Accurate Leak and Line - Dallas

Tom W.

I couldn't be more pleased with the extensive work done at my house by the team at Accurate Leak and Line (AL&L) to replace my worn-out and leaky cast iron sewer piping with PVC. They were recommended to me by a close friend from my church for whom they had done a similar project a year or so ago.

I'm in my mid-60s and have dealt with more contractors than I can count over the nearly 40 years I've been a homeowner. Accurate Leak and Line checks ALL the boxes when it comes to being an excellent contractor. Initial assessment, proposal, communication, implementation, and follow-up were all handled with professionalism, consistency and courtesy. They showed up each day exactly when they said they would. When my personal OCD tendencies showed up and I asked too many questions, Christian, my project manager, responded graciously and respectfully to every question I had. The excavation crew from Deanda Excavation was first-rate with every facet of the digging, tunneling and backfill. They took great care with my yard and house during each phase of their work. The team of AL&L plumbers that handled the actual replacement of all the cast iron with PVC (and it was a TEAM - I think it was at least 6 or 7 plumbers) knocked out the entire plumbing job in a single day, and did it with astonishing efficiency. They went above and beyond in ways I definitely didn't anticipate. For example, they installed two dedicated in-ground cleanouts that never existed at my house before for easy maintenance access at the kitchen sink and half bath drains. If there's ever a clog, it will be easier than ever to clear. When the project was finished, my house and property were undamaged and greatly improved.

On the cost side - Accurate Leak and Line charged me the same amount that another reputable contractor had quoted - but the competing quote was ONLY to replace the cast iron plumbing under the house and did not include the long run of pipe (actually two separate runs) from my house to the city sewer service at the alley. Because of this difference in project scope, the Accurate Leak and Line quote ended up being substantially lower than the competing quote. And the job is now 100% done.

If you ever need this kind of project done, use these guys! You won't regret it.

Steven H.

This company I believe has the ability to do good work. Its a shame that they don't bother delivering the quality that they are capable of. After consulting with the company for several months while waiting on insurance I had a lot of confidence in this company. When it came time to do the work it seemed pretty obvious to me that they had and A Team and a B Team and the A Team went to a bigger job and they sent the B Team to do my job. It took them 4 days to do a 2 day project and then they did not even finish. One day they left without a word and never came back. They did not even leave an invoice for the work they did do. They didn't bother to fill in the holes in the ground. They didn't bother to close up the hole that they made in the side of my house. They made the clean out too tall so that the lawn mower hits it. They didn't bother to return calls. Fortunately I had not paid in advance. Six months after leaving without notice they called me wanting to know why I had not paid for an invoice I never received. I deducted what I paid others to finish the job and I paid them. They never did give me any explanation for why they left and never came back.

John O.

Chad came out and gave us a quote for sewer line repair and replacement. Externalizing all the sewer lines from under our slab to outside it. His quote was reasonable. His workers were great. Everything was done on time and on budget. They did amazing. All work was able to be done outside. No trenching through the house. We have been recommending accurate leak and line to all our neighbors who ask us who did our work. All the cast iron sewer pipes in the neighborhood are the same age and all slowly failing.

Highly recommended. Of all the contractors for various projects, we have had to work with in the last 3 years Chad and his crew were the best.

Winston W.

Thought this company was ethical, but after two leak detection test performed by Accurate Leak and forwarding me an estimate of several thousands of dollars to repair these non-detectible leaks by Leaks, LLC (recommended leak detection firm by #Riddellplumbing, and Leaks LLC only does leak detection, not repair), I'm finding out that there are no leaks in my fresh water plumbing!! Thinking about reporting to Texas State Board of Plumbing Examiners.

Also, when I asked for a report of where the leaks were form Accurate, the owner responded that they locate the leaks when they do the repair. Hence, no other plumber can quote the job and a home warranty company won't be able to cover the expense since the diagnostic is not specific.

Again, when i initially spoke to the owners, I thought they were on the up and up. But a several thousand dollar estimate to fix a problem that apparently does not exist - go elsewhere.

Highly recommend Leaks LLC.

Susan J B.

This company is EXCELLENT if you ever have a job you need done right! They are better than any plumber I have ever called. Christian was professional, knowledgeable and very up front on the pricing. He answered all calls and questions that I placed to him. We were delayed on our job due to the winter storm in February but it was well worth the wait. I would recommend Accurate Leak & Line for any major job that you have that requires going under the slab of your house. We have a lot of plumbing issues at my location and will use them again in the future. Thanks for being such a GREAT company to work with!

Nicole M.

Accurate Leak & Line has such a great team! We had a busted pipe in our front yard and they were so professional over the phone as well as in person. Their pricing is very reasonable. Each person we talked to over the phone was understanding of our issue and you can tell they want to help. If you are ever in need of a great company please give them a call! I would recommend them to my family and friends. Thanks team!

Ricky J.

They had to replace a 35 foot sewer line buried 4 feet deep. Trenched the 1st day, laid pipe down the 2nd, and completed the 3rd day. Work was excellent. The diggers brought covering for the grass where the dirt from the trench was placed so when the trench was filled, the yard looked great with no excess dirt in the yard. i have used Accurate Leak & Line for over 12 years and have always used them when doing this kind of work or lining work. I am a real estate investor and I like things to be done correctly the first time and done only once. I have found that here.

The work was performed in Lewisville, TX, not California.

Rick James

Curtis P.

Great team that did great work from the initial estimate to completed job. Broken pipes in an older home. Accurate came out, did video inspection, gave bid for tunneling or abatement and explained the benefits of both. We went with new pipes outside the house. Next closest bid was $6,000 more. From turning the first shovel of dirt, to install, inspection, punch list, and driveway and yard restoration they were prompt and professional. Should we ever need another plumber Accurate gets our business.

Tracy S.

Our cast iron sewage line was replaced with PVC. Job was worked into their already scheduled job calendar, and done quickly!

Nila S.

So pleased with my pipe repair experience! Once my leak was detected under the slab of my home, I was anxiety ridden with the thoughts of the expense and mess that it would take for the repair! I took several bids for the work and Accurate Leak & Line was the only one that could service a pipe reroute. I felt confident and informed with their expertise and was pleased with the reasonable cost as well as efficiency and professionalism of the repair team! It's been several weeks and no problems! Plus, I didn't have a mess to deal with since there was no hammering or displacement inside my home! Thank you!