AccuTemp Services

George J.

This company is dishonest and disrespectful. Under no circumstances do business with them. Exorbitant prices and hidden fees.

Angie B.

If I could give this company 0 stars, I would. I called them out to fix a central unit that would cut off randomly. The technician came out and decided that the thermostat was the problem ( even though we had replaced it 3 months before). He quoted me a price of $750 for the thermostat. We were out of town at the time so we approved the work. After replacing the thermostat, the unit worked for a day before cutting off like it did before replacing the thermostat. We checked on Amazon and the exact thermostat was $72. Accutemp was called back out and then decided it might be the blower motor for which they would change out for $1000. After all that, WE discovered it was a loose wire!!! Would NOT call these incompetent people!

Eva N.

AccuTemp is overrated!!! Service is horrible. I've been having the same themostat error since January and now it's a leak and it was suppose to be fixed on Friday,went out Saturday night. Lied about coming on Monday, never called me and said nothing. I called them 3 times that day and couldnt give me a time or nothing. Told me that, the technicians are out until 6pm. No tech, no call, AND NO AIR!!!! NEVER WILL I RECOMMEND ACCUTEMP TO NO ONE. This is a new unit, it's only 5 years old and have spent over $5000 this year and still not fixed. I'm looking to replace the whole thing.

Robert J.

we were without a/c on a Saturday, called our regular guy but couldn't reach him. so, I called AccuTemp, explained my situatio, I have my 94 yr old mom living with me. they sent someone out quickly and got the a/c working, however found problems with the installation that was causing the problems. they sent and electrician out to correct the problem and in doing that he called a tech to come and check everything out that our home warranty company had installed. to our surprise, our a/c was a connected with wrong wiring, the intakes for it were half blocked, the exhaust pipe was cracked and the 'patches' were breaking down. all in all, our system was so messed up we were losing efficiency and paying higher electric bills.
We hired them to correct all the problems and even install new equipment.
Their prices were very very fair and workmanship was excellent.
I have a friend who is very knowledgeable in that kind of work and he was impressed and told me that AccuTemp had done a fantastic job in correcting all the problems that American Home Shield technicians had messed up!

Stephen F.

They replaced an A/C and within a year the compressor went out. It took them THREE weeks to get the replacement part and the unit up and running. Three weeks during the summer in Louisiana without A/C. We could tell the customer service personnel were trying to help us, but nobody beyond their front-line support ever tried to help or even called us throughout the process. We will never use them again.

Raya A.

I scheduled a plumber through their website, because I had a leaking pipe. Received email confirmation a plumber would come same day. Bizarrely, their dispatcher called and said she thinks it is a duct issue and she would like to send an hvac tech first, and she promised to send a plumber right away if the hvac tech doesn't find an issue. The hvac tech came, charged a trip fee, and agreed the problem is a plumbing leak. Their plumber never showed up that day nor the next. I called the office and they bizarrely said they want to send out a washing machine repair man, not a plumber. I've repeatedly requested a refund for the hvac trip that I never wanted, but they refuse to refund it. Seems like a scam to send out whoever they have available rather than the type of pro you actually need. (I called a different company and the new company sent out an actual plumber who diagnosed and repaired the leak.)

Thomas A.

I have been paying their monthly service fee for 4 years. I had an AC issue with 2 children under 2 years old and were not interested in coming out to service the unit to fix it until the next day. Reached out to their competitor and they were onsite in 30 minutes and fixed the issue.

Do not recommend them at all. If you must use them, do not use their service plan.

Steve C.

John out 2 days in row to a complete maintenance on my 4 units. I have a contract on 4 units. He was in the attic working on ducts as well as the unit. paid $1700 for a surge protector on 1 unit, 3 ultraviolet lights and repair on a door to 1 unit. The next day I noticed a register close to the unit was hanging from the ceiling. Told it had nothing to do with his work but the screw holding it up was too short. charged an additional $69 for the call which probably lasted 10 minutes. Seriously? I've been a customer for years. This is no way to treat a loyal good customer. I have bought 6 or 7 compressors from them and a generator plus had service contracts on multiple houses.

John H.

requested a 3.5 ton replacement and got a quote double the price of others.
System replaced with a 4 ton and paid half the price of AccuTemp pricing.

Brad M.

great service called quickly. Showed up on time and spent the time to correct problem quickly. EJ was friendly and knowledgable. Will us again