Action Plumbing, Heating, Air & Electric

Corey S.

Made up for a poor experience with a refund. A great example of good management - thank you

Chris S.

Called Action after a contractor cut our line that brings the freon to the AC, they were quick to respond after hours, which I appreciate, however, when I inquired about the cost of the repair (which would include patching the line, refilling the freon, and testing the pressure) I was quoted ""at least"" $2500. I have since received phone calls from three other incredibly reputable companies in the area ranging from $450 - $600, I am not sure what the difference is, however, there's no way anything they are offering is more valuable than their competitors

The company responded to my review that I should be using a bonded, licensed, and insured company - which I am. I feel that the reason I was told the higher price is because they didn't want to come out on the weekend. What a horrific business practice (if i had said yes to the cost maybe I would have reviewed the incredible service they purport to have)

Heidi F.

$800 to replace two stems in our bathtub faucet. Two plumbers come out. Only need one. Ridiculous cost! Beware they charge a flat rate. The plumbers fumbled around finding the cost or the package of the actual stems. I am waiting to hear from their manager to ask for the real price of stems and complain about this horrendous cost. They had to drive to two different part stores which took some time. The plumbers not all that happy with my complaint at the cost. This should be no more than $300. I will never use Action Plumbing again. My husband made the call so it goes on his nickel. Ask for transparency and don't go with someone that charges a flat rate. Arggh!

Joe B.

Pretty disappointed. I spoke with a lady and I scheduled a person to come by 2 hours after my call. Just over 3 hours after the original call I called them back and after sitting on hold they tell me that they aren't coming anymore. Don't depend on this company to help or to even let you know/keep you updated. 'We forgot to let you know' yikes!

Robert F.

Had them come to a house to fix pipes under a sink, charged 350 and didn't even fix the pipes. This company is garbage, they over charge, they take forever to get to your location. Would not recommend them to anyone

James H.

I gave Action Plumbing and heating a call because my furnace had stopped working and they had installed it with a no check required warrantee as they called it. Anthony Sanchez came out and checked out the thermostat and then checked out the control board changed a fuse and in no time at all heaven was restored. I was so impressed with his professional demeanor and how knowledgeable he was about my furnace. Thank you for sending me your best repairman Anthony Sanchez.

Brad N.

My wife had to chew Tom out because he spent half of the first hour he charged us for sitting in his truck talking on the phone at $225/hour. He then charged us $400 for hooking up two light fixtures and fixing an outlet. My wife was furious about it, I would avoid these guys if I were you. The socket the guy fixed? Doesn't even work. What a waste of money.

Jan D.

I got a call from the action office while at work. The girl told me that my maintenance on my furnace was due. I said I didn't think that it was needed at this time. She told me that it was free, free and that we had already paid for the maintenance fee. I said OK but to call Jan at home before you do anything. She is the one that paid for the maintenance. I got a call about a half hour later, telling me that their guy would be at the house in about 20 minutes. I said did you call Jan first? The girl said that they didn't call but would. When I got home, Action had been there, done the maintenance, free I guess, then installed 2 parts worth about 30.00 and given Jan a new bill witch she paid for 570.00. It must have 1/2 hour to put these parts in. So much for free, free, free. This is a scam and I am going to take this case as far as Legally can.
M Hughes
Taylorsville Utah. 84129

Mike S.

I bought a furnace from this company in July 2015. It came with a 20 year warranty. Last year I had to pay for a bad burner repair. Today 11/19/2018 the furnace stopped working. They wanted 278 dollars to come look at it. They said the warranty did not cover service calls. How are they going to honor the warranty without sending a technician out to see what the problem is. If there is a problem with the furnace why should I pay again for them to fix the furnace. I would not recommend this company for anything. Check other vendors that stand behind their products.

John C.

Rhett and GT were super fast, efficient and really likeable guys. Needed to get the new furnace fast, and Bobby set it up, the next day Rhett and GT installed it. Great work!!