Acme Plumbing

Lyle S.

The contractors/employees did a good job working. This was the second time I requested them but unfortunately the last. Work was good but the owner was very shady this time around.

He informed me it was 102 an hour plus parts and taxes.

My bill supposed to have been 372.00 for 3 hours of labor and parts/taxes.

He tried to charge me 678.00. He was charging me 202 a hour and told me it was due to two guys he sent.

Now, if I knew this was his rules in general I may have checked elsewhere.

He said 102 a hour not per hour per plumber.

When I was discussing this with him over the phone he tried to intimidate me and threaten me with a lawsuit if I wasn't to pay.

I expressed to him that I will pay the correct amount of 372 but not this extra stuff you tried to sneak in. He then tried to negotiate and throwing all these numbers at me and I told him that that won't cut it. I'll pay the agreement you told me. He then said, ""I guess I'll sue you"" and hung up.

He then called the contractors and they discussed stuff and said that 372 was good. (Now waiting game and hoping he doesn't try and charge me more than I agreed and signed for.)

Again, ratings is due to the owner/boss NOT the workers. The workers did a great job and was very nice and professional.

Teresa H.

I called today and spoke with Ed, he was very nice and said he could be at my home in a few hours. We had a clogged toilet and nothing we tried was working. Ed called me right back and let me know one of his guys just finished a job and would be arriving within an hour! My husband greeted the guy so I didnt get his name but I heard them chatting and having a laugh downstairs. GREAT & EFFICIENT SERVICE! I HIGHLY RECOMMEND ACME, THANK YOU SO MUCH!

Dennis D.

I've used Ed's company on occasion. He was there recently when I needed him most with a break in my main line to the house. He had his team out pronto and fixed the problem in a jiffy. I always feel confident that I am paying for only necessary repairs. ""Go to"" provider of Plumbing Services for sure!

LaJoie F.

ACME Plumbing's knowledgeable and capable service is a direct result of it's founder and owner, Ed, who is at the helm of the company. I am very grateful for Ed's involvement in two of my properties and I will continue to seek his services for all my plumbing needs. Ed is not only excellent at what he does but he is also very knowledgable regarding the codes and requirements within Monterey County (and likely beyond). When it comes to sewer lateral work, he is at the top of his game. I know I will get clear and honest answers from Ed with no ""padding"" of pricing. I know I will get first-rate performance and delivery of services from his team. Ed is a pleasure to work with and I trust him completely...that is priceless. Thank you, Ed, and the ACME Plumbing team!

John W.

Like other reviewers of Acme Plumbing, I want to say how extraordinarily good they are! The boss, and owner -- Ed Mendoza -- is an excellent guy and great human being, always immediately responsive, positive and helpful, really knows his stuff. His team of guys is skilled, communicative and hard-working -- they arrive on time, they diagnose the problem and they get the job done! I want to mention Anthony and Rob particularly, who came to my house today and fixed an issue with my lateral sewage line. They got it all handled so professionally and enthusiastically, no messing about! This is the second time Ed and Acme have helped me out in recent years, and I will certainly return to them again and again if I have any kind of plumbing problem in the future. I recommend them in the highest possible way. You cannot go wrong with Acme Plumbing of Salinas!! Thanks again, Ed.

Alan P.

The hot water pipe to my washing machine leaked. A rooter company came to fix the leak, and also replaced the pressure valve. Soon after the rooter fellow left, the pipe to the pressure valve leaked and so did the fix to the original leak. Now I got me two leaks. I called them back, and was offered a new fix for another $1,200 but advised to repipe my whole house for some $,8000. Instead, I called ACME Plumbing. Owner Ed sent Anthony B., who quickly assessed the problem. Anthony reentered my house with the parts and tools he needed, then cut out the rooter company's leaky fix. Anthony was never distracted by cell phone, worked non-stop, double-checked his welds, ascertained no leaks. He even replaced the insulation on the pipes--nice touch. Next, he sequentially loosened and tightened joints to the pressure valve outside. Both leaks fixed! Wow. In contrast to the rooter company's work, Anthony's approach and method were thoughtful and thorough. Thank you, Anthony. Money's worth received. And thank you, ACME Plumbing.

Pamela R.

After fighting with my insurance company, HomeServe, and 5 different plumbers over 4-5 months, the underlying problem never got fixed. Every one of the plumbers the insurance company sent out misdiagnosed the problem. They finally sent out Acme THANK GOODNESS! Anthony was a rock star! He would not give up until he diagnosed the problem correctly and then fixed it. And, he came at 7:30 at night. He truly is a professional that cares about doing a good job. He was persistent and clean. He DID NOT bring mud into my house. I highly recommend Acme, there is NO JOB they can't figure out!!!!

Tao H.

It was a nice experience to have their technician to clean the sewer line. They arrived quickly and cleaned the port very professionally. Fast response and good job quality!

Rudy R.

Cant say enough about the ACME plumbing team, got a call back within 15mins, advised water leak from a broken valve water line to washing machine, requested to replace both handles...Nick came within the hour, quick, clean, no leaks, small job but had to get it done fast,

Kate M.

Great company. They show up on time, prepared to work on the spot and fixed someone else's shoddy work. Thanks guys! You reminded me that we get what we pay for... I'll be calling you first next time.