Acknowledge Plumbing

Debora B.

Plumbing is a profession you wish you had a family member to trust, so thankful to have found these guys. They responded and came out same day. Embarrassingly, the issue we thought was in the wall and major, turned out to be a simple loose fitting. A job they could have made much larger, their honesty cost us a minimal service call. Would use them again in a heartbeat.

Paul P.

I needed a small mini hot water tank and kitchen faucet installed and I called Acknowledge as I had not been happy with past plumbers. They were quick to put me on their schedule and gave me a quote. They were very responsive using email and texts to keep me informed of when they would be arriving. Felix was our technician and he did an excellent job at the installation. Everything was done as promised at the time promised and I was very happy with their work. I have found my plumbing company.

Joyce J.

Thanks so much to Felix and Steve who most definitely went above and beyond in fixing my pipe obstruction (acorns. don't ask). I'm so grateful. Really hoping I won't have anything like this happen again but at least now I know where to go. Great company!

Nicole L.

Acknowledge plumbing saved my home from flooding!!!! Jordan showed up so fast and knew exactly how to fix our problem, he got it fixed in less time than I expected. I am so thankful I found this company and will always use them.

Shelley M.

Jordan fixed this irrigation MESS once...it was a tree root that broke a pipe. We depend on water a LOT for our ranchette!!! Anyway, Jordan came back (starting leaking again due to root) and figured out what was going on and rerouting a pipe fixed it. Then, he did it with NO CHARGE!!! Great guy, dependable, honest and stands in back of his work. Would use him again in a heartbeat! He SAVED us in a timely manner too! Can't thank him enough...saved our lawn which is over an acre!

Kent S.

We had an urgent need for help with our water heater on a holiday weekend (is was leaking and needed to be replaced). We were not optimistic that we would get anyone to answer a call, let alone make availability for a service call. Not only did Acknowledge Plumbing pick up the phone, but Savina was stellar in finding us a tech for the same day, and provided updates on her progress in near real time - this is highly unusual these days. Felix connected with us, discussed options for a new unit, procured it and arrived the same day. He was a pleasure to have so the work and got the whole project turned around that afternoon. They are at the top of our virtual Rolodex.

Paul R.

Had an emergency on sunday they had a guy out to us within 2 hrs. Had to come back monday and a guy named Steve came out and figured out how to solve problem and save us some money. This company is great from start to finish i highly recommend this company great customer service

Cam M.

5.0 Connie M. Citrus Heights, CA

3/1/2023

Install or Repair a Toilet

I needed a plumber to install a Toto toilet G-Max refill valve on my 20 year old toilet. I cold called Acknowledge Plumbing. They were very polite and knowledgeable on the phone. I asked them to find a Toto refill for my specific toilet. I had hired other plumbers before and I truly don't know if I ever had a plumber actually install a G-Max, despite what they said. However, Acknowledge found a G-Maxx (out of the local market) which they ordered. Gage came and and installed the refill valve. Gage was very personable, knew exactly what he was doing and was very neat. I can tell it's a G-Max because of the power and sound. I'm very happy. Acknowledge Plumbing is my new plumbing company! I highly recommend this company.

Lynette L.

In the middle of a big snowstorm and the toilet is overflowing. I googled plumbers and Acknowledge was at the top of the search results. Tons of great reviews and I see why. I called and a very pleasant person answered right away, took my information and said the plumber would be there within 2 hours. He showed up right on time, evaluated the issue, gave us a quote and the work was done very quickly as discussed. My husband and I are so impressed with his professionalism and work that we're having him fix another problem he found with our very old plumbing.

Mary Anne S.

Acknowledge plumbing was assigned by our home warranty company for a second opinion for our on demand water heater needing replacement.

CHOICE Home Warranty has been awful to work with and we had already been without hot water since 1/17/23. Cindy with Acknowledge jumped through hoops with me in working with CHOICE, spending HOURS on the phone to provide them with what they asked for after they sent their plumber out to test, assess, and take pictures of our system only to hit road blocks and lies on CHOICE Home Warranties end on why they have reassigned my claim again to yet a 4th plumbing company....still without hot water In February, going on 30 days now.

Even though Cindy and acknowledge were not assigned the claim, this company went above and beyond in helping us to try and resolve this issue. Their plumber that came out was professional and a pleasure to meet. He automatically took his shoes off at the front door without us even asking, which was not necessary at all but super respectful.

I know that if you choose this company they will do everything they can to make it right for you within their power.