Advantage Heating & Cooling

Paul S.

Justin from Advantage serviced our furnace 12/28/2017. I have been meaning to write a review since then. We had been experiencing a problem with the furnace not responding correctly when the thermostat would call for it for Heat On. It would try and start but just kept cycling without actually working. Justin explained to me what he believed the problem to be (a dirty contact) serviced the furnace and it's been working great ever since. He was completely professional, did a fantastic job and I didn't feel pressured at all. Thank you Justin and Advantage. I would and will recommend you!

Vince R.

I had a problem with my furnace blowing cold air I called Advantage and they responded the next day. Jeff checked out the problem and repaired it, he was very helpful and professional
I was very happy with the service.

J P.

I scheduled an appointment to get an estimate for some work. I got a weird time for the consult but maybe it is their busy season so I say ok. Then, they are a no show. No call. No text. Nothing. Don't waste your time.

Ramona W.

I'm posting this for my mom because she's not on Yelp.

""On January 3rd, my 50 year old oil furnace died. I called five or six repair companies and they all had long waiting lists for service. The staff at Advantage Heating and Cooling showed so much compassion that I got on their waiting list for January 11th.

Before the day of and on the day of my appointment, I received calls confirming it. I was told the name of the technician who would be coming and given a window of time to expect him. I also got calls updating me on his status when he ran into complications with repairs earlier that day. I appreciated this very much because nobody wants to be stuck watching the clock and wondering what's going on.

I had been getting by with three space heaters and when Jeff arrived at 3pm, he was a welcome sight. He was very professional yet personable. He explained all the steps he would be taking to inspect and repair my furnace. Two hours later, wonderful heat was pouring through the vents. Jeff discussed with me the possibility of changing from oil to natural gas or electric. When I make that decision, I will definitely contact Advantage Heating and Cooling.""

Theresa R.

Super friendly technicians. Jeff came to my house tonight because my system wasn't operating correctly. He took the time to trouble shoot my system, teach me how to do some trouble shooting on my own and educate me on how the system works. He even caught mistake by my Security System when they installed my thermostat. This catch saved me what could potentially could've been a very pricey fix if it had gone on unchecked. I highly recommend them.

Scott N.

These people are very good at what they do and their prices are reasonable. No HVAC job is going to be cheap, if you do it the proper way. But the Advantage team are true professionals and my experience has been that they're worth every penny.

From Pam, who called ahead of time to let me know when to expect their tech, to Chris who did a cleaning to Jeff who fixed a problem that three other companies couldn't diagnose, I was very satisfied with their service.

And friendly, too!

Brian D.

I received service by Jeff and John. They did a great job on routine maintenance and trouble shooting an issue with my a/c. Really good folks. They showed up on time, they were clean, professional and efficient. I'll be using Advantage going forward.

Will K.

I called Advantage Heating and Cooling as our air conditioner was not working this month. The owner Matt came by at 8PM, did a quick trouble shoot and isolated the problem to a circuit breaker in the electrical panel. Besides that, he did a quick check on the performance of the AC unit to ensure there was no internal short circuit and that it was cooling adequately, which it was. Matt was very pleasant, efficient, knowledgable and thorough. This is our second encounter with Advantage, and we are very pleased, yet again!

Monique Z.

I seriously would not trust anyone else when it comes to my heating system. I have used Advantage heating and cooling for the last 3 years. I initially got other quotes but Advantage was the most reasonable, friendly, professional and honest company by far!

There is a lady that did a bad review on Advantage that is in my opinion completely absurd!

Advantage heating has been in business as a family business for the last 35 years. Their reputation is important to them, and rightfully so.

The service and professionalism that you get from them is leaps and bounds above any other company around! Give them a call you won't be sorry!

Monique Rice

Dana B.

Based in your response, the public needs to hear the full story. Prior to listing our house we had NW Natural inspect all our gas appliances, then we had another company come out and clean our furnace. Both said it was in great shape. Then we had a pre-inspection and the inspector also said it was in good shape but a wire to an air circulation thing had been disconnected. It wasn't required but we wanted the house to be perfect so we called out this Advantage to install that. Keep in mind, Advantage arrived than 24 hours (closer to 12) from this inspection.

Advantage came out and completely dismantled our furnace in about 4 places and REWIRED THE CIRCUIT BOARD so it wouldn't work and told us they're required to do this (which other companies I spoke to disputed) and told us we needed to pay $4000-$8000 for a new furnace.

I immediately called out another company (he arrived very soon after they left) who came out and inspected it. It took him awhile to find the re-wire job but once it was back together he said it was in good shape.

This company said that Advantage is known to do this type of stuff and it angers him that they gouge people who can't afford it. He also said that they're vindictive and it's a small community so when he have sent me a copy of his bill to forward to Advantage, he removed his name from the bill so he wouldn't be retaliated against.

Yes they did offer to come out with NW Natural but I was advised not to let them because they could mess with my furnace when that NW Natural person wasn't looking and couldn't be trusted. I told him that was exactly my reasoning for declining.

I wanted Advantage to pay for my fees to have my furnace and circuit board put back together. In response Advantage sent me a certified letter that they would file an ethics complaint with the REALTOR board if I took it further (I'm licensed REALTOR in WA), proving what the other company said about Advantage being vindictive.

I contacted the President of the board, Terry Eccles-Petit and she told me to go for it, that they have no chance of winning since it had nothing to do with my license and it would just spread the word of how unethical they were.

I was ready to go forward but my husband asked me not to because he couldn't take anymore stress than they had already caused.

Yelp is a free forum to express good and bad service. Most of my yelps are complimentary as I believe in sharing good service as well as poor service. If Advantage does anything else to cause my husband further stress, I'll make sure to let Yelpers know as well as to begin posting on Google and everywhere else. I won't be bullied by threats. Consider yourself lucky I've only posted on Yelp.