Affordable Plumbing

Lee K.

Make sure you get a price from them before you book the appointment. They charged me $270 just to show up. The serviceman did nothing other than flush my toilet and tell me it was fine and charge me $270! I stupidly didn't ask beforehand what their service fee was. Never again!

J D.

I hope their actual service is better than their customer service. We had an appt scheduled two weeks out, knowing there was a $80 service charge. Day of, their service fee changed to $200 and they said they were too busy and didn't realize our address. ZERO customer service, by far the rudest we've come across.

Nancy H.

Josh was kind and knowledgeable. He fixed the problem with my furnace quickly. A+++++ And now I had a toilet problem, and Jesse did a great job, as well! 5 star PLUS!

Karen E.

I had similar issues with Cartwright's Plumbing Heating & Cooling as has been outlined in many reviews. They told me that Cartwright's was skilled at repairing my specific kind of heating unit, but the technician that showed up clearly did not have an inkling on how to repair it. I ended up being charged $226 for lighting a pilot light which went out again within 48 hours. When I called to see if they would be willing to rectify the situation, they just said, ""So sorry you feel that way."" This lack of customer service will not help the business flourish. I would definitely NOT recommend these people to repair even the most simple of systems.

Joseph D.

Way overcharged for a simple fix. Toilet needed a new valve and flapper, guy was gone almost an hour to get the part and we got charged for the time he was gone. Outrageous. $350 an hr. Really? That doesn't include the part.
So for a simple fix, which they said was a ""minor rebuild"" We're out $500.
This place is terrible, do not use. Should have read the reviews before calling. Beware.

A Builder In L.

Be worried. Be very very worried if you must use these people. They were called to provide an A/C, FAU whole system upgrade.
They provided a day and time. Then proceeded to be late by hours. My day was lost.
Then they supply an estimate ""Between 20k-30K"". Followed up days later by a written estimate of 27K.
I call several competitors. Same scope of work and description. First bid arrives at 11k, the second at 9k. Same suggested hardware and required labor.
Do you want to trust these people when a bid is that remote to the general estimates? Either technically or ethically?

A t.

Well....where to start??? Called Cartwright's for a estimate. Simple undersink 2.5 gallon hot water heater replacement. My old one went out. It has a 110V AC plug, no wiring needed. Cold water in, hot water out, 2 hoses. Less then 10 pounds. They gave me an ESTIMATE with AN ATTITUDE: $1,500!!!!! $249.00 per hour for 3 hours for ""plumber"". A ""helper"" for $149.00 AN HOUR, UNLICENSED!!!! $300 for a $175 water heater??!!!!

THESE ""Guys"" that showed up were RUDE and FULL of ATTITUDE!! I asked for better price, HE REFUSED!!!!

BEWARE OF THIS COMPANY....!!!!! The 5 Star reviews they received are ""questionable""???

Dennis W.

If your needs are not immediate & want to save money, there are reputable plumbers who charge about $45 less per hour.

Nina H.

We had a backed up system from our washer to the bathroom. It was a mess!! After calling 5 different services, no one could help us except Cartwright !! They answered promptly, Mario scheduled same day service, a woman called to confirm and we had 2 very professional men come out. This was a BIG project - they were at the house for 2 hours and resolved the problem with much dedication, and experience. Jesse and Dennis were amazing technicians. I would give them 10 stars if I could

Wendy T.

My wine cooler's computer board had died. I ordered a new part and Cartwright's technician replaced the part for me and saved me the expense of buying a new cooler! The technician was knowledgeable, extremely polite and punctual. He did a wonderful job and will definitely use them again .