and pleasant to deal with. So thank you for that Rick :)

Herb L.

Great company and great people to work with Had a sump pump emergency during the heavy flooding last week. They had me up and fixed in an hour. 175. Will use them for all my plumbing needs thanks again guys

Rick H.

If you want fast service apparently leaving an email message on their website is a big mistake!! As they are really not 24/7 as claimed! I left a message on Friday never heard anything from them I called them at 130 Monday and it's not going to happen for me !! Obviously there is no minus star as that's what I would leave !!

Brian B.

$550 to install $99 disposal in 30 minutes. Excuses all around. $120 profit, $150 overhead, $90 truck fee???

Misty L.

I contacted Affordable Plumbing after I found out my sewer was backed up with something. I found the company very speedy with sending someone out to assess my yard. I found the estimate very reasonable and I therefore had Affordable Plumbing do the job. Rick was out two days after I initially met with Affordable Plumbing. He was very informative and got right to work! He kept me appraised during the entire time on what is the next step until completion of the project. He is amazing and I highly recommend Affordable Plumbing and Sewer to everyone!! Thanks so much Rick!! You are very much appreciated!

Krizia D.

They were great to deal with and did good work and really great price compared to others. But be sure to have in writing what they are doing or check the work after. They replaced the old sewer line in my crawl space, but left all the old corroded nasty pipe in there and underneath the deck! I gave them a call to give them a chance to come take care of it, they said they would be out the following week. They never did. Called again and didn't answer. We had recently done a new vapor barrier and cleaned up the crawl space. Now with the warmer temperatures the stench of that pipe is coming through my floor, especially out on the deck. They left all the tape and piping scraps everywhere too. Sloppy.

Pat C.

According to Chuck the technician who showed up. The scheduler can't give you estimates. So when Chuck told me the price which was outrageous and I said forget it, still charged me $75.00 for showing up. What a racquet. Stay very far away.

Re L.

Not honest to say the least! After an Affordable Plumbing and Sewer technician came to an inspection (on our potential new home) to perform a sewer scope, the technician reported the main was fine until the spring.

We had a sewer main line backup one month after moving in - due to tree roots. Affordable Plumbing told us they sent the report with mention of roots in the main - which we did not receive at the time of service. After questioning the office, they sent an invoice via email (the first time we saw the report). The original invoice, Affordable Plumbing sent went to the wrong address with the wrong location listed on the invoice. They reported their technicians always inform the client of the potential issues - THIS IS NOT TRUE! If we knew (at that time) there were roots in the main line, we would have had the issue fixed or asked the owner to fix the issue prior to us moving in! Why would anyone move into a new home knowing there could be the potential possibility of sewer backup?

We received an apology for the misunderstanding however, this doesn't cover the cleanup of sewer back up dirty water over a good part of the basement and the additional cost of another plumbing company coming out on a Friday evening to do the right job!

They are NOT listed with the BBB of KC! In addition, we notice any negative ads are removed from Yelp promptly.

They can keep the $99.00 and I will keep posting this for all to beware!

Nichole P.

Major plumbing issues can be really stressful!!! Rick was amazing and saved the day! We were given a large quote by another company along with a list of ""demands"" move your AC & remove your deck beam then call us to start the work.... needless to say the $$$$ and stress along with water backing up almost drove me over the edge. Rick came in quoted us $1400 under the last people and we didn't have to move a thing! He started by doing all he could do by working around our ac and we didn't have to remove our deck post!!!! I am so impressed with this company and Rick I want to tell everyone!!! Best decision my husband ever made was to get Rick out here with Affordable Plumbing!!
#happywifehappylife. Thank you again Rick!