Accurate Heating, Cooling & Plumbing

Tracy B.

We recieved a quote for a heatpump. We agreed paid and then they came to our house and installed a smaller unit. Now they refuse to put in the unit we agreed to or one of that same size. What kind of company tries to bait and switch customers.

Sarah E.

This company is a joke. Providing very poor work. They dont follow code. Employees walking around job sites high out if their mind. If I could give negative stars I would. I would recommend going to any other business but this one. You dont get what you pay for even if they are the cheapest.

Stephy Y.

We brought them to our home to scope pipe and the kid doing it ended up breaking it on accident no big deal and he admitted it to us. They quoted to work at 7000 dollars and of course we wouldn't be willing to hire the careless company who broke it and called roto rooter for an additional quote and they quoted that to actually do the work right it would be 15,000.
So weeks go by and we get a bill for over 700 dollars we think of course it's a mistake because no company would come over destroy piping then charge you for it. We call them between 10-15 times to get it resolved and we never got a true response back and now the bill is in collections .

We will be taking them to court if necessary. I wish we had never crossed paths with such a vile company.

Nick S.

I would give a no star if I could I called them a year ago it was the coldest day of the year I called them and they said they could not come out until around midnight which I understand then the gentleman shows up and whithin 5 mine says I need a new furnace so he tells me my bill is 100$ for the call and says to call them to install a new furnace at my cost I so I go and buy portable heaters to keep my family warm through the night then I call another furnace guy to come in he shows up about 15 min later he says he can fix for 300$ and will be back the next day with parts he fixes it and 2 years later it's still running just fine so watch out who comes to fix your stuff

Tyler G.

Installation of our new air conditioning system went smooth, however 3 days later I came to find my basement (where the unit had been installed) completely flooded with a half a foot of water, after one of their workers knocked the sump pump power cord loose during the install, in turn cutting it's power off. Because of this, not only did my basement completely flood over the next 3 days due to heavy rains that week, but once turned back on after discovering said flooding, a clog had developed which then caused our upstairs to be flooded by dirty basement water. Estimated water damage to both my basement and upstairs is in the thousands, and after initially admitting to their mistake and promising to ""cover any damages and make it right"", Accurate has gone silent and it would appear, does not care whatsoever about the stress and damage their worker's mistake caused. But hey, they got their money and that's all that matters apparently. Most of our family keepsakes and storage kept in the basement are now ruined, not to mention the major water damage to our upstairs kitchen floor area (all wood) - and appliances. I will NOT be using this company again and urge everyone else to do likewise.

Wanda W.

They were amazing! Professional and honest! I called several HVAC companies before someone told me to call them. They sent someone out right away. I can't say enough about how appreciative I am for such professionalism. In a day when it's becoming harder and harder to trust people, it felt nice to know that they weren't pushing me into purchasing unnecessary parts or replacing things that didn't need replaced. They have a customer for life! Thank you Accurate!

Janie R.

Excellent service! These guys are the best! They went above and beyond to troubleshoot and fix the propane heater for my Endless Pool. It's so difficult to find someone who will service an endless pool. The folks at Accurate are total pros! They researched the equipment, came out and stayed after hours to help us get our pool up and running again so it wouldn't freeze in the cold temps coming this weekend. They just earned a customer for life! Thank you SO much!!!

William P.

These guys, you can get a hold of in an emergency, even if you live outside of Circleville! Sure, that's gonna cost you extra, but have you EVER had your heat go out early Sunday morning on a three day holiday, or between Christmas and New Years? Or the air go out on the fourth of July? Yea, that's when these things fail, and NEVER on YOUR day off!

They service everything, and have helped me keep ""alive"" a pair of ancient, contractor-grade-came-with-the-house-crap-heat-pump(s) (!) until one of them finally gave up the ghost, and had to be replaced. (We have two heat pumps here... You know The Old Woman who lived in the Shoe? Well.... I'm her Old Man, so we NEED two heat pumps!) They were ""right in the middle"" when I got estimates... and what good is hiring the cheapest guy when you can't get a hold of him other than during Bankers Hours anyway, and I am sure as Hell NOT going to be making the other guy's boat payments!

So they get my vote, because they didn't try to pressure me to just scrap these old pumps, good thing, because that was OUT of the Financial Reality... Reference again the Old Woman who Lived in a Shoe!

Ricky S.

Would like to thank this company very much. They came out Today for a service call for my parents, and I was unable to be there during the visit. However, it was not necessary for me to be there as the technician was honest, and did not try to sell my parents anything. He was thorough in assessing the problem and discover it was just the filter they were using causing the problem. He took the time to explain to my parents what the problem was and the appropriate filters to use in the future. Their service fee was more if not better than average. Being a mechanical contractor myself, I am well aware of the ""fly by night contractors"" out there taking advantage of people and selling them parts they don't need and overcharging for labor. You never get to hear compliments about great companies out there striving everyday to keep this field of business where should be. It's really great to know there are still honest and reasonable contractors out there. Anyone looking for a HVAC contractor that is fast, reliable, honest, and affordable you can call these guys. Thanks again guys, I appreciate it a lot.