Affordable Plumbing Pros

Sheryl B.

Very frustrating! They were supposed to come work on Friday at 3:15, showed up at 4:45 and did not have the necessary supplies. Arranged to come back on Saturday. They never showed up saying the materials were out in the field. Asked for them to come on Sunday. They never called . . . It is now Wednesday and had a 6 AM appt and they are over 30 minutes late. Need to find someone else . . .

Bryce N.

We had this company replace our main sewer line from the house to about the sidewalk, which is roughly 20 feet, and they also installed a clean-out (up-pipe from the main line with a green access lid) at the end closest to the house (in the lawn). They used the trenchless system and dug two very deep holes with a little back-hoe at either end of my front lawn to access and connect to the original pipe. When they filled in the holes, they did not compact the earth very well, so we ended up with two significant sink-holes during this years' recent rain. I'm not so surprised or shocked at the earth settling, as once you dig up earth, it is impossible to pack it as well as it was when it was undisturbed. However, it can be packed well enough as not to cause a 2-3 foot sinkhole in two places. Sink holes can be filled with more dirt, but the main problem is that the sink-hole caused the clean-out (up-pipe with green access lid) they installed to sink as well due to them obviously not supporting the bottom of the the pipe. This has resulted in the access lid being lower (and now angled) than where the grass level should be, which is a problem now that I am ready to have the front lawn redone. I have left two recent and detailed messages for them to address this, and both have gone unanswered. That is no way to run a business.

My secondary issue with them is the price they charged for the job they did. I felt like they had me trapped at the time, and being that I had no point of reference as to the cost of such a job, I agreed to pay what they quoted. It turns out that my boss happened to be going through the exact same thing at the time (unbeknownst to me unfortunately), and his licensed plumber charged him $2,000 less for a longer run of pipe! I wouldn't 'blame' them for price gouging as it is my responsibility to get multiple quotes, but I will warn everyone else that this is NOT an ""affordable"" plumbing service, and they are out to rip you off.

I gave them two stars only because the kid that performed the work was pleasant, did a thorough inspection before beginning work (although I don't know how honest he actually was, but I hope he was honest), seemed capable of performing the repair, and was pretty responsive. He made the experience good right up to the point I realized I was ripped off and that the company doesn't have any interest in standing by their work supported by the fact that they will not return my calls.

John T.

DO NOT USE! I hired Affordable Plumbing Pros to do a sewer lateral inspection for me. They came out, did the inspection and quoted me $6,500 for necessary repairs.

Rather than have them do the repairs I chose to receive bids from other plumbers. The reason I chose not to go with them was due to poor communication and the fact that they would not provide me with a copy of the video after several requests.

One of the other 3 plumbers that I invited to bid chose to rescope my sewer line to determine the extent of repairs before submitting a bid. They contacted me and informed me that aside from a small root intrusion, there was nothing wrong with my sewer line. They then sent me the video so that I could see it for myself.

Big P.

This it how it is....You want it done right? For the right price?Done by the Right People.....Well U Got It right her with Affordable Plumb pros...Hands down the sh#$%&t...Its hard to find a honest plumber...Look no further...all ur worry and concerns are not a issue anymore when it comes to plumbing...Everybody sh#$^&@ts and pees... So dont ? Who to ever call.

Suzanne S.

We had no hot water for several days which isn't fun. Another plumber had incorrectly identified the problem. We received very prompt and professional service and the problem was identified and fixed. I feel the charge was very reasonable.

Merla K.

This place is ran by thieves.
I had work done by someone who seemed like a handyman not a plumber. They overcharged me by a couple hundred dollars for a leak on my bathroom sink that took 10 mins to fix.
After they had left I went into grab my medication later on that night and realized my pain pills ere missing from my medicine cabinet.
Do not let these guys into your house. They don't even do clean work. It's all about ripping the customer off.

Andres F.

Can't thank Richard and his team enough. Our water heater busted at 4 in the morning. When we go to our kitchen and it was covered in water! Affordable Plumbing Pros were the only ones who answered our call and sent a plumber out to help us by 6:00AM! They got to work right away and gave us a great price. Can't thank them enough. It's a house of 5 so it was crucial to be up and running and they solved our problem. Thanks again Richard and your Team!

Laura K.

These guys were amazing! Our septic tank literally collapsed 3feet into our front lawn the Sunday before Christmas Eve. Richard responded to our call and had his backhoe out within the hour to determine the cause. He drew up an estimate and came back Christmas Eve. I am absolutely convinced that if the shop was open that day, our septic tank would have been installed that day. But within 4 days our new system is up, permitted by county and completed. Since our insurance wouldn't cover any of these repairs, I was very nervous about the cost ( knowing these things can range up to $30k).. on Christmas no less!! But it truly was affordable. I highly recommend this company and would not use any other plumber! Thank you Richard!

Valerie P.

We needed help right away because of a leaking hot water tank. I called and they sent David out within a couple of hours! David did a great job at a reasonable price! Thanks so much, you saved the day!

Jozer S.

Arrived at time they said they would and that's honestly the only reason I don't feel bad for that one star that I am FORCED to put. Upon speaking to the plumber he mentioned he would charge us $123.00 to put the snake down the toilet. We asked why it was so high he then mentioned ""warranty"" he said we'd get warranty for the next 90 days. After putting in the snake he found a bigger issue. He proceeded to tell us we had a temporary fix for at least a month until we got the bigger job done. Before paying this guy he said to us that they'd come out if it got clogged in the next 30 days. The toilet got clogged in less then 24 hours. We called back and they gave us the run around saying they needed the owners approval to come in to the house ""we are renters and can't give approval"" wait you did not say that the first time you stepped in my house. It is so messed up that these people do this kind of stuff and get away with it. I totally understand I have a bigger issue but you gave me warranty for at least the next 30 days. You are going tell me I should be ok paying you $123.00 and having my toilet get clogged the next day. I called the office and they were no help. I should have looked at the reviews on here before calling these people. 3 starts isn't good enough for me and I can't believe I was going to spend over $700.00 for the ""bigger Job"" because they give us ""warranty"" at this point I should shop around. People, really think before you call them. They get you with the ""no charge to come out and look at the issue"" pay for professional and make sure they have warranty written on the paper they give you. The people in the office really said it wasn't written so they can't do anything about it. That is not ok.