AccuTemp Services

Thomas A.

I have been paying their monthly service fee for 4 years. I had an AC issue with 2 children under 2 years old and were not interested in coming out to service the unit to fix it until the next day. Reached out to their competitor and they were onsite in 30 minutes and fixed the issue.

Do not recommend them at all. If you must use them, do not use their service plan.

Steve C.

John out 2 days in row to a complete maintenance on my 4 units. I have a contract on 4 units. He was in the attic working on ducts as well as the unit. paid $1700 for a surge protector on 1 unit, 3 ultraviolet lights and repair on a door to 1 unit. The next day I noticed a register close to the unit was hanging from the ceiling. Told it had nothing to do with his work but the screw holding it up was too short. charged an additional $69 for the call which probably lasted 10 minutes. Seriously? I've been a customer for years. This is no way to treat a loyal good customer. I have bought 6 or 7 compressors from them and a generator plus had service contracts on multiple houses.

John H.

requested a 3.5 ton replacement and got a quote double the price of others.
System replaced with a 4 ton and paid half the price of AccuTemp pricing.

Brad M.

great service called quickly. Showed up on time and spent the time to correct problem quickly. EJ was friendly and knowledgable. Will us again

Pretty G.

First of all the service is horrible they have bad understanding. I said on several occasions that I live in New Orleans but my property is in Baton Rouge. I wanted to schedule an appointment for 10am but that was unsuccessful because they only schedule first thing in the morning as early as 8am and I told them many times that I couldn't make it out to B.R. because I'm in N.O. so I asked the idiot couldn't she just schedule me for 10am. SHE SAID NO... mind blowing

Candice T.

If I could rate lower than 1 star, I would. This company is such a disappointment. We have used you guys for YEARS now and the way you've treated us for an issue that could've been easily avoided and is your fault, is just not okay. Our AC unit that was installed less than 1.5 years ago (and cost a small fortune) has not been working for a week now. As a ""star maintenance plan member"", don't waste your money. A tech came out 3 weeks ago (2 weeks before this all happened) to check the system and said everything was running fine and suggested we change our filter inside the cabinet (never ever ever been told this before). We changed it ourselves (based on the recommendation the tech gave us) only to find out our system only needs that filter and NOT the hallway vent filter. We were NEVER told to only use the cabinet filter after having 2 ENTIRE systems installed with Accutemp. REALLY? Record heat has gotten our house up to 90 degrees and we have pets so we were forced to shell out hundreds more dollars to make sure no one had a heat stroke by first buying a portable AC unit (didn't work) and then a window unit (thankfully it works). Were we offered any kind of help such as someone come install a window unit or pay for a hotel room for a couple nights? NOPE. Instead, we have been greeted with incompetency. Part should be in today or tomorrow for a ""temp fix"" but we shall see. Was told the part would take up to 30-60 days to come in but I have no faith that it will actually be here in that time frame or that Accutemp will contact us like they're supposed to. I wish I could make this up. We will NEVER use this company ever again no matter what and I will be telling everyone how awful you are.

Robert R.

They get one star only because there is no opportunity to give negative value for it. Do not be fooled by the $69 service fee. I waited on a part and service on a water heater for over a week. Part replaced and still no repair. COST: $556 only to find another part is needed for an ADDITIONAL $900! I could get two new water heaters installed at that price. I inquired at the initial visit about about a leaking faucet in a bathtub. Cost Estimate: $625! Did the repair myself for $10.45 and it took an hour to completr with me driving across town to get the part. NEVER EVER USE THIS COMPANY UNDER ANY CIRCUMSTANCES! ROBBERY SOMETIMES HAPPENS WITH PLUMBING TOOLS AND NOT GUNS!

Debbie S.

Our new AC system is less than a year old. This is the 2nd time we have had an issue with it. We just put in a call to their ""24/7"" service and was told we would not have anyone to come out until Wednesday, today is Monday.
The temp was 99 today. So having spent $$$ on a BRAND NEW AC system and not having their ""24/7"" service available does not make me happy. I hope they correct their website because their ""24/7"" service is BS!

Hien G.

We called AccuTemp to come out and unplugged a kitchen sink drain not draining. We waited for half a day for someone to come only to find they wanted to charge us $443.00 for a job not complete. The technician was not knowledgeable and after 40 minutes of snaking the drain it was still clogged. He left and told us the line has to be hydro jet for additional costs that might be $600. Completely unfair pricing and not knowledgeable tech. My problem was not solved after two hours at a cost of $443. Accutemp is false advertising since plumbing is not part of their forte. We called another company and had the problem resolve in 30 minutes at half the price.

Monica B.

I have personally recommended to Accutemp over a dozen customers and all of them have been very satisfied in the HVAC/A/C repair business. it's very competitive and each company is trying to undercut another company to get your business any way they can. You know the old saying you get what you pay for, well that's exactly what we get each time we call Josh Davis over at Accutemp. Thanks, Josh.