Advanced Trenchless

Mark N.

When I found out that I needed to replace my sewer line, I never imagined that it would be possible for me to have a good experience, much less an amazing experience. Thinking about sewers and plumbers is not exactly where you imagine top notch customer service to be. But that was the case with Advanced Trenchless. I called the different companies for estimates. Two of those companies wanted between $150-275 for the estimates alone. Advanced Trenchless offered a free estimate. Couple that with their already outstanding yelp reviews and I decided to go with them first. Ryan, who I believe it's the owner, came out and did the estimate without me having to even be home. I had a detailed estimate emailed to me that night. While it was slightly higher than I'd anticipated, it was still definitely in the ballpark from what I had heard. Still, I had questions, as did my neighbor who this job could've possibly impacted, and Ryan and his brother Jordan spent many minutes on the phone with us answering our questions. I decided to have Advanced Trenchless do this job, but unfortunately the city I live in doesn't allow them to cut in the city streets when it's raining. Obviously lately that has been a major issue. My sewer line kept backing up into my showers, and I was pleasantly surprised that when I contacted Jordan about it, he dispatched a plumber to my home to clear the lines for me so my life wasn't greatly affected. Did I mention that he did this at no additional cost because he felt it wasn't my problem that his company couldn't do the job due to the weather. Wow. The communication throughout was amazing, from Ryan and Jordan to the young ladies at the office. Not to mention how polite and professional the actual guys who performed the work were. My landscape was completely dug up and displaced in a 3x3 area, but you would never know looking at it now. Oh, and the best part, my final invoice came in $1k UNDER the estimate!! Even though it's a large investment for something that you won't ever physically see, the team at Advanced Trenchless makes you feel like your money was very well spent (the 20 year warranty doesn't hurt). Thanks to Ryan and Jordan and their teams for making a stressful situation so seamless (no pun intended).

Nick B.

Amazing. Scott went above and beyond. Super nice, very flexible.

Simple part: cleaned out our main sewer line. Substantial tree root intrusion. Actually backed up while cleaning it out, so timing was impeccable. Going on their annual clean out schedule.

Hard part: PVC storm drains clogged up with many tree root intrusions. Rescue Rooter (never using them again) quoted $8k to dig up our driveway and put in new pipe. Advanced Trenchless was able to snake out 90% of the length, and the short part they couldn't get to due to unfortunate bends in the piping was identified and easily accessible to be dug up. Saved me $7,800 and a huge hassle.

Desiree G.

We had a clogged storm drain. Ryan was very responsive to my questions on Yelp. After making an appt, Scott showed up on time (always a plus), and he was prepared to evaluate the problem. He was able to get it cleared pretty quickly, and at the quoted price, which I was pleased about.

Doug K.

Ryan Charles the owner returned my call for an estimate the next business day and came out the following day to view and scope the upper and lower lateral. The next week they set a date and showed up on time to begin the job. My goodness they did a fantastic job which included the lower lateral that Vallejo San and Flood had also approved for replacement at the District expense. They truly left our property in better condition than when they arrived. The crew took extreme care in cleaning up their work area and really appropriate time was spent sponging the concrete work as well. I plan on applying for reimbursement from Vallejo Sanitation and Flood Control District on another property shortly and will only call Advanced Trenchless.

Kandi B.

I found Advanced Trenchless through Yelp... When they came out to the the bid, they were professional, friendly and thorough. They were able to schedule the replacement of the lateral, make sure I got through the rebate application correctly, and did a fantastic job on the replacement. You can't event tell they were here :). And to top it off, their pricing was fantastic and fair...two other bids I got were atrociously high, and one company is not even recognized as a Lateral replacement company by the district!

I would highly recommend this company to anybody wanting work done right the first time!

Lisa O.

Advanced Trenchless replaced my sewer line with little muss or fuss. Polite, timely clean and fair. I would highly recommend them

John E.

Did a great job. They encountered several problems, but they resolved them. They are very professional and I would not hesitate to use them again. Great crew and company.

Michael L.

Advanced Trenchless replaced our 60 year old sewer lateral and did a great job. Our old system failed causing a backup in our basement. The pros at Advanced Trenchless came out and temporarily cleared the line and agreed to come out again if necessary before the scheduled sewer lateral replacement date. The project was completed on time and cleaned up the mess afterwards.

Lark H.

I highly recommend Advanced Trenchless. My regular plumber came out do my annual root cleaning out and discovered there was a break in the connection to the street. A neighbor recommended Advanced Trenchless and the estimator met me at the property the next day. The estimate was almost half of what my regular plumber was going to charge me. They scheduled the job within about 10 days. Here is what my tenant had to say ""Advanced did a good job yesterday and got the new sewer all buttoned up. They had to remove the calla lilies, and tree from the side of the house, but replaced them when they were done.""

E R.

Advanced Trenchless figured out how to resolve a tricky connection for us. Their proposal was complete, and they showed up as scheduled. They did the work quickly and efficiently, despite having to work around a neighbor's parked car.