Affordable Plumbing Company of Jax

Kristy K.

I called Affordable Plumbing yesterday about what I feared was a slab leak (but I told them my water was off so it wasn't a rush) and they were able to get me in first thing this morning. Hayley was my plumber and she was so good! She was able to diagnose the problem with my weird old house plumbing and find the leak, which luckily was not under my house! Once she found it, she patched up both (copper) pipes that had holes in them. She was very professional and personable. I will definitely call them in the future when I'm ready to re-pipe my house.

Sharon S.

I had someone come out in Aug and they replaced the pipes under the kitchen sink and took out the disposal, 2 months later, someone noticed water under the sink [the board is warped] and come to find out the pipe is not glued together that is why it is leaking. What plumber does not finish there job? Called the office and explained to them and was told they could not come for over a week and would charge me. All it needs is there pipe glue. That should have been done in the first place . Really? You cant come and put glue on this for over a week?? Really?? I wont use them again and will tell my story to everyone I know. l have to replace the board on this and there better not be mold underneath because of there negligence!!!!!!!!!

Cynthia W.

Best experience with a plumber ever. They were on time, efficient, clean and yes affordable. We had allot of work to be done and could not be happier with their service. Tim and his team were top notch without top notch prices. They did a great job.

Miranda K.

If their customer service is anything like their driving etiquette, I wouldn't even bother. I had one of their plumbing vans behind me today on the highway tailing me way too close for comfort. I was already going 72-75 mph and could not get over at the time. I decided to take a photo, which I was super happy I did because now I have photos and videos of the driver repeatedly flicking me off and continue to follow my car as close as he could.

Chris A.

Called out to repair toilet that would not drain properly, the tech tried to clear the line and it still did not drain properly. He said the toilet is old we need to replace it and then should drain fine. I bought a new toilet and installed it, with no luck. When I called the office to get them back out to repair the problem, the staff was very rude and aggressive. I paid them for a service that they did not provide and they wanted to charge me again for the service while being rude and yelling at me.

Jill T.

Failed the inspection over and over. Still no building permit. Co owner has a terrible mouth over the phone. They don't answer any form of communication (email,phone messages). Do not hire!!!!

Glenn P.

For years (before age caught up on me) I did lots of home repair and maintenance and for the last 5 years have not been able to do the kind of heavy work like installing water heaters etc. and have always sent clients to Affordable plumbing. I have recently had to use them for a rental property re-pipe and they were fantastic. Even returned to repair a minor leak which was not all their fault, none-the-less came and repaired that minor problem. The ladies and men at this business are truly trust-worthy and remarkable. I thank them from my deepest feelings. Pohlman's Home Repair and Maintenance.

Sheryl W.

I called Affordable Plumbing Company of Jax requesting someone to come out and snake my drain. It was about 11a. They said ok but they couldn't tell me a time. I understand not being able to tell me an exact time but they would not even commit to afternoon or evening. I stayed home all day waiting. About 4p I called to see if they had any better idea of when I could expect someone. They said I had two calls ahead of me. Ok, I thought it will be later than I thought but they'll probably be here by 6-7p. At 8p I called again to see if they were even still working. The operator told me she would call the repairman and have him call me. When I went to bed at 1a, I still had not heard from anyone. I thought they would surely call me the next morning, apologizing for not calling or coming. As of 2:30p, I had not heard anything. I'm still having a problem but I surely will not call this company again. Be courteous is the first rule of business. I'm sure they could have at least told me it would be late in the day based on the workload they had and calling or texting with updates is not an unreasonable expectation. BUT telling a customer that you will have someone call you back and then doing no follow-up, is inexcusable. If you need work done, don't call this company!!

Un H.

If I could give them less than 1 star If I could. Charged me $525.00 (FLAT FEE) to change a broken shower handle. (They even told me I got a good rate!) Told me everyone charges that amount. They were there less than 2 hrs (and that included the time to run to Home Depot for the part!). Didn't have to go through Drywall either. Not sure how they ended up with a name like """"Affordable"""". Total rip-off. They didn't even care when I told them next time I'd go elsewhere.

L M.

I was hard on these guys because I was expecting shady plumbers, but they were good. Re-piped my entire house after a slab leak. They were dependable and did a solid job.