Acrat Plumbing & Heating

Jen C.

Super knowledgeable, honest, nice guy who fixed our problem with our 30 year old furnace and took the time to chat with us and explain things. He is hard to get ahold of, probably because he's so busy, but would definitely use him again.

Alan F.

This is the first time I have left feedback online for any business; but, my wife and I were so pleased with Acrat Plumbing & Heating's customer service that I felt I should. Our air conditioner failed and Acrat responded right away. Dave quickly diagnosed the problem and reached out to suppliers for replacement of the faulty part. He pushed back against the 14 day estimates he was given; and, worked hard to find the replacement part in 2 days. Dave returned to our house in Napa from Petaluma the following day and fixed the problem. With heat in the high 90's, having a bit of cold air in the house was much needed. You can see, I cannot say enough positives about Acrat's customer service.

Gene G.

Called to make an appointment for a repair. They said they would have to call me back as they were very busy..... They never did call back. I called again and left a message to call....they never returned my call.