Admiral Plumbing Heating Cooling

Dawn Z.

DISHONEST. Seriously one of the worst customer service experiences I have ever had. Charged for work not completed then bullied me into paying after they said I didn't have to (multiple times). Awful to work with. Poor communication, and flat out untrustworthy. If you like being stolen from or taken advantage of, then this is the place for you.

Mike H.

They came on time and worked efficiently. Was able to help identify an additional leak that needed to be fixed to help prevent additional damage. Very professional, courteous and clean.

Barbara A.

We have loved working with Admiral Plumbing. We have used them for years and have never found anything that wasn't professionally done.
They give us a time to expect them and are always very close to that time.
We appreciate the suggestions and advice they give, which has always been very beneficial for us.
They are the only plumbers we would ever even consider calling.

Bionic274 Z.

The service rep seemed nice and knowledgeable and kept on pushing the installation of a filtration system for a never ending monthly fee. The quote for that system came to my email immediately after he left while the quote for the reason he was called, came two days later, for close to $3000.00 !!! They claimed a water pump was broken and would take FIVE weeks to receive.

I called another company ( I wasn't going to wait FIVE weeks and/or pay $3000.00 for a water pump) This other company had the problem fixed for less than a thousand dollars immediately and there was nothing wrong with the pump and, the rep was not pushing any installation of filtration systems. BEWARE

Wendee T.

My warranty company was having trouble finding someone to come out and fix my plugged up garbage disposal and it had been days. I finally told them I would find someone myself. I called and called and no-one could come out for several days. It was a nuisance to not be able to run water, or cook and it was starting to stink. I was desperate. Finally one company referred me to Admiral Plumbing. When I called she said, ""We can get there tomorrow (Saturday) at 9."" I told her it could even be earlier if she could find someone. She did call around and called me back saying a technician ( Maloni) could come at 7:30. He came out and within 20 minutes had the problem fixed and even some good tips on how to prevent future problems. I was so grateful. I would recommend him again for sure. It was great having running water, and disposal use again, and the sink clear for cooking and daily use. Thanks again.

Shawn T.

They showed up with no notice. I was in the middle of a work meeting on zoom and had to leave to work with the agent came in told me that it was too much to expect the home to be at 74 degrees even though it was 82 in the house. then told my insurance company there was a sizing issue I had to call another hvac company to come look they said there was no issue. So I called them back to let them know. They never called back so I called back again and got the manager who said yea they knew there was no sizing issue but they they were going to inform the insurance company that someone had cleaned it improperly and that why it wasnt working. This was the third time they had been out with the same problem no one has been in there. The reps that came out never notated in the past and so insurance claimed that because the previous agents never mentioned it in the past it must have been done by me. Look other places very un professional and lazy

Jeff N.

The customer support was very helpful. I had a bad experience with what I learned was an Ex employee and the team went above and beyond to fix it all. They were very patient with my frustrations and fixed the problem. I will use them again.

Jessica A.

We were referred to Admiral to complete a cleaning and inspection of our furnace. We were promised a phone call to schedule within 3 to 4 hours - no call at all, a text message the next day. They asked if they could come out in 2 hours (11-1pm) so we changed our schedule to allow. They asked if they could be late at 1pm (when I had already waited 2 hours) and I said yes but they needed to be done by 3:30pm. They called at 3:28 to say they were 7 minutes away. Not worth the headache. Waiting 5 hours and paying $59 for 20 minutes of work is not worth it.

Allen S.

I needed a hose bib replaced ASAP. I twisted it off and called Admiral Plumbing for help. They were able to come out in a few hours of my call and the problem was resolved promptly. I appreciate the fast and friendly service.

Kathleen W.

Admiral Plumbing was the company sent by the Home Warranty company after we bought a house in Utah County.
We are disappointed with both their punctuality, communication, quality of service, and responsiveness to our needs.
They came out on three service calls. The first, for an AC unit that was blowing hot air in mid-summer, took a day for a serviceman to come look at the unit. Meanwhile, we had another company come give a same-day evaluation. He added coolant to the unit but said that because of the many leaks, the coolant likely would not last another day.
The next day by 9 a.m., the AC was blowing hot air again. The plumber from Admiral arrived at 9:30 a.m., took a look at the unit, and then refused to even tell us what the problem may be. He said he would need to get back to our home warranty company, who would then get back to us with an assessment. (The home warranty company took 10 days to get back to us, and by then we had called a different company and had replaced the AC, but that's not Admiral Plumbing's problem.)

When all the gas pilot lights in the house needed to be relit because their was air in the gas line of the water heater, a plumber from Admiral did come and relight the pilot lights in the gas stove and oven, but he was able to do so only because a serviceman from a different company had responded more promptly to our call and had cleared their air from the line.

The third call was for a problem with a small amount of water leaking onto a kitchen window sill. The plumber from Admiral Plumbing didn't even bother to check for possible drips from pipes upstairs, or behind the rather large access panel near the kitchen window sill, to access whether he could see any problems there; he merely indicated that he couldn't tell if it was a plumbing problem (covered) or a problem originating from an outside water source (not covered). And then he left.

Frustrated, we had another company come do a check, and they were thorough in accessing the problem, checking every possible inside source before determining that the leak came from outside the house.