Action One Plumbing

Nick W.

I had a plumbing emergency on Saturday, I had action one plumbing come to my home. The guy that answered the phone and quoted me the price was very knowledgeable and straightforward no gimmicks or games. The servicemen arrived on time and took care of my emergency, with no Bs. He did not try to change the price on me. I would highly recommend this great company.

Jeffrey D.

If i could give zero stars i would. Absolutely terrible service. Too lazy to even come look at the problem. Just told me 300-600$

Shareen Q.

I called Steve because my garbage disposal was jammed with little rocks from a fish bowl that broke on me while I was cleaning it.. And he walked me through on how to un-clear it via the phone!!! I can't thank you enough! Now my hubby won't be pissed and now this mama can continue on with her busy toddler! Thanks again Steve!

RS C.

Called on a Sunday to set up an appointment later in the week,and was told they were free the same day. They were over within an hour or so, completed the work in about 2 hours, including a run to the hardware store for the parts that were needed.

Did a very nice job and even consulted me on the install and changed something that I wasn't crazy about.

I would highly recommend these guys and I would use them again. They were nothing but courteous and friendly, prompt and clean.

Diane M.

This outfit was recommended by GE for my in-warranty water heater. Repair guy said it was unrepairable and said he was calling to get a replacement. Repair guy stalled for another hour getting ""authorization"" then finally came up with a price of 775!!! 650 of this being his labor. This for an in warranty water heater???? I said no way so I still had to pay 200 for his ""stall time"" tactics. Not cool.

Ray Lyon - K.

My condo building has been using them for years. I took over managing the repairs and I noticed we were being severely overcharged.

A few months ago we were charged $1400 for a recirculating pump for the hot water heater. I just found out the pump itself was only $250. The rest was labor and they installed in in less than 2 hours. Recent plumber quote was $600.

I had a clogged sink and I thought it had to do with the main line covered by the HOA. They came out and fixed the clogged sink for $450.They said that I had a leak under my sink, which they never showed me and they replaced my p-trap. I looked and its the same parts that were there originally. SCAM

We had a leak in our recirculating line. The copper pipe was no good and had several leaks. I was quoted $3,500 for the repairs. I told them this was ridiculous and I was going to find another company to do the repairs. Once they heard I was going to call someone else they back peddled and said since they have been servicing our building for years they would do it for $1875 to keep our business. Amazed how quickly they went from $3500 to $1875..

This caused me to find another plumber only to find more short cuts they took when doing past repairs in our water lines and to our water heater. I can only begin to think of all the money they have made off our HOA over the years. Sad it took so long to catch on...

Do not call these people. They are not honest people and will overcharge you for work that may or might not need to be done.

Its no surprise to see all the other bad reviews online.

SmiLew T.

Skip this company. Made an appointment between 8-10 am. Called at 10:45 am to find out was going on. No apology, no calls to let know what was going on...

At the very least a text to say I'm running 45 minutes late because of an emergency! Or I'm running late due to piss-poor planning. Nope nothing.

This is the type of company that gives plumbers the reputation of being inconsiderate. In this day and age of smartphones and modern technology, no reason to not tell the operators that they are running late and then the operators let their other paying customers know what's going on...
INCONSIDERATE!! FAIL!!

Sasha F.

This crew has been horrible. They have been doing overnight work for WEEKS on end at the business next door. The do not have the proper permits and have been completely violating the noise ordinances in Burbank. Multiple families in our building have confronted this crew to implore them to be more sensitive to how much noise they create every night at ALL HOURS, but the only response we have all gotten is an extremely rude, sarcastic, aggressive one from the lead guy of ""oops! too bad for you"".

We have gone down to reiterate the concerns that our neighbors have already addressed with them multiple times prior. At this point, we have had to return at 2am, 3am, 4am and 5am over the last several weeks. We have also asked to see their work permits and asked if it was an emergency as that is the only time overnight work is allowed, and the lead guy said they didnt have any permits, but he ""will go get them tomorrow"" and he confirmed it was absolutely not an emergency, it was purely cosmetic. Our response was ""you cannot be doing this overnight work without permits and without it being an emergency"" he told us we were ""welcome to call the cops.""

Invasive general construction noises aside (jack hammering, sawing, shoveling, etc), the crew themselves are loud. Sadly, the lead guy is the worst of the group. He literally does not care about how loud he is outside. The noise he and this crew create is so bad that we have had to sleep in our living room to try and move farther away from it.

The saddest part is, there was one really nice guy in the crew who completely understood our concerns and was very kind, but unfortunately he wasn't in charge and had to defer to his AWFUL derelict of a boss. This guy should have been leading the crew- he clearly was more intelligent, more articulate and far more experienced with this type of work and with basic human interaction than his boss.

It's sad when there is an entire house being built behind your building with minimal noise or affect on your life, but a crew working on plumbing job next door can manage to completely ruin WEEKS of your sleep and work. This is NOT okay and NOT good business. You HAVE to be considerate of the fact that you are working in a NEIGHBORHOOD with families and people who have jobs to get to in the morning and LEGALLY, noise ordinances are in place for a reason--- To protect us from bad business practices.

Andre P.

My partner called this company to get our kitchen drain unclogged and the guy came out with a helper, we had a coupon. He looked under the house and told us we need to have some pipes replaced because of the slope. He then quoted us some ridiculous price to fix all of this other stuff which was crazy. My partner immediately told them to get out of our house because THEY ARE CROOKS! We called another Plummer who said easy fix, in clogged the sink for $80 and we will never use this company. BEWARE!

John S.

I wouldn't trust these guys. Right off the bat the guy started telling me that other plumbing parts were shot on items not even connected to the drainage problem I had. Then he gave me a quote for replacing a set of sewer pipes. Not more than an hour into the job, he called and said another pipe needed to be replaced increasing my bill 30%. Of course, it's impossible to know if he was telling the truth as I couldn't crawl under the house to check but it seemed like a typical sleazy salesman tactic. Plastic parts are very cheap so 90% of the bill is labor and they surely didn't spend 30% more time under my house to justify the increase.