Ace's Three Plumbing & Heating

Trinity F.

Had slow draining causing sewer to backup. Ace's Three plumber showed up Sunday morning and ran a snake down the roof vent, could not clear the problem and said he would return with a larger machine. He returned that evening with a bigger machine but still did not clear the drain and charged $135.00 saying that they would need to put a cleanout. They returned Tuesday, ran a camera and said said the would be back later with different equipment. They returned and ran a snake again and the draining was worse when they left than when they arrived. They was suppose to install a cleanout that never happened. The plumber was writing a ticket for over $800.00 and when I questioned him he called his boss and was told I was not being charged for the camera charge. I got a bill today for $450.00 for a plumbing job that was worse when they left. The total cost from Ace's $135.00 first 2 trips, $450.00 next 2 trips = $585.00.

Called Herman's Plumbing, they came out Wednesday, Ran a camera, found the blockage at 90 feet, that is where Ace's had the problem, and ran a snake down the same drain to the main, 135 feet, and like magic I no longer have a plumbing problem. Total cost &250.00.

Go figure

Chris T.

They Fixed a broken water line for me in 2019 on a emergency call.. Got charged around a total of 2400 for what they called over time fees and 2 guys to replace around 6 feet of water line that was 2 feet deep with pex. Should have been around 1000 dollars but at 2400 I thought they did the whole water line for that outrageous price. Been trying to get a price from them for over a month and after several calls and emails through my mgmt company have heard nothing about a break down of what they charged. Very shady and deceptive practices to not provide a break down of costs . Got Gouged and not sure how to remedy.