Advantage Plumbing

Wm T.

Quite disappointed and dissatisfied with Advantage Plumbers, primarily per owner Heath Walker's lack of action and misleading reports, this past summer! His was the second highest bid of three requested, but decided he seemed most understanding and professional to correct an apparent drainage clog. This occurred in a basement bathroom, serving two guest bedrooms there, suddenly unappealing due to a smelly situation started by the messy back-flow this spring.
Although it took awhile to have him come and complete the contract (bid at an estimated $4,750), I offered him slightly more than a 20% deposit in May, which he declined as too little. Mistakenly, considering his confided personal problem at home, I upped the deposit to $4,000. All of this occurred early in June; however, despite the high pre-payment, we were consistently delayed due to Covid backup of jobs. Finally just prior to our holiday July 4th family reunion, he and a couple assistants arrived, dug a couple holes supposedly to examine the existing drainage pipe (we thought deteriorated), but he ruled OK. Weeks later, he returned, this time carrying a camera/computer (he'd borrowed), showing the Mrs. and me a disc displaying some sort of streaming water to assure us ""our"" old drainage pipes were properly flowing. All of this was part and parcel of a delayed response and apparently his decision to conclude our contract. When Mrs. Trott queried him further (before departing for another job), he mumbled something about buying acreage near Jackson, TN, and moving over there. Yet nothing about refunding any of our unnecessary hugh deposit paid. Of course, we've since experienced additional backup flows and despite our limited retirement income (I'm retired military), we must now engage a more helpful plumbing professional. We certainly don't recommend this company, surely dis-Advantaged for senior citizens, at least. - Mr. Wm. Trott, Nashville.

Vicky N.

My water shutoff valve wouldn't turn off, and my toilet was continuously running in my half bath, I called and someone was here and the toilet was fixed within 2 hours. They were helpful, efficient and resonably priced. Awesome service, I will definitely use them for any future Plumbing needs and recommend them to all my family and friends.

L W S.

Advantage Plumbing, Heath did an excellent job. He was honest and very dependable. I highly recommend Advantage Plumbing!!

Andrew W.

Advantage is now putting in a new toilet for our home. The project is about finished. So far, the work has been good. More later.

Joy T.

They care and have principles. On multiple times we've called them for small jobs and they didn't even charge us for the estimate. If you want a good, honest family based business this is the company to call.

Heidi p.

This was the worst experience I have EVER had with any kind of business, in any kind of field. These guys should not be in business. We hired them to install our septic system, and they LITERALLY took 8 months to do a 2 day job, They prevented us from moving into our house. They called the city and complained about us just to try and keep from having to do their job. They are lazy, incompetent, and rude, and yet they had the audacity to speak to us as if we're idiots. They cost us so much money, angst, stress, time. They basically ruined our lives for about 2 months. I wish to God I'd never hired them. When our system was finally installed, it was red-tagged, despite the fact that they had started over with a new field, and had their hands held by the inspector throughout the process. NIGHTMARE!!!