Advanced Plumbing Services

Brenda S.

John came to our home after hours due our kitchen sink backing up. He worked into the night refusing to leave until he resolved the issue which turned out to be more severe than either of us anticipated. He has an excellent work ethic, worked in an orderly manner and cleaned up after himself. I can't say enough good things about this man and his business. I will recommend him to all my friends.

Mandy N.

We needed a plumber as soon as possible for selling our home and Advanced Plumbing Services came out right away. They answered their phone on Saturday afternoon and were here Monday morning. They repaired our leaking faucet and gave us our invoice to show our buyers immediately. We appreciate the prompt friendly service and the work you did for us. Thank you so much! We highly recommend Advanced Plumbing Services!! You will not be disappointed.

Susan W.

We've used John at Advanced Plumbing Services twice now and we'd gladly call him again. He's always honest and takes the time to show you the issue and what needs to be done to fix it correctly. He's here when he says he will be and takes great pride in his work. Water leaks can be such a stressful issue, but John was careful about his approach to finding the problem and fixing it with as little damage to the walls as possible. I highly recommend!!!

Mark S.

I have used Advanced Plumbing Service for years. The reason is simple, John is a good plumber but a better man. He listens to you and is honest. He fixes the problem and charges a fair price. He has done simple repairs and replaced my water heaters. The first question that I have been asked when I call for service is " is this an emergency". Once it was and I was served the same day at no additional charge. Every time it was done expeditiously and correctly. That is all I ask and is why this company should be your choice for your plumbing needs.

Brian P.

John is an excellent plumber. I have had him come to my house to fix a couple of plumbing issues. He got to the bottom of the problems quickly and fixed them efficiently with the right parts and his many years of experience. What a difference a master plumber makes! Most importantly, he stands behind his work. I will call him for any future work that I need. I highly recommend him to anyone with residential plumbing needs.

Ben R.

Had a hot water heater installed, a water filter installed, and a couple of toilets repaired so that they would flush correctly. Service was prompt and John even cleaned up after he was finished. He also takes pictures along the way. Emailed an invoice and price quote. He also updated me prior to starting work. I've had other plumbing companies tell me it'd be $700 for the water filter alone. John threw the water filter instal for free. He is a master plumber originally from Connecticut, interesting life story.

Martha J.

We are new to the area and we needed a plumber to fix our guest toilet. I choose these guys based on the glowing reviews I saw online, and the reviews are spot on. John and Sal were able to fix my issue the same day I called and arrived on-time and were super friendly. They were quick and thorough and explained every step in detail to me. I will definitely be calling these guys if I ever need plumbing work done in the future!

Roy M.

They folks were very responsive and handled my challenging plumbing (and cracked sub floor) issue very quickly. Several other plumbers I called before these folks did not even return my calls. Thanks John and Misty.

Roy Minton

Kristin W.

We woke up to take a shower before work and found only dribbles of hot water coming through the pipe. We tried various tips from DIY websites but decided to just have a professional take a look. It turned out that our 15 year old water heater had several problems and would ultimately need to be replaced. Luckily, I called Advanced Plumbing. John arrived to my house in less than two hours, exactly at the time he said he would be there, and completed the job in less than two hours as well! John was both prompt, efficient, and friendly. We were offered quick and professional work for a very reasonable price. This is not the first plumber we have tried, but I believe he will the only plumber we call from now on. Thank you!

C. U.

This company replied quickly but the person I spoke with was not pleasant on the phone and wanted me to send him all of the relevant info via text message for his convenience rather than writing it down for mine. This struck me as lazy and not very customer service oriented. The quote to replace washers in bathroom sinks was very high at $150 per sink. He quoted me an hour to be there and I told him I need to know that that was accurate since the renter at my sisters rental property which I manage could adjust her schedule. He then changed it to an hour and a half and asked me how far it was from his area (Denton) to the home (Little Elm) - again this struck me as lazy (Google it) and indicated that they do not even know their own service area very well.

About 30 minutes after sending him the info he requested my credit card info via text. I told him I wasn't sending that info via text and asked him to call me. The next message was that he could no longer do it because it is not my home - something I told him over the phone.

Final analysis: if you manage a rental property or are a remote owner of a rental property this is not the plumbing company for you. Also, if customer service is important to you you may want to consider another. When I hung up I debated whether or not I even wanted to send this person to the home of someone I respect.