Access Plumbing & Rooter Services

Mike N.

I wish I could give zero stars. I was introduced to this plumber through my insurance agent, who mentioned that he had done similar work for multiple customers and knew what he was doing. I needed a water leak detector and shut-off system installed as required by my home insurance. The plumber advised me to buy a device off Amazon called Flume, assuring me that this was sufficient and that Farmers Insurance would accept it.

When I received the device, I noticed it did not have a shut-off mechanism. On the day of installation, I specifically asked him if the device had the shut-off feature required by my insurance. He confidently replied, ""No, but they will approve this as well. I've installed it for customers before, and Farmers Insurance has accepted it."" He also mentioned that installing an actual shut-off system would require cutting pipes and unnecessary trouble. Trusting his expertise, I went ahead with the installation.

Fast forward, I received a call and email from my insurance agent stating that Farmers would not accept the device and required a shut-off system in addition to the leak detector. When I pointed out that my agent had referred this plumber to me, the blame game started: ""No, he installed this for multiple customers and they all got accepted, so things must have changed."" I had to pay an additional $800 for a new plumber to install the correct device, and on top of that, Farmers plans to remove the discount, which will cost me an extra $250-$350 on my policy premium.

When I called the original plumber to discuss this, he initially claimed, ""Every job has a labor fee,"" denying any responsibility. Now, I am left with over $1,000 in damages and additional premium costs. This plumber is a con artist and utterly dishonest. He lacks accountability and morals. Avoid this guy like the plague--save yourself the headache, frustration, and financial loss.

Kristen M.

Horrible experience. I recommend you to stay away from this company. Their service is horrible and the employee was very rude.

Persian E.

Awesome people to work with. They were on time and very affordable. I highly recommend them

Arash Z.

Over priced, took the money, left the work unfinished, rude, and refused to come to finish the work, making excuses.