Adams Plumbing & Drain

Pamela C.

Its unfortunate that a plumbing company that looks like they did a good job on the plumbing aspect would leave my yard in total ruin. It's running into 4000$ at this time. Beware of the track hoe and no compensation for ruined grass and concrete surfaces

Preston C.

I rarely give bad reviews, especially since the last time we needed this company they were there for us. This time, I called on a Saturday morning and got the on call guy and he said he would be here in 30-45 minutes, I said okay and agreed to the in call price. Then, he call me back, 30 minutes later, to say it's raining to much to come out! It's raining at HUS house, but not at mine! Meanwhile I have no toilets and may have to wait until the rain quits. In April, in Mobile!

Melissa P.

Run from this disreputable so called plumbing company. Allegedly, they fixed the plumbing problem, only for the leak to reappear less than 2 months later. The graceless customer service lady gleefully informed me if they would make another repair visit, they would charge. Totally unprofessional and incompetent!

Justin C.

There was a backup issue that we could not sort out with our handyman. After calling Adams Plumbing and Drain, a plumber was dispatched within a couple of hours. He right away had a suspicion of what the problem could be and he was right. Not only did he solve the issue but he also did some maintenance cleaning that will help keep the plumbing issues at bay for awhile. His price was fair, and he was pleasant.

Michael J.

Hired Adam to install a hot water heater. Adam stated that he was required to install an expansion tank as it was code. I checked and it was not required by any city code. I questions Adam and he stated : I always install expansion tanks."""" When asked what the cost was for the extra tans, he would not give a breakdown of the costs and stated I charge everyone 425.00 to install water heaters. I told him to go ahead the install the tank Adam walked off the job and refused to do the job stating, """"i don't see eye to eye with you"""" and """"I have plenty of work to do with other customers'. Highly unprofessional not to provide a breakdown of costs and to walk off a jobsite without doing the work.

Abby H.

I was not happy with the plumber that was sent to my house (I think his name was Major). The order was to snake the sewer line in the back yard and the laundry room line. The plumber came and looked at the lines, however, instead of snaking the backyard sewer line, he attempted to clear it by running the garden hose down it. This only succeeded in flooding my kitchen with sewage. When I informed him of this, he turned off the water and snaked the line, like he should have to begin with. He never apologized for all sewage that was now in my kitchen that I had to clean up. He looked at my laundry room, but did nothing. He told me that clearing the back line was good enough. I called my husband to tell him all this. The person he talked to was appologetic and helpful. They called the plumber back and told him that he needed to come back and do the laundry room drain as per the original order. The plumber called my husband and refused to come out, saying that what he did was good enough. (we were only charged for the one drain) Our laundry room still does not drain. I am hoping they will send a different plumber out Monday to do the laundry room line at no extra charge. Just an update. They did send out a new tech at no charge. This guy was much better all the way around. His name is Jeff. So if you call Adams, ask for Jeff. I gave two extra stars for his service. Had he been the one to come out the first time, I would likely have given this company a five star rating.

Jennifer M.

Adams responded quickly, called at 8:30am on a busy Monday and they arrived by 10:30am, for a overflowed toilet that I could not unplug. Major was professional, personable and very competent. He fixed the problem then checked my other toilet for issues. I was very pleased with the service from the handling of my call, the follow up phone call to let me they were on their way, to the resolution of my problem.

Zooey R.

They claimed to fix a problem with a leaky facet which was supposedly repaired in May 2019. Now I have the same problem. I called back and the rude young lady told me that she would have to speak with the plumber who fixed it. ( not just send someone out like a regular business would). I waited 8 hours no call, I called back asked for a supervisor and no return call. This is why you shouldn't support local, I will be reporting them. DO NOT USE THIS COMPANY!

Robert B.

Adams Plumbing (Joe Mraimer) is the most unprofessional and incompetent plumbing company I have ever dealt with. They forgot to move the water on/off valve on the wall up and over from where it was originally. in addition the rough in for the toilet was suppose to be a 12 inch and they made it a 9 1/2 inch rough in. I had already bought the toilet I wanted and they saw it before breaking the concrete and moving the hole for the toilet. I had to buy another toilet that I'm not crazy about to fit the rough in. These huge mistakes were found after he abandoned the job and I had to hire a new plumber. When I called and pointed out his many plumbing errors, rather than admitting he made mistakes he began to yell at me and told me to shut up and said he would send his guy over to tear out concrete and tile and move the hole. I told him the tile had already been laid on the floor. I asked for partial refund since I had to get new $600.00 toilet as well as new plumber. He sent me a letter that said no refund because they did """"extra"""" work that they didn't charge for. If I could give Adams Plumbing a """"0"""" on star rating I would because I don't even think Joe Mraimer deserves a 1 star.

Scott T.

We hired Adams to hook up our sink after we had new countertops installed. We were selling our house at the time, and shortly after we hired adams (just over 30 days) the house was inspected. The inspector reported a leak from the sink. Adams refused to repair it at no cost because it was after the 30 days. We are going to have to pay for someone else to repair what Adams installed a little over a month ago.