Advanced Home Services

Ryan A.

if I could select zero stars or negative stars, it would be more suiting. from day, one when the installers trashed my house and the salesman lied to me about getting free filters that they never did send the installed a broken flex pipe on the furnace unit and filled my basement up with natural gas if I hadn't been home, I wouldn't have had a home and my child could have possibly died in an explosion after asking them four times for the free filters that they were supposed to send I still never got them and I can't find the size of filter for that unit at Home Depot or anywhere else. They call you twice a week trying to schedule appointments for whatever reason so they can tweak the unit every three months. The unit itself doesn't even have a brand name and it is a complete piece of crap. It's not even three years old yet and it is broken most of the time I guarantee you this company is just a bunch of scammers you get a piece of crap unit for $15,000 and then have their technician screw it up so they can keep coming out to work on it every three months and then when the warranty is out how much is that gonna cost to keep it running. i've never been more disappointed in a company and it's people and I would highly advise you go anywhere but

S H.

This service company is using tactics to take advantage of elderly customers. Their fees are way out of a reasonable range. They also push unnecessary services to vulnerable people. I would advise that you steer well clear. You have been warned.

Merrill P.

Buyer beware. Advanced Home Services convinced me that my Furnace and AC. needed replaced. They quoted me $16,183. I thought it was high but I expected to get a furnace worth what I paid. Not a GOODMAN. After they installed HVAC system I gathered all model numbers and found retail prices for system. I could have bought this exact system for $4250. Plus labor and refrigerant. Difference of $11933. Divide by 19 hour means Advanced Home Services charged me $628. hour.
After many calls and emails later Advanced Home Services agreed to refund $3000. This brought the hourly wage down to $459. hour. Sorry but no HVAC installer is worth $459. hour. Bottom line Advanced Home Systems cheated me out of my hard earned money and they do not care about anybody unfortunate enough to become their customer. I will never fall victim to these PREDATORS again. They are dishonest and cheaters.

Trav R.

HOW DO THESE GUYS HAVE 4.5 STARS?!

THEY WILL SCAM YOU WITH FEAR TACTICS AND BAIT AND SWITCH. DISHONEEEEST.

We have had them come to our house 4 times.

1. Check backed up pipes. After looking through things, they determined a ""supervisor"" needed to come scope everything with a camera. 2 guys showed up and tried to scare tactic us into replacing all the pipes in our house and our sewage.

2. Demanded they come and snake it. They did and it was fixed.

3. Called them to check out our furnace. They said it was electrical. Called another company and it was our gas valve. Tried to get us to talk to a ""comfort specialist"". We declined.

4. Had them come out AGAIN to get a quote for our insurance in writing. Didn't need a salesmen to scare tactic us. What did they do, sent a comfort specialist and we had to listen to 1.5 hours of ""5 star products"". We just needed a quote for our insurance. Guy tried to get us to buy a furnace on a payment plan.

DISGUSTING SALES PRACTICES. DISHONEST

Casey J.

I scheduled a regular plumbing check after having this company do a lot of work on our HVAC. I took the afternoon off to be available for the plumber. 3 hours into the promised window I reached out via text to the scheduler that made the appointment with me to check on an approximate ETA. ""Unfortunately all of my technicians are tied up with repairs for the rest of the day. I do understand the inconvenience. We can get a technician out to you Monday through Friday of next week with a first call guarantee if that would work for you?"" No thank you. I will take my business to someone that values my time enough to contact ME if they are held up by unforeseen circumstances. I understand that in this line of work you can't always plan out what is going to happen but a little communication goes a long way. No communication costs you customers.

Andrew P.

AVOID! Basically a bunch of dumb kids who overcharge & accomplished almost NOTHING after 3 visits & $1600. A TOTAL waste of $1600. AVOID!

Steph A.

Sick and tired of getting their junk mail every single month.

Grube G.

