Ace Construction and Plumbing

Darryl M.

Mike and the team at ACE did a great job working with us on our remodel. They had a good size showroom where our designer was able to work with them to pick out all the aspects of our bathroom and bedroom project. Would highly recommend them for any remodel from start to finish.

Ariel G.

The team at Ace Construction has done additions and remodels for my family homes since the 90's. As a licensed Realtor in the residential industry, I can tell you, for quality and an honest team that inspires creativity look no further than Ace!

Tam M.

Unprofessional and cannot be trusted!!! . They over promise and under deliver and make it extremely hard to communicate. I'm constantly chasing for updates and they promised project duration of 6-7 months it is now a year in and they haven't even gotten all the tiles in or any of the drywall. Everytime I visit on site during weekdays I never see anyone working there and they make up excuses saying they are waiting for approvals or they are out buying supplies like how have I visited the site over 10 times and never see anyone working there? They had all the audacity to ask me for remainder payment first when they aren't even done 40% of the work but claim they are 80% done!! They are so shady do not do business with them at this point I might need to take legal action if I don't hear back from them or see any results.

Seannie K.

We hired Mike and his team to remodel three bathrooms in our house that had not been touched since the 1980s. The master bathroom also was enlarged by closing off a doorway from the closet and creating a new wall and door. Mike was very open and honest from the beginning explaining everything to us. He let us go to his shop in Orange to pick out the tiles and flooring that we wanted. His crew were on time, professional. After the first day we asked if they could clean better before they left and this was no issue they vacuumed and swept every time. The team was very accommodating with any of our small requests and able to fulfill everything we asked. We were very happy with all three bathrooms, and I've already recommended them to a co-worker. And to top it all off we were sent an amazing gift basket when the remodeling was done. Thanks Mike and team we really appreciate everything.

Wayne R.

We contacted Ace Construction regarding getting a bid for a room addition. He took our contact info and scheduled a window of time to come to our house. We waited for him, but he never showed up and days later he still has not bothered to contact us in any manner. This is absolutely typical of nearly every contractor I've dealt with, but very unprofessional and inconsiderate.

I'm sure he will probably come back with some excuse, but I would always assume if they exhibit such behavior when they're looking at bidding on the job, I would already know what to expect if we ran into any problem during the job. I would never use this contractor. If you choose to, you've been warned.

Judy B.

This was the best phone call I could have made. Mike and Stephanie oversaw the complete remodel of our kitchen every step of the way. When we ran into a challenge, Mike took care of it immediately and was responsive to our every need. I can't remember when I've had someone who followed up and went above and beyond expectations as they did in the final delivery of our kitchen and laundry room. The flooring, tile work, plumbing, electric, install and more was excellent. The cost was in the middle of the bids we received but we went with Ace because they built trust from the beginning. It's true, you get what you pay for (and then some!) A big thank you to Stephanie and Dominique for their attention to detail and follow up as well. Mike's crew was great to deal with as well with their professionalism and courtesy.

Diane F.

I first met Mike when I noticed a strange bulge in the roof of our garage on one side and a sag in the other side. I called him on a Saturday and he was in the area and came within an hour. He showed me exactly what was causing it ( a problem with an attic I had built earlier from a shady ""contractor""). He gave me a very fair price to fix it, but since he said it was structurally sound I decided to postpone that job.
When we went to have our Kitchen remodeled after finding mold in the wall behind the sink a few months later, I remembered Mike had given me a reasonable price to fix the garage and he seemed very knowledgable. We were on a limited budget and could only afford to do half the kitchen remodel at the time, and Mike worked with us and gave us a reasonable price to get as much done as we could. We are very satisfied with the job and Mike was available to answer questions along the way.
I especially appreciated how Mike gave us a payment schedule. We knew exactly how much would be required for every milestone, unlike the ""contractor"" who had done the attic work, and wanted money all the time for this and that.
There were a few hiccups along the way, but some were our fault because I wanted to do a few extra things myself while the kitchen was torn up and Mike's guys were already scheduled elsewhere.
I would not hesitate to hire Ace Construction again. I believe Mike is a conscientious, honest contractor who does quality work at a reasonable price.

Beau F.

Teresa F.

