Accurate Backflow Testing & Plumbing

John S.

Do Not Use This Company!! We paid for a backflow test 02/21/22. Received notice it would be performed 04/05/22. Then received notice from county they were going to do the test. Called Accurate Backflow and they assured us it would be done in time. Just received our water bill and MCUD did the test and charged us. I cant even reach anyone on the phone at Accurate Backflow!! This has become a horrible company!!! Will never use again!!!!

Mike P.

I received a letter to have my backflow tested. I went to accurate backflow testing webpage and scheduled an appointment. I received confirmation that it would occur in the allowed time (~inside 30 days). It didn't happen. I then received a final notice from the county and email accurate backflow for a response. No rpely. I then called accurate backflow- and no answer. I left a voicemail (after listening to a message how they would ensure they would do all testing inside the prescribed time). No answer to my voicemail. I cannot and will not recommend them based upon what they do (or DONT do) and not what they say.

Diane C.

WARNING - ACCURATE BACKFLOW In December 2021 I scheduled my annual test with Accurate. They sent me an invoice (which I paid) and a copy of the passed report, so I assumed I was good for another year. Fast forward to April 2022 and I received a Manatee County water bill twice the normal amount. The county representative told me that the county never received my report so they sent someone out to do the inspection and charged me double what Accurate would have charged. Guess who the county sent, Accurate. When I went back to examine the report Accurate sent it was the report from the previous year. I was informed by the county that Accurate has new ownership and that they have done the same shady thing to many people! Beginning April 27, I have spoken to Accurate twice and emailed them twice and they have promised a refund. Still no refund has been received. I had given them every opportunity to fix this before I publicly posted this. They have lost my business.

Richard F.

Have been using these folks for my backflow testing since Moby Dick was a minnow! Very efficient and dependable company. I highly recommend them.

Mark H.

beware! do not hire this company! rude! dishonest! unprofessional! horrible experience

Pamela P.

a few snake plants were near the backflow meter. their tech came, wrote FAILED on the test. """"plants near meter"""". Company charged $80. was told clear snake plant, we'll be back but it will cost another $80. Steer clear of these bums.

Traci P.

I used their service last year, scheduled online, and had no issues whatsoever that others described here. I called this year to schedule the service and was treated with great courtesy over the phone. Whatever issues they seem to have had in the past--seems they have resolved them.

Deanna H.

Love that I only had to call one time to schedule our backflow test to satisfy the County's annual requirement. ACCURATE BACKFLOW came to our home in a timely manner, submitted the paperwork to the County, and I have peace of mind knowing we're good for the year. When a leak developed later, we called and they returned in short order to replace the failed whatzit (per our neighbors - this has been a known issue with the type of device that was installed on our new community's pipes.).

Lisa O.

Believe it or not, sometimes a business can be great but the front office staff can cause you to not want to (or not be able to!) do business with them again. This was the case with Accurate. The owner was great, installers/testers wonderful, but the front office ruined it. I needed a back flow unit replaced. They called back with the estimate and I asked for a breakdown of the charges (time and materials). They said they would have to call me back and never did for two weeks. I used that time to learn a little about products and services from other companies, just to be a 'little' more educated on the subject. When I called them back and asked why they did not use a replacement unit that I investigated with a 5yr warranty also used in the area vs. 'their' preferred, they said they would find out and call me back. I thought the call went well and I was simply trying to be an educated consumer. Here's where it REALLY went bad. I immediately get a call back from the office manager who accused me of being intimidating and bullying and told me to take my business elsewhere. So I guess I will!

Zoe J.

Thank you so much for your professionalism Accurate Backflow and Plumbing we will tell our neighbors about you