Active Plumbing & Air Conditioning

Frederick M.

$3600 for a water heater. What a joke? Don't ever call this company if you want to save money

Leslie H.

Active Plumbing and Active Air are great. Excellent service, always on time and very professional.
Chris is the best. Smart, friendly and cares about your house and your service needs.
I would strongly recommend Active to all my friends and family.

Bruce R.

I hired Active Plumbing to install a natural gas line in my home, with permits pulled and inspection. They installed the natural gas line in my home on January 25th. They were paid-in-full for the project.

However Active Plumbing never pulled a building permit , nor had the work inspected. They have given me , 6 different dates as to when the building permit and inspection would occur. Nothing happened.

The last conversation with the Owner, Eddie, he told me it was hard to pull a permit.

I am a senior citizen. I have written and called them and asked for a resolution. They have not responded. They took my money and I believe they have abandoned my unfinished project. Their reported 100% customer service does not exist.

R G.

It is always difficult to find reliable, honest home services when moving to a new city. I needed some creative plumbing work and called two plumbers who did not know how to resolve the issue and then said they would do research and get back to me...they never did. In desperation, I found ACTIVE PLUMBING and they were able to do the work on the first visit as if it were routine. Because of this I called them back to replace all of my old hose bibs that were leaking and later had a water conditioner installed. When one of the hose bibs and pipes began to leak 6 months later, ACTIVE PLUMBING promptly did all of the repairs at no cost since their work is guaranteed. No hassle. From the first contact with the receptionist to the completion of the work they show that they are there to satisfy the customer. They listen to your needs, give advice as to how the work should be done, and then complete the task. They happily answer all of the customer questions. They arrive on time and complete the work in a timely manner.Clean up after the job is done is immaculate. Some might complain about cost of work done, but I have no problem paying a tiny bit more than ""Joe the handyman plumber"" charges in order to have long lasting, quality work. If you need any plumbing work done and want it done right, call ACTIVE PLUMBING. You will not be disappointed and will become a loyal fan like I have.

Amy V.

Today is the second time I have used Active Plumbing and they have been excellent each time! They have been on time during the window given both visits, very polite, and equipped with everything needed for repairs.

Today I walked into my garage on my way to work to the water heater flooding. I called and Brandy helped by telling me where to shut down the water, and told me she would check the schedule and get back to me with a time frame. Within the hour she called back and I had technicians at my house in a few hours.

Chris was my lead technician and he was very helpful. He explained the whole process as they went and explained all the charges to me prior to doing any work. I would be happy to have him back for repairs anytime!

I also work for a commercial service company and know good service. Active Plumbing offers great service!

Kimberly C.

I had a leak in my main water line from the home to the street. The repair was made in a timely manner and they did a really good job at a respectful price. Great job!!!

Michael D.

I used Active Plumbing 3 years ago to install a new water heater. The cost of everything was a little on the high side. The work they performed was above average. Recently I decided to take them up on a free water heater flush/home plumbing inspection. They flushed the tank and inspected the anode rod, the rod needed replaced and ended up costing me about $280. After the home inspection, they recommended about $3,500 in additional work. I did some online cost searching, and had a couple more bids. I can get the same work done for a lot less and some of the recommendations aren't really necessary. I honestly believe they are another company that's trying to generate maximum profit and prey on the 55+ communities (easy targets). Bottom-line, I would shop around and find another company, you can do better.

Brenden D.

$200 for 5 minutes work to unclog a toilet. The guy was also 30 minutes later than the time he said. Their ad on Craigslist says this ""...they were so much cheaper than the other guys..."" If $200 for 5 minutes work is cheap I need to become a plumber. Doctors and attorneys don't even make that kind of money. He also tried to sell me on annual service plan and some kind of camera system.

Long story short, toilet issue was not fixed by this rip off company. I found someone else to correctly diagnose and fix the real issue for less than half the price that this rip off company charged.

The company then called me after the bad review and had the nerve to call me the liar. He said his guy was there for 45 minutes. I guess they count the time afterwards where the plumber was sitting out front in his truck texting as work time.

Joey D.

Terrible customer service. Spoke to a gentleman on the phone about a water heater the installed a few years back. They sent two guys out to look at it, never disclosed they were going to charge for the visit. I had a friend of mine whose a liscenced plumber look at it and he diagnosed the problem earlier and I explained that to them. They insisted on coming out anyways and were rude to my employees as well as myself, looked at it and pretty much reiterated what I had already told them was the problem then charged me and left. You'd think they'd have a little more professional courtesy if they wanted my business, especially bieng a commercial account. Do not recommend them to anyone!! If you do watch out for Edward, he's got a bit of an attitude.

Benjamin A.

Received a great deal on Angies List: $49 for camera drain inspection. 2 men arrived during the requested time slot, very clean, very professional, answered all my questions without a sales pitch. Great guys. Thank you.