Action Plumbing Heating Air Conditioning and Electric

Julie S.

I asked my technician Ben about the owner's ""Super Hero"" cape, and it turns out he's real, honest, trustworthy guy who built this great repair business with his wife. Not surprising. I called at least four other ""HVAC Repair"" businesses, quickly realizing these are actually ""HVAC Sales"" businesses. One would only recommend replacing both the A/C and furnace (wait, what?) along with their exclusive ""service contract"" I would definitely need going forward. Action was the only one to give me an honest to god estimate over the phone (less a $25 coupon!) Not even 24 hours later the awesome Ben was here fixing the small issue with my A/C. He also took the time to show me how to clean it. Oh, and the right way to use my thermostat to save some $$ on the gas bill. Doh. Really great experience all around.

Paulie G.

My adventures into plumbing. Saturday our tanked water heater started leaking. Sunday I was researching all to dos about them. Monday I had contacted 6 different companies to outline the problem and what I wanted done. Most came back with a quote or a range of cost estimate. I changed my mind numerous time about the kind of water heater I wanted. Who knew shopping for one could be so complicated. Andrew (Andy) from Action did and was there to answer all my questions. I actually called and spoke to him 6+ times between Monday and Tuesday. His knowledge and ability to answer my questions was a deciding factor for why we went with Action. The plumbers who came out and installed our new water heater were amazing too! They stayed within the cost estimate and did the job right the first time. Thanks!

Traci N.

Not super happy with this company. Installed water softener last July in my mother's house. We're selling the house now and inspection report showed leaks in he supply lines they installed. Call them to set up repair. I explain that we can't get a checking account for the estate for a couple of days because we're still waiting for the tax ID number. They refuse to work with me on billing, even though it's their workmanship that is the problem and we are repeat customers. Poor customer service. Can't recommend.

Edit to reply: if we didn't have warranty work, I'd have hired someone who would be willing to be flexible due to the unusual situation we are in. One size fits all policies might be great for the business, but are not good customer service.

Chris H.

Super impressed with Action Plumbing! We hired them several times for both plumbing and heating and they always do a great job. They were quick, responsive and their communications are the best. They stayed in touch through the process to make sure I knew what was going on and what they did. Highly recommend!

Gail E.

We found out we needed a new furnace. Action was there the next day, and had it installed in less than 2 hours. The installer made sure we knew how to operate the new thermostat before leaving. It was clean, fast and efficient. We've used Action for years for our maintenance, and will continue to use them and recommend them to everyone.

Janet M.

Well this isn't good. That's what the plumber kept saying & what I say too about the visit. Took the faucet apart & put it back together. Said it was still dripping.. He didn't know it was fixed. Has been working just fine since. No dripping.

Justin K.

CROOKS!

Poor quality, zero transparency, horrible customer service.

We had a pipe moved and the technician patched in PVC piping to copper piping. Total hack job. It looks like terrible and prone to leak at the 4 connections points where they tied in the pvc to copper.

I understand that PVC is cheaper but the pipe only needed to be moved 2 feet. Minimal copper replacement.

They took out 12 feet of Copper piping and replaced it with PVC. When I called to ask I was told, ""I have no idea what they do with the copper piping they removed"" and ""This is common to have pvc piping because it is cheaper.""

Linda B.

Had a water line installed for a new refrigerator/freezer. I got an appointment right away. Installer was punctual and answered many other questions. Bill was far more than for my other one a few months earlier, with another company..

Ed S.

$75 service call for a hard sell pitch to sell me an overpriced new water softener. Not helpful at all. A waste of time and money.

Anonymous L.

We needed a chandelier hung in a room that was previously an office, with no overhead lighting. They scheduled our appointment within a week and came out on time. A different electrician was a no show. They originally hung the fixture about 6"" off center, but returned to fix it the following week with no qualms. We were very happy about the end result. We provided the chandelier, dimmer switch, and bulbs. They did everything else. The only thing I wish they did was fix the drywall after, we have to hire another person to come in and patch it. Thanks for the great service and understanding! Will recommend.