Advanced Plumbing & Rooter Service

Keebler K.

My water heater burst needed to come out right away, said there's a 4 day wait what a joke.

Paula V.

Julian came out to diagnose and fix several water problems we had. He knew exactly what he was doing, fixed the problems promptly and did it all with a positive, friendly attitude. Would absolutely call him again. Dr. M. - El Dorado Hills

Tammy G.

I had an issue with water flooding under the house. Other plumbers couldn't figure it out. Chris and his associate diagnosed the issue right away when other plumber couldn't. The staff is very friendly and helpful too. I would highly recommend this company because they're amazing. Thank you!!

Taylor M.

Got referred to this company through home warranty. They said they could come earlier than expected which was a major thing for us because being without a toilet really blows. Jazz was my plumber today and we were so happy to have him! He was exceedingly kind, thorough and quick! We were very happy to have him as our plumber today :)

Domonic S.

Water heater work was done decently well as it passed inspection. Problem is with the business practices. Inflated prices on items that aren't covered under home warranty, for example $80 for 3 small pieces of PVC pipe and 5 minutes of work with the addition of a condescending explanation of the mark up. They will also make use of old gas lines, though accepted it's not good practice.

RJ R.

Mike was so helpful and made such a difference! Warranty company referred me, but he was worth waiting for. He increased the water pressure in the bathroom exponentially, was thorough and taught me things I need to know about plumbing in an 80 year old house, and what to expect and prepare for down the road. He is now my go-to plumbing guy.

Brittany M.

Home warranty dispatched my request to this company. It was scheduled for today. They called right at the beginning of the time frame to arrive, saying they had to cancel due to ""something came up with the technician"". Seems to be an on-going trend after reading some of these reviews. They rescheduled for next week, but suggested calling the home warranty company to see if we could be assigned another company.

Princess R.

Referred by warranty company. I was referred in the past also and the lady who called the day before said the technician is no longer available to come out. I took time off work to make sure I was available to be around when the technician would arrive.
I was called again and was told the technician was in an accident and can not come out for my appt tomorrow. Here I am again I took another day off work so I could be around while they came out.
This is such an inconvenience for my family and I and I do not recommend this company at all.

I DO NOT RECOMMEND THIS COMPANY AT ALL, I TOOK MULTIPLE DAYS OFF WORK TO WAIT FOR THEM.

Lola P.

This is the rudest service to deal with. Their workman are not in contact with their administration office while in the field. So if there is a problem with completing or performing the job due to your home warranty uncertainty they refer you to the office and that is where you get treated as if you are not the customer! The girl will talk over you, tell you that it will take at least 3 more days to get an answer in order to move forward and then hang up in YOUR FACE without allowing you to explain the reason of your call ! When you call back to speak with the Mamager she lies to say he/or she is not available !! There is talking and laughter so loud in the background of the call you must call her attention to it. It is unprofessional ! She will blame any miscommunication on you and when you finally get a word in again she will end the call, hanging up in your face!!! Find yourself another Plumber, after all it is you who will be paying the bill !

Fairy P.

Chris and Julian are the BEST guys hands-down!! Super down to earth, and just one of the COOLEST people I've ever had the pleasure of meeting! Chris and Julian got the job done fast and efficiently, very friendly, knowledgeable, super patient and answered all our questions thoroughly. We had another service provider recommended by our home warranty flake on us twice. After hearing great things about Advanced Plumbing & Rooter Service, we decide to go with this company and so glad we did. Chris and Julian cleared out the blockage from our kitchen disposal within the hour, did a complete jet, and was able to get it working again. Please give these guys a raise/promotion! They SO deserve it!!! They treated me and my 70-year old mom like family and Chris even gave us his cell for that reason, which he doesn't do often. They wished my mom a very happy birthday and Chris gave her a big hug. They really are like family to us (it sucks we didn't get a group picture). They helped us sooo much, my mom and I are so grateful. Thank you Chris & Julian! This is from Ruby & Leanna (mom). Chris, you really do have LUCKY buddha ears! May we all see each other again! :)