Zero Stars, Only Negative One Million Stars. I agree with these negative Posts, This Company is a Total Scammer!!!!!!!! Upfront and initial contact, they are the Best Friends you thought you ever had, but then they turn on you like a rabid dog.
My $14,000 Goodman furnace install worked for only one week and quit. it took them 3 hours to get it working again, then died 1 hour later. Another tech and two hours later and finally calling some one else with knowledge, they realized that the electrical was not installed properly. My concern then was that after limping along for a week and then dying, then another hour and dying,,,,,, my brand new furnace's electrical circuit boards were mortally wounded and compromised because of their ineptness. I asked them for some type of company warranty or a new fresh furnace.
Well,,,, now,,,,, I was the BAD Guy, They absolutely would not answer my phones calls, texts or emails. I made three trips to their office (140 miles each trip) and the office girls sole job, I could easily discern, was to intercept and annoy dissatisfied customers. It was RIDCULOUS beyond words. I begged for an itemized final receipt for a gas company rebate and I Never got one. So now I am stuck with compromised furnace and total hatred for this company that totally Ripped me Off.
I Totally Despise this company.
DO NOT USE ADVANCED HOME SERVICES, You Will Regret It.

PS. I too was sucked in by the $29 furnace inspection and was told that my furnace was junk. They were able to convince me then, but now I clearly see how deceitful and absolutely Horrible this company is. I found my exact Goodman Furnace model online for the retail cost to me of $1200. Please I am only writing this in hopes of sparing someone else a Huge mistake in using this despicable company

Joseph C.

TOTAL SCAM AND PRICE GOUGING. DO NOT USE THESE IDIOTS I wish I had read their reviews on here before I called them. we had an ejector pump in our basement stop working. It was in a rented apartment so we needed it fixed fast. our first mistake was calling advanced home services. Two service men came out and told us there were roots in the pipe. (I had already accessed the pump so they didn't have to, although they claimed that was part of what they had to do.) They quoted me $12,000 to fix the problem permanently. I asked them to see if they could just get the pump running for now and I'd handle the roots. It took them maybe 20 minutes to lift the pump out and (they claimed) 'pull the roots out of the impeller' and then told me the pump doesn't turn on at all, is not covered by
warranty and charged me $844 dollars for the 20 minutes of work. They used none of their equipment nor replaced anything. They used MY shop vac to lower the water in the sump area.

after they left I plugged the old pump back in and the motor turned on, though the impeller did not turn without a nudge first. I called the pump manufacturer and they advised it was a capacitor, it WAS covered under warranty, and exchanged my pump for no cost.

$844 for 20 minutes of work. DON'T GET RIPPED OFF BY USING THESE SCAM ARTISTS

We've been calling multiple days to speak with a manager but they refused to return our calls.
USE THIS SERVICE ONLY IF YOU WANT TO GET RIPPED OFF.


we've spoken with several plumbers since then who advised they
routinely deal with people who have been ripped off by these jerks.
my location says Woods Cross Utah, but this took place in Rexburg Idaho

Casey W.

I just read the negative reviews and I'm a little shocked that they are for the same company I just used. My tub basically half exploded. The knobs stopped working, and my bathroom was ready to flood. I had to shut the water off to my entire house or the tub wouldn't stop pouring water. David came out last night, was able to turn my water on and get the tub down to a trickle. He checked everything in my house, from the water pressure to the drains, he checked the shower, the softener and the water heater. I've known for a long time that the previous company I had install everything had done a terrible job, I just didn't know how bad. Turns out I had three valves to turn off the water to my house, and none of them worked all the way. The pressure coming into my house was well over what's safe. The last company did not fix the water heater but instead turned it up as far as they could. David showed me everything, he asked if I wanted a permanent fix or temporary, and he made an itemized list of everything he looked at and how it could be repaired, and prepared several different plans and proposals. There's some stuff I wasn't worried about fixing right away (the old owners of my home were way too into diy so my pipe lay out is a mess but functional), and he handed me the tablet with the proposal to take off what I didn't want. He didn't try to sell me anything, and even gave me time to call other plumbers if I wanted. He treated me well, considering the last company didn't believe that I could be the home owner because I was a woman. He explained the pros and cons of everything. The internal parts of my shower and tub needed to be gutted in the end, and they replaced the faucet, knobs, and all the cosmetic stuff, and left me with the shower head that came with it. They fixed my water heater and softener, filled it with salt, installed the pressure valve, and more, all for under $2800. He was out last night checking everything, and today the work was done by noon. I had a coupon, and they gave me a military discount on top of it. The only thing they didn't do was hang drywall over the hole they opened (they made it as small as they could, and it looks much larger in the photo than it is) which makes sense, they do plumbing, not sheet rock. I haven't had a hot shower in months thanks to the last company, but David managed to fix it all in one call. I'm thrilled with them.