Aem Mechanical Services

Jon K.

I called these guys when my water heater went south. The tech that they sent lied and said that my controller was bad. He said that he would call me as soon as he returned to his headquarters and let me know if he could order a new controller. Another lie... That call never came. So I called... and called... for 2 days. No answer... nothing. I called a competitor and they immediately were there for me. Knowing how life sucks without hot water. Turns out the water heater needed a new thermocouple not a $300 controller. Though it was recommended to be replaced due to age. A&E apparently was trying to swindle me. A&E eventually called over a week later. How is that for service? The kicker was the $156 bill for nothing but a lie. Use great caution when using this outfit.

I called them today and asked them about the bill and their rude service manager told me that they didn't answer because there was something wrong with my phone (phone records say otherwise). His tech spent more time using my bathroom than he spent helping me and they charged me for his bowl movement. This outfit is very suspect. Use great caution when dealing with them and if you have an emergency I would highly suggest calling someone else that actually cares about their customers.

Tim H.

I have been using AEM Mechanical Services for years to take care of my plumbing and home heating and air conditioning needs. They are always prompt and efficient. Several times they have suggested quick things I could do myself that would save me the cost of a service call.
Great group.