Accurate Plumbing Doctors

D P.

Fixed a pipe in a difficult to reach area. Responded quickly. Communicated well. I will definitely use their services again.

Greg P.

Matt the plumber was not only on time but actually called and asked if he could come earlier than planned. Who does that! He was masked, fast and professional. Not only did he clear our clogged kitchen sink but also gave us some great tips on how to prevent future problems. I highly reccomend this service.

Greg and Tonie Pierce
Hanover Park Il.

Diana C.

Very prompt response time! The guy who did the work was so polite and friendly. I will definitely use this company again if I need a plumber.

Sharon C.

Had a leaking water heater which I knew could damage the townhouse below me as well as my own home. Called Accurate and explained the situation....Felix arrived less than an hour later, did whatever was needed to prevent damage and explained it to me. He came back the next morning and installed a new water heater and charged what I believe was a fair price. I had called two other places before Accurate and one was nice, but said they just couldn't come until the next day. The other was quite rude, quoted a high price and said it would cost even more if I didn't commit to a new heater right then.
I will definitely recommend Accurate, they were polite, professional and did a good job and saved myself, and my neighbors, from a lot of grief.
Sharon

JP F.

Update 11/2018 two years later we are dealing with different folks (Igor on the phone and Felix at my house) and review stays a strong 5 stars... kinda wishing I could add one more.
We had a leaky kitchen faucet. Felix came out and determined we needed a new faucet. We purchased a faucet, Felix installed it for agreed upon price and we were happy (extra kudos to Felix for persevering through the roof construction on my house that made it really hard to get here).

But very soon after the new faucet was installed, the hot water pressure from that faucet dropped in half. Felix came back out and after a bit of detective work determined a valve had practically disintegrated, pieces of which went into the new faucet and blocked the flow. Felix was out here for over an hour replacing the valve and cleaning out the pieces.
They didn't even charge me the whole cost of the valve and nothing for the labor.
Thrilled to know although the faces have changed the service is still top-notch, reliable & trustworthy.


Helpful, reliable, friendly, and Trustworthy.

I can't tell you what a relief it is to have a plumber I know I can trust. Almost 4 years ago, we needed a new water heater for our townhouse. Unfortunately we made a poor purchasing decision and went with shady company that went out of business shortly after they installed our water heater.

So about 2 years later when the pilot light went out and wouldn't relight, I was referred to Accurate Plumbing Doctors (I wish I could remember by whom, so I could thank them!) who were able to fix the issue so quickly and easily, that it wasn't an issue long enough for me to remember the details ;)

Fast forward a year or two to last night when my husband realized, as we were getting ready for bed, that the water wasn't hot, and we quickly discovered the pilot light on the water heater was out again, and following all the instructions on the unit and the manual didn't help.
So almost first thing this morning, around 8:30am I called Accurate Plumbing Doctors and they were at my house literally well within an HOUR. And after a thorough check of the water heater, I was reassured that although there was an unfixable part (he was much more technical than that, but my brain doesn't do ""technical"" very well, so he also dumbed it down very discretely for me) the unit was still under warranty, and he very patiently guided me through the steps to get it fixed under warranty and I had hot water again by 3pm.
Despite incredibly fast service on a Monday morning, I wasn't charged for an Emergency call; in fact..... I WASN'T charged at ALL!!
Despite the fact that the gentleman from Accurate Plumbing Doctors spent a good amount of time determining the problem and guiding me to the solution, he would not charge me for his time.
Life is full of little inconveniences that pop up every day, and it's companies like Accurate Plumbing Doctors that keep those little inconveniences, from becoming stressful time consuming ordeals. They have my full support and while I hope I won't need them, I'm extremely relieved to know they are there.

Kevin R.

My relationship with Accurate Plumbing Doctor began 3 days after we moved to Palatine in 2016. We needed a new sewer pipe due to a tree root. I met Igor and Jason and their crew. What a great group of guys and since then I have had them come out to do some little things here and there. I am so sorry I took this long to write a review! Fast forward to yesterday and having family over for a cookout and the kitchen sink is clogged. Igor came over and cleared it up before our guests arrived. I will never use another plumber as long as we live in Palatine!!! Thank you for EVERYTHING!!!

J T W.

I have an old 1970s-era toilet that wouldn't flush right(I had to keep physically filling its water cabinet with 2 buckets of water then flush the toilet manually)! I called these guys up, spoke with Igor, who then booked my appointment to have 1 of his people (Felix) to come over the Wednesday after the Easter holiday weekend to fix my toilet. Felix did just that in about 45 minutes! He was friendly, professional, knowledgeable and mechanically efficient! Plus, he said the work is guaranteed for 6 months! So now, my toilet flushes normally and I'll have to find a new arms workout to replace my toilet water cabinet-filling one!

Darlene V.

We had water coming up through the ground behind our house. We called Accurate Plumbing Doctors and David came out that same day. He and a crew member checked the pipe with a camera to confirm what the problem was. We had a partially collapsed and broken line. David explained the repair, gave us a quote and was able to pull the permit the same day in order to do the work the next morning. He and his crew showed up promptly at 730 the next morning. They excavated the damaged area, installed the new line and clean out, and was finished that day after the inspection. They took their time to make sure the job was done correctly, they answered any questions we had, and they did a great job cleaning up. We highly recommend Accurate Plumbing Doctors. The cost of the job was very reasonable compared to the other quotes we received.
Jim and Dar

Matt R.

Quality. I called and they came out the same day. Helped me to keep my water heater from creating more leakage in my basement. Dissected the problem. Recommended a new water heater which I ended up doing.

Wonseop I.

Had a broken wax seal on my toilet and they came in fixed it in 15 mins and so far so good. no more leak. Would give a 5 star rating but it was pricey for something I could have done but getting down and dirty with a toilet is something I'd rather not do.