AccuTemp Services

John H.

Since my complaint was against an employee who is no longer employed, I am happy to return to a 5-star review and will definitely consider AccuTemp for future (hopefully far off) repair needs. Thank you!

Louise T.

Very friendly office staff and technician. Tech was very knowledgeable and quickly fixed my problem.

Allison B.

This company, specifically Kerry, is amazing! He had been helping us with our ancient system for over ten years without any sales pressure. When we were finally ready to get a new system we were confident that he had our backs and gave us the best price for the system we wanted. The installation crew was spectacular, fast, polite, clean and professional. We got our system completely removed and replaced in ONE DAY! As I cooled off that evening I never knew they were there as they literally swept the floor as they walked out the door. HIGHLY recommend this company. We are a lifetime customer for sure! As a bonus, new system is so quiet and efficient I have to feel the vents to see if it's on as there is NO noise. Super bonus first month's bill was $100 less!

Amy W.

First of all the service is horrible they have bad understanding. I said on several occasions that I live in New Orleans but my property is in Baton Rouge. I wanted to schedule an appointment for 10am but that was unsuccessful because they only schedule first thing in the morning as early as 8am and I told them many times that I couldn't make it out to B.R. because I'm in N.O. so I asked the idiot couldn't she just schedule me for 10am. SHE SAID NO... mind blowing

Lindsey P.

John out 2 days in row to a complete maintenance on my 4 units. I have a contract on 4 units. He was in the attic working on ducts as well as the unit. paid $1700 for a surge protector on 1 unit, 3 ultraviolet lights and repair on a door to 1 unit. The next day I noticed a register close to the unit was hanging from the ceiling. Told it had nothing to do with his work but the screw holding it up was too short. charged an additional $69 for the call which probably lasted 10 minutes. Seriously? I've been a customer for years. This is no way to treat a loyal good customer. I have bought 6 or 7 compressors from them and a generator plus had service contracts on multiple houses.

Callie D.

The serviceman Harrison was very professional and explained everything he was doing to my satisfaction. And he came out the day I called. He was quick and efficient and very friendly, like he enjoyed his job. I recommend Accutemp to anyone needing a cool night's rest during these hot Louisiana nights.

Sloan M.

I scheduled a plumber through their website, because I had a leaking pipe. Received email confirmation a plumber would come same day. Bizarrely, their dispatcher called and said she thinks it is a duct issue and she would like to send an hvac tech first, and she promised to send a plumber right away if the hvac tech doesn't find an issue. The hvac tech came, charged a trip fee, and agreed the problem is a plumbing leak. Their plumber never showed up that day nor the next. I called the office and they bizarrely said they want to send out a washing machine repair man, not a plumber. I've repeatedly requested a refund for the hvac trip that I never wanted, but they refuse to refund it. Seems like a scam to send out whoever they have available rather than the type of pro you actually need. (I called a different company and the new company sent out an actual plumber who diagnosed and repaired the leak.)

Danyel G.

They replaced an A/C and within a year the compressor went out. It took them THREE weeks to get the replacement part and the unit up and running. Three weeks during the summer in Louisiana without A/C. We could tell the customer service personnel were trying to help us, but nobody beyond their front-line support ever tried to help or even called us throughout the process. We will never use them again.

Yolanda P.

The folks at AccuTemp are top notch. We signed up for the Platinum Plan and it's working great! The service team are efficient, knowledgeable and informative on top of being personable and a pleasure to talk to--it's quite refreshing to deal with true professionals. A+++++

Amy L.

I have personally recommended to Accutemp over a dozen customers and all of them have been very satisfied in the HVAC/A/C repair business. it's very competitive and each company is trying to undercut another company to get your business any way they can. You know the old saying you get what you pay for, well that's exactly what we get each time we call Josh Davis over at Accutemp. Thanks, Josh.