Admiral Plumbing Sewer & Drain Cleaning

Vanessa R.

Had a great experience with admiral and gary. Had an emergency arise on a Sunday and he was there within the hour. Punctual, fair pricing. Overall very happy with them.

Hannah S.

Note that my review is from just inquiring about their services. I only contacted them per the high reviews on Yelp, only to be disappointed. I did not hire them due to rude customer service and lack of information.

I called Admiral to request a quote for an overall inspection of the sewage line with a report + cost breakdown for repairs. They quoted me $75. Then I asked for the cost to run a video camera inspection of the sewer pipes within the home and out to the street -- they said they'd let me know the costs while they're on-site to determine that. They would not even provide me with any sort of estimate! Who knows what crazy amount they could have potentially charged me. Seems shady, do not recommend.

Stella N.

I was very happy with recent emergency calls with Gary on AC units as well as plumbing. The services were fast and reliable. Strongly recommend Gary for future references!

Craig A.

I called Gary for an issue with HVAC unit that was not cooling my apartment. He came out to the apartment on a Sunday and was able to identify the problem and fix it. I was very pleased with Gary and the service that he provided. He called me back as promised, showed up when he said he would and most importantly he was able to quickly get my HVAC back up and running. I would definitely use Admiral Plumbing again.

Hayato K.

Called. No one picked up. 2 minutes later, called 2nd time. Some guy picked up. No ""hi"" or anything, just responded with ""yes?"". Told him drainage is clogged and water was flowing. He told me to hold on a second as there was an incoming call. Put me on hold for 4 minutes and then disconnected. Horrible customer service. Would not recommend to anyone.

Mark J.

AVOID; should've trusted my gut regarding red flags below.

- missed first appointment, no call or explanation as to why.

- sent over subcontractor who disappeared for an hour+ when I asked for a quote on simply changing kitchen faucet.

- did not accept the Yelp coupon/deal he had a while back and said only 'good for certain services.' I asked him which services, he had no answer.

- upon receipt of my credit card info, he calls back after a couple of minutes to mention that I HAD to use a modern kitchen faucet, despite his subcontractor (and another plumber) saying standard faucet was fine.

- he UPCHARGED me significantly for the 'upgraded faucet,' only to find out he actually used the standard, cheap, basic.

- after months of saying he would reimburse me for the overcharge, he's now MIA and doesn't respond to emails or calls, no reimbursement in sight.

I have call logs and emails to corroborate my story; stay away from this company.

To be fair, I'll update my review if I ever get the check (doubt it at this point).

I've used Titanium Plumbing with 2 other jobs since then and they were prompt, better priced, clean, and much more professional.

Epiphany A.

They do good work but very pricey. Make sure to bring them work quotes from other plumbers, otherwise they'll overcharge you - a lot. Also, don't bother buying the Yelp voucher, they wont accept it unless you present the voucher before work has started... which only makes sense if they are adjusting their price to match the cash they lose with a Yelp voucher.

Dawn M.

Spoke to Gary who came out the same day to to fix my toilet. He was very professional and courteous. He gave me some good advice about a part I should get if the problem persisted. I'd use his services again.

Barry R.

A Wonderful experience! Gary was not only very responsive and prompt but explained to me all my options and worked within my budget. He is dedicated to his work and has called back several times to follow-up on his work. He replaced my boiler in one day and disposed of my old one. His work is very professional and well done.

Nicolas V.

Can't review their work but I can tell you that dealing with them has been a nightmare:

- Called Gary who sent one of his guys Johnny to have a look at a leak.
- We could not access to the unit below where the problem seemed to be happening
- Johnny called Gary, Gary told him to charge me $75 for the 10min he spent there, and to add $125 good faith payment
- I should not have paid that in retrospect that was my mistake. No doubt about that.
- The building management sent their own plumber a few days later and took vare of the issue.
- I called Gary to get my $125 back but all I got were lies and no money. ""It's in the mail"" he's been saying.

I have given up on that money.

AVOID