Accent Plumbing

Robert W.

Disgusting AGGRESSIVE BEHAVIOUR from either a Director, or employee whilst on a call, and OVER PRICING. I tried to explain the blockage issue, but he became rapidly frustrated with the issue, it felt like I was doing him a favour by giving, even asking him, to do a job, he was not compassionate or understanding, I told him, we had a very OLD HOUSE and their router rod would need to go down the toilet hole in the ground, HE SAID WE DON'T REMOVE TOILETS, we simply arrive, and use the router, I said, thats fine, we would remove the toilet before they arrived, he then became very more irritated, and SHOUTED AT ME, I said its ok, calm down, we will be ready for your router to do its job, HE SAID we don't do that, and we want, and will install an outside drain ROUTER PIPE, and the cost was going to be 2200.00USD. he basically wanted to install an outside pipe gateway for 2200, as opposed to a simple turn up and route the pipe.

David N.

Accent plumbing is awesome! They sent out two plumbers to snake my kitchen line and repair a leaky bathtub faucet. Efrain went above and beyond with my bathtub. He went to the local hardware store and purchased new handles for me because the old ones basically rusted off. I can now use my kitchen sink, washing machine without any backing up and my bathroom no longer has the leak.

Thanks Accent. I will recommend your business to all my neighbors.

Brad L.

7/01/16 update ... The two guys from Accent returned to do the job. They arrived within the window of time I was given and were friendly and professional-- as had always been my experience prior to this incident. I appreciate how they handled this.

Fork T.

Love this company. Always no nonsense--they help us only fix what needs fixing, they cooperate with us to find the best solution for our needs. They charge reasonable rates. They are prompt and friendly. We were close to replacing the water heater but they prevented that for a long time and helped us focus on more urgent immediate repairs like a corroded pipe.

Mimsys P.

First, the plumber who showed up (On time) was very nice and very professional in his manner. So why only two stars? Because the problem that he ""fixed"" on January 20 is back on the 8th of April!

Details: This is a simple ""slow drain"" issue, but when this drain is slow it means that my washing machine and dishwasher back up into the kitchen sink, then spill all over the kitchen! (You can only imagine the mess when gallons of dirty water mixed with garbage disposal leavings cover the kitchen floor.) To fix this issue the plumber insisted on snaking the drain through the wet bar sink in the living room. And, to be fair, it did seem to fix the problem... FOR ONLY TWO AND A HALF MONTHS!!!

Read their ""guarantee"" carefully, folks. It explicitly doesn't cover ""stoppage"" problems. Ummm, isn't that like 90% of what you hire a plumber for?

Em V.

BEST AND MOST REASONABLE PLUMBER I HAVE EVER USED. I had an issue with my plumbing and my home warranty company referred me to Accent to come assess the situation before they would agree to cover the cost of the issue (even though my regular plumber diagnosed the problem with a $400 price tag). I was weary of using the home warranty's referral, but since this was the process, I went along with it and figured if the plumber wasn't impressive, I could always just hire my own guy. Boy was I proven wrong. Accent came in, checked out the situation, and then changed out a cheap part for a new one and the whole thing took 20 mins. Oh, and all I paid was the $75 ""service fee"" that is in my home warranty contract. My old plumber was completely off base with his $400 diagnosