Affordable Plumbing Pros

Jozer S.

Arrived at time they said they would and that's honestly the only reason I don't feel bad for that one star that I am FORCED to put. Upon speaking to the plumber he mentioned he would charge us $123.00 to put the snake down the toilet. We asked why it was so high he then mentioned ""warranty"" he said we'd get warranty for the next 90 days. After putting in the snake he found a bigger issue. He proceeded to tell us we had a temporary fix for at least a month until we got the bigger job done. Before paying this guy he said to us that they'd come out if it got clogged in the next 30 days. The toilet got clogged in less then 24 hours. We called back and they gave us the run around saying they needed the owners approval to come in to the house ""we are renters and can't give approval"" wait you did not say that the first time you stepped in my house. It is so messed up that these people do this kind of stuff and get away with it. I totally understand I have a bigger issue but you gave me warranty for at least the next 30 days. You are going tell me I should be ok paying you $123.00 and having my toilet get clogged the next day. I called the office and they were no help. I should have looked at the reviews on here before calling these people. 3 starts isn't good enough for me and I can't believe I was going to spend over $700.00 for the ""bigger Job"" because they give us ""warranty"" at this point I should shop around. People, really think before you call them. They get you with the ""no charge to come out and look at the issue"" pay for professional and make sure they have warranty written on the paper they give you. The people in the office really said it wasn't written so they can't do anything about it. That is not ok.

Nancy R.

Our hot water heater went out and we received prompt and very professional service from Dave. He clearly presented all our options with prices for repair vs replacement. We chose to have him replace our hot water heater. He got the job done the same day, left everything in working order, and asked us to let him know if we had any issues whatsoever. We are entirely happy and satisfied with the customer service, labor, and product replacement we received from Dave at Affordable Plumbing Pros.

Michael H.

Total scam artist. Never use them. They lie about what repaira need to be addressed.
We had them come out to take a look at out shower that leaked even on off. They came out and told us that we needed to break open the wall and do a full replacement of the shower valve. They said that if not taken care of it will explode and our entire home will be flooded. Im no plumber but it just seemed rediculous being that it was just leaking from the shower head and not inside the wall. They pressured my wife and I until i had to tell them to leave due to the estimate being over a $1000. But yet they said it will only take them 1-2 hours. The manager that had come out with the tech smelled heavily like smoke and had no manners whatsoever.
I called another plumber the following morning and guess what. It only needed a $60 part and 15 minutes to fix. Wow. I saved over $800. Nothing but liars. Total discrase of a business. PLEASE BEWARE.

George G.

Wish I could give them a no star rating. The tech was rude beyond words. Do not call them under any circumstances.

Aaron S.

When my garbage disposal started leaking about 830 at night with guests at my house, I thought I was screwed. Like every other red blooded housewife, mine likes to put things down there that a Great White shark could not grind through. So with the smell of onion and garlic and egg and a bowl underneath the leak I started calling these ""24 hr"" plumbers. Only two of the 20 I called answered. One sounded drunk and like he accidently answered so he hung up. The other was Johnny Kimmis as his business card says, from Affordable Plumbing Pros. He said he was out to dinner with his family but, he could handle the job. I was shocked due to the other responses from ""24/7 Plumbing Companies"" He said he didn't have the part on him (understandable) but if I could run and get one he'd be at my house asap. I was like, ok. He told me the exact one to get, even the location at the store and he knew the model and price. When I returned 30 minutes later he was already there and almost had the old one removed. I handed him the new one and within 15 minutes he was done cleaned up and explaining to my wife what should and shouldn't go down a disposal. Best thing though? He charged me the same rate that all the other companies advertised for the install even at 900pm at night.
I've read the other reviews and maybe they have had a change in management for the better. I can judge based only, on my experience. All I can say is, any employee/company willing to hurry his family along at dinner, dump them off at home, which probably irritate his wife a tad, just to come to my house and fix my sink just so my wife stops being irritated with me? I would have paid 10 fold. But Don't tell them that.

Jason F.

I was given a time and the tech didnt show or call. Then someone from a different company went and gave me a quote. I was then called by the original person....yes, very confusing. I was quoted $550 and charged $3500. I was given a ""free"" scope of my sewer line that is required when selling a home. When I called for the free service, all of a sudden the tech couldnt go because of a funeral. The next day the camera was broken. Another appointment was scheduled and they never showed up. Use someone else! Im also calling BBB.

Rosalind G.

I called Affordable Plumbing Pros because I had drain/garbage disposal problem and I had a coupon. Isaias, the service technician/plumber from Affordable Plumbing, just left my house. Never, and I mean never, have I ever had such courteous, competent, neat and prompt service or service person for any problem or from any company. I would highly recommend calling Affordable Plumbing for any plumbing problem, with or without a coupon!

R N.

Kerry did a fine job repairing a ruptured hose and stuck valve under our bathroom sink. arrived to our house 30min after our call and the job took about 1 hr. Work was guaranteed for 30days. He was polite and courteous. We will likely use them again.

M. J.

Two days before Christmas, my bathroom sink stopped up. Made numerous calls to various plumbing and Roto- businesses. No one was available. On my last attempt to find a plumber, I called Affordable Plumbing Pros. Best thing I did all day. Kerry Johnson came out about 30 minutes after I called and spent the next couple of hours working on my sink plumbing. He did a great job, never gave up and never tried to sell me on an expensive job. You could see that he took pride in doing a good job. He fixed the problem and I was a happy camper. If your drain is stopped up, I recommend giving him a call.

Cg C.

My landlord has been working with them for a while and has said they have always provided exceptional service. After their work this weekend I can say, Kerry did an exceptional job. He addressed the issue right away, fast and left no mess left behind. Plus he provided great customer service.

The reason it's not 5starts:

Made an appointment with a two hour window. Called twice because no had shown and it was passed way passes the window. Both times they assured me a technician would respond my call within 15 mins. 30 minutes later still nothing. The second time, Kerry called. He informed me he was in his way. It appears they didn't notify him until just before he called me of the work order. Perhaps, the previous technician was unable to make it and he filled in for him. Glad I didn't book on a work day.