Accurate Leak and Line - Austin

Lauren M.

They are amazing. They came out and checked our house for a leak and as it turns out, there was no major leak at all. Just a small issue with the guest bathroom toilet that caused our water bill to rise over the last few months. Another company (Reliant) had come out a few days earlier and told us that there was surely a leak in the slab of our house and they would have to come out and tear through our walls to fix it. Luckily, we decided to get a second opinion and Accurate gave us the information we needed to fix the issue (no tearing down the walls required). AND they were honest, very knowledgeable, and extremely nice and helpful. Thanks Accurate. If you're looking for honesty and reliability, they are your people!

Chau N.

Clayton was able to find source of my water leak (I live in an older neighborhood and my pipes were buried 4-5 feet (normally its around 2 feet), yet he still was able to find the leak within 45 minutes) for only $150 fee.
Another plumbing company wanted charge me an absurd $895 just to use their "Sonar equipment" plus another $400 to blindly dig around my yard to find source of the leak.
So Highly Recommend Accurate Leak and Line for finding where your water leak is.

Repairs are also reasonably price, only feedback is I think they are really busy so suggest they hire more technicians so repairs can be done within couple days instead of having to wait a week plus.

Mark R.

Highly recommend! One service call & diagnosis from Clayton saved us from 20K worth of unnecessary work from one of highly advertised plumbing companies in Austin! Encourage anyone to give these guys a call if you have a slab leak problem!

Randy K.

These folks did a great job. Great hard working and friendly crew. The work they did on the pipe was top notch. Highly recommend!!

Philip H.

We had a great experience from start to finish with this company Clay came out promptly and gave us a realistic estimate along with several options and he followed through at each step of the job the crew that did the work was also very professional Clay responded once the work was done to a question that I had showing excellent follow-through we would recommend this company and use them again

Benjamin G.

We needed our cast iron pipes under the house replaced and asked multiple companies for quotes (we hired Accurate Leak and Line). Three companies provided a quote and two (Accurate Leak and Line being one) quoted about $30K (the 3rd quoted about $40K). Accurate Leak and Line was the only one quoting a flat fee while the others gave an estimate that could change depending on what they might find. Clayton was the first rep that came on site for the quote and has been very responsive during the whole project.

The work was completed in 8 business days and passed city inspection (which tells me the plumbing work was good). The crew did an amazing job cleaning up! You wouldn't know that they were ever here.

Two (minor) complaints/opportunities for improvement that did not justify taking a star off:
1) After the tunnels were dug and the plumbers came, they had to go in and out of the house a lot to work in the bathrooms for the pipe replacement. They had to go through a room with carpet and it would have been nice if they had put down a tarp or something as their shoes were pretty dirty from all the dirt by the tunnels they had to walk through.
2) They worked on some pipes for the washing machine as repairs were needed since the previous owner did not do things to code. The work was included in the price, but they had to cut the drywall and it is up to me to repair the wall. They did state they could recommend someone, but it would have been nice if they would have subcontracted that internally to leave me with a completed job. Might not be something the industry does generally so that's why I would not consider this as a complaint but more an opportunity for improvement.

Michael H.

Accurate Leak & Line are outstanding pros. It's been many years since they undertook a major job for me in Lakeway and I was waiting for an opportunity to praise, thank and recommend Josh and his team for promptly identifying and solving the problem at a very fair price and with a minimum of disruption.
I have also used to replace the entire plumbing system at a rental property in Houston with PEX piping and once again they did a great job for much less than anybody else.
I have recommended them to everyone in my sphere and I will not use anybody else.
Michael H.
Lakeway, TX

Havalah W.

We had a major issue and needed some serious help. Our house is old and we had a cast iron issue. This company was great! Patrick was our main person on site and he made the job more understandable and was very nice and professional. It's pretty rough place to be in to have a tunnel dug under your home and have ALL the old cast iron taken out and new pipes put in. I was shocked how fast they were! Guessing bc of the size of this company and how many times they have done this makes it as easy as just another day.
Definitely not a cheap venture but again, these guys made it as painless as they could. I would highly recommend them and would use them again in the future if we ever needed a big job done like this again.

Kathy H.

Recommend them highly!! Came out and checked for a leak in the line. Found it quickly - very courteous and professional. great experience with representative!!

Alan G.

We have a contract to buy a condominium and wanted to hire a plumber to inspect the cast iron pipes with a drain camera. The first plumber we hired was unable to get his camera working after two visits. The option period was about to expire and used Yelp to find Accurate Leak and Line. I called midday and asked if they had appointments that day. They were booked but offered to come out the next business day. That didn't work, since it would be after the option period expired. I told that to the woman answering the phone. She was wonderful and made some calls to her team to find a tech for that day. She came back and offered someone who could be there within the hour! The tech showed up on time, was extremely efficient and knowledgeable and gave a great assessment of the pipes at a fair price.

What a fantastic experience. I can highly recommend using their service.