If you like poor installation, multiple errors, a foul attitude, messy contractors, and a 100% delay on your job, this is your contractor. Amongst the top issues was a counter installation job that was first missing an entire side of a waterfall countertop which Mike finally agreed to have fixed after weeks of disputing this error with him. He kept demanding payment for the kitchen installation even though it was completely unfinished and done incorrectly. He delayed the job for weeks before finally agreeing to do the installation correctly (before demanding further payment) then, when the installer came back, the waterfall edge was not level. My island looked like a trapezoid because the sides were not installed straight. This resulted in another slew of arguments including him cutting us off and hanging up, literally walking out of my house and getting into his car to leave, and no apology for the mistakes and delays. Instead, he actually said he would purposely delay the job longer because he insisted on getting paid for the crappy job that was done instead of having the job completed correctly. He had zero remorse for the delays he caused and his arrogant attitude was demeaning and insulting. In addition, he is not good with kitchen installations or large remodels, as much as he tried to defend that our $30k job was ""small"" to him. Instead of making things right, he tried to convince us to cut the cabinets which wouldn't fit the appliances correctly and make the cabinets look uneven, but he insisted that would be cheaper for him. When I told him that we paid for the correct installation, not for a ""cheap"" fix, he walked out and said he'd get back to us when he can. As a side note, he didn't do any of the design himself. We had discussed the option of re-configuring the kitchen to make a better use of the size and he required us to go to other kitchen/cabinet places to have them do the design for him because he didn't have time and wasn't really familiar on how to design a kitchen of this size. This is contrary to his initial sell when we went to his shop in Orange and saw examples of his kitchens. Since we were already so far in to the project, it was too late to change contractors and just get someone else to do the install.
His contractors never cleaned up after themselves and they made several errors including:
1) forgetting to re-install an a/c vent after demo, leaving an exposed air duct just blowing air in our attic for weeks until WE discovered the error when we noticed the duct tossed aside in our attic.
2) Painting the fireplace the wrong color entirely (he finally had the painter come back a month later to get this addressed)
3) Failing to properly prime doors, walls, and molding for paint such that the painting peeled away like a sticker days later.
4) Not properly installing flooring to the extent that there were significant uneven planks (imagine walking over a piece of floor that feels like you're stepping on a big bubble in several places).
5) Telling us on the day that they started demo that they wouldn't have a trash bin there to haul everything away. Instead, to save costs, they would just pile up all the trash in the living room then have someone haul the trash a week or so later (mind you, we were LIVING in the house during the remodel and he was well aware of the fact that we'd be living there with all of this dust and trash).
6) Cutting electrical in the bedroom when creating a new closet door (instead of bringing up the issue, they just cut through it and said we'd have to have an electrician fix it. This cost us several hundred dollars down the road).
7) Losing essential pieces of brand new appliances that we purchased specifically for the new kitchen (this was in addition to his cost for installing).
8) Incorrectly installing the dishwasher and garbage disposal (we ended up having to buy another garbage disposal after finding out that his installers damaged the first one)
9) Using the wrong plumbing connections and not connecting the pipes correctly causing the pipes to leak and eventually come apart.
10) Failing to install a regulator on the gas line to the cooktop causing flames way to high to be safe (again, it took several conversations before he agreed to send someone back to install this piece that should have been installed in the first place)

I pray this review encourages you to spare yourself the grief and find a different contractor. We started this job mid-June and were supposed to be done by mid-July. He didn't finish until after our son started school (mid-August). We went 2 months without a kitchen which was an obvious inconvenience for us and added to the cost of this entire project, but he didn't care at all when we mentioned these things to him. Instead, he kept defending what a wonderful job he had done and failed to acknowledge these errors without first enduring multiple disrespectful conversations attempting to reason with him.

Maria W.

We contracted with Mike to renovate our bathtub to a walk in shower. Mike was a pleasure to work with. He kept in contact with us the entire length of the renovation. Josh help me pick out the tile in their showroom. Alex and his workers were amazing to work with. Padrino, the tile person, and his workers did a fantastic job, they are hard workers and a joy to work with. I will definitely use this company on my future renovations. Thank you Mike on a job well done.

Patrick S.

We initially hired Ace Construction and Plumbing to do plumbing work for us, and they did a great job. When we decided to remodel our entire kitchen, we decided to hire Ace Construction to do all the work! We worked with Stephanie in their store to help with design selections. She was patient, organized, and a great listener. She really understood my design aesthetic and gave great suggestions on improvements to our kitchen layout. After that was situated, we worked with Mike. Mike was honest and reliable and his price quotes made sense. We had a tight time frame to get the project complete and Mike and his team did NOT disappoint. Mike always kept us in the loop on what was happening and explained why things had to be delayed if they did. If there were mistakes made during the project, they were promptly corrected. We have done a few remodels in our home, and Ace Design and Remodeling has by far been the most professional and hard working crew we've worked with. The end product is an absolute dream. They finished the project on time and on budget. I would highly recommend that you hire them for your next project! Thank you Ace Construction and Plumbing! I love my kitchen!