Active Plumbing & Rooter

Katherine J.

Loved this plumbing company! They came out the same day I needed help with my backed up toilet. The gentleman that came was quick and very honest. He was the first plumber to come to my house that DID NOT say I just needed a new toilet. He also found out that previous plumbers that had come to my house had adjusted my water level wrong and something else to do with my toilet flushing. He fixed it and he said that could be the reason why I have been having so many issues. I will NOT go anywhere else for my plumbing issues now since two different plumbing companies before Proline had tried to scam me to pay for a new toilet when I didnt need one! Thanks Proline!

Amanda S.

Thank you Carlos! We had an amazing experience with our repairman and this company! Our garbage disposal and pipes replaced under our kitchen sink, it was very easy to set up an appointment and Carlos was very friendly and knowledgable. Will recommend to friends and family, thank you!

Shelton W.

I couldn't be any happier with Carlos! He did an amazing job, and I highly recommend him! I've worked with a lot of plumbers, and he is by far the best!

Amb K.

So grateful for them! Carlos Matthews was my friendly, knowledgeable technician and he quickly fixed a problem that this other plumber (who came to our home 3 days earlier) said would take cutting into the wall!!
Wish I had just started with Proline in the first place!

Yesol S.

I had a leaking bathtub faucet and needed it to be repaired and replaced. I hired a random plumber but he was not even able to identify which water valve to shut off in order to begin. But when I met Carlos Matthews, who was my technician referred by my insurance company, my frustration resolved. He was very professional, clean, competent, and kind. He explained to me in detail what the problem was and went each step with me. He left work area very clean and most importantly fixed the problem successfully. I highly recommend Carlos and I'm very satisfied with his work. Thank you!

Aviv K.

We had a bad shower stoppage, and Carlos M. Was incredible And cleared the whole thing in about 10 minutes. He showed us where the issues were, and was very professional. Thank you Carlos!

Joshua G.

Wow!! The only thing I don't like is that our plumber didn't have the right address or info from my home owners insurance call for repair but!!

Probably not anyone's fault. The initial person that was supposed to come today had an issue with their truck and needed to reschedule. I got a prompt call from Proline's office staff, and they were able to get another person out. They arrived at the end of the original time window! Also, every phone call I got was from the same lady, and she was super professional and seemed organized.

Carlos Matthews was our guy! Very friendly, knowledgeable, clean, and fast! We have some weird Ron Burgundy era plumbing hardware in our condo unit that shares all sorts of parts with neighbors. Mike Diamond told us and other neighbors long ago this ""multiple issue repair on hardware that isn't made anymore"" could take up to a week!

Well, Carlos was done in under an hour! No mess, no stress, and he explained each step clearly in terms I and my wife understood, no jargon, and no ""upsell"".

If Carlos and the phone lady are any example of how Proline plumbing does business, I would definitely recommend them without pause.

AAAA+++++!

RevGary M.

These guy's are the best, I had work done by Steven and I'm a pleased customer. I recommend them to anybody who needs quality work.

Kenny S.

My wife and I had tankless water heater installed in our home..
We had hesitation about the install simply because we didn't want an other side water heater or run additional pipes which would cost more money...the plumber Joe V who did the job, came in recommend an indoor heater that would be just what we needed and we wouldn't have to put more holes in the walls and add additional pipes...
Thank you Joe for your professional recommendation...

Melyssa B.

Fantastic service! Proline was quick to reach out after I submitted my request, sent someone out within the hour, and my garbage disposal was fixed in less than 30 minutes. Eddie Matthews was kind, professional, and efficient! This is exactly the service you hope for when calling for plumbing assistance. I will absolutely be calling Proline again.