Advanced Air Specialist

Keith T.

March 27th 2017 AC went out at the worst possible time. My regular Heat and Air company was booked so i made numerous calls and ended up with this company. The tech arrived at about the right time and I discussed problem with him. I happen to know about electrical troubleshooting and he proceeded to diagnose the problem. As I watched him he found a fuse blown and a bad capacitor. Good deal ! 20 minutes later billing time. ....
*25 dollars for the fuse.
* 275.00 dollars for the capacitor ! But wait he will take off 100 dollars if I get a service agreement ! Then he charged me 100 dollars for the
service agreement.! Ok that sounded good until I googled the part number after he left............ 7.21 $ at WALMART!!!!!!!!!!
They had called several times for the service agreement to come out and i ignored the calls , but finally called them back just to find out THEY WENT OUT OF BUSINESS !!! Another company has taken over and I was told none of the techs were hired ! We will see.

Marry P.

this man is a crook took our money put broken part on our air-condition and took the working part to himself. We paid him cash in front of 3 people and this man with his idiot partner denied getting paid and said they just came to give estimate. do not hire them you will be next

Charlotte G.

With summer here just want to warn everyone in okc area about a company if you are needing any Air conditioning work done DONT USE THEM...I used ADVANCED AIR ....My air conditioner is only five years old I felt like it wasnt cooling like it should so I called ADVANCED AIR to have it serviced...They came out and the guy had only been here about 15 when he came in and told me he had already put three pounds of freon and it needed more but he couldnt tell how much more it needed....after about an hour he said he added almost three more pounds funny how the first three only took 15 minutes but the next 3 took much longer...He then told me that my capaciter was bad and probably my coil....When he was done putting almost 6 pounds of freon in (so he said) he then said my shrader valve was leaking....So he tells me all these things are not working or leaking but he still put almost 6 pounds of freon knowing it would only leak out again....Remember my air conditioner is only 5 years old so I had a hard time beliving so much was wrong with it...He called me back the next day to tell me I did have a warranty but it ran out at end of week but I also called and it was good until the end of the month...When he called the next day he was sure the coil was bad...He said he only did a courtesy leak check that the real one would cost 1200 to do it would be 525 for capaciter and 250 for shrader valve...I assured him I would be getting a second opinion before I spent that much money....Guess what none of those things were wrong with it and he charged me 3 times as much for freon as the other company would have .....He never did full servie which is what I called him to do which was supposed to include changing filters.....I tried calling the company but no one ever returned my call like they said they would...The new company was great felt like he was very honest would recommend them....BESTWAY MECHANICAL SERVICES...Just dont want anyone else spending as much money as I did to add a little freon

Dennis G.

Purchased full heat and air system last fall (2014) this summer air conditioner was shutting off. Called the company sent a tech out and he looked it over and said they put the air conditioner in a bad spot. Sent another tech to look at it and he said that he was the original tech who put it in and that he was not thinking and put it in a bad spot, that it is not getting proper air flow. Called back again to see if they were going to fix issue. Was told it was going to cost me more money to have it moved. Hello it was your Mistake why should I have to pay more?????

Karen W.

I hired this company 2 years ago to install a new heat and air system and a humidifier. They also installed a free water heater. They were never able to get the humidifier to work so after 1 year they installed another one and after another year it did not work either. The heat and air unit is a ""builder's grade"" model. i had to hire another company, Comfort Concepts and he got it working in 2 weeks. I paid $7000. I asked for a refund and never received it even after filing a complaint with Angie's List. The cost to install a new humidifier is $700-$800. I had to pay another $400 to get the humidifier to work. I have severe allergies and had to spend 2 winters without moist air. I had a humidifier in my house for 15 years previous to Advanced Air replacing my unit which was still working. It was old so I thought i had better replace it. That was a mistake. A big one!!! This company had good reviews 2 or 3 years ago but obviously something has changed! I have no idea how long the low efficiency HVAC system will last or the cheap water heater. Good luck to anyone who uses this company,

Sherri B.

Wonderful to work with. Gave us a GREAT price and installed furnace and AC unit next day (textbook install, as our inspector said). They processed our refund from the state as well.

All-around GREAT experience. Bruce was our technician and met with us at 8:30pm with the install NEXT DAY. now THAT's GREAT SERVICE!!!

Amanda S.

They were quick to come out... That is about the only good thing I can say about them. We were going to sign up for their service plan so the service call was going to be $79. The tech told us we needed an $800 part (and our unit is less than 2 years old!). We told them to not order it. We called the dealer our builder worked with. They came out (another service call and charge) and NO PARTS WERE NEEDED to fix the issue!!! We called Advanced Air back and canceled the order and the service contract. I am not going to have someone who is going to charge me that much for a part I do NOT need doing any kind of contract work for me. They went ahead and charged me for the service plan as well! They will only do a partial refund of that even though we had not used it for any maintenance yet!

Riccardo H.

I would never ever use this company again for anything. A plumber came out to my house for the 50 dollar service charge. i told him that I had a clog in my kitchen sink going to my garage and then told him that everything in the house was working good. He didn't look at anything! He basically said, ""you are right"" and that he will charge me another $186 to try to unclog the small drain and then another $285 to try another method (from the roof) if that didn't work but he said he would have to charge me for both services. The prices you see are also among the most expensive prices in OKC. So all in all, I was charged 50 dollars for a guy to tell me that he doesn't know what the problem is and if he cant find the problem he will keep charging me more money until he finds it... Thanks but no thanks!!!

Ron B.

I first came into contact with Advanced air specialists through the OG&E HEEP program and glad I did. Gary was very courteous, knowledgeable , detailed orientated. He walked me thought the process and explained what and why he was preforming his tasked. After a few years of the Heat and Air service I now signed up for the maintenance program. Advanced Air appreciates your business and wants their customers educated as well as being part of the maintenance or repair process. For a big company they treat their customers with respect and promptness. I will continue to use AAS for many years to come.

Ron B ~ OKC

Amanda S.

We used Advanced Air for full duct cleanings before our son was born.

I highly recommend them. They offered the best price for our 3-story home, and they were punctual and prompt.

It did take a few weeks to get in, simply because they were already booked up.

We will use them again this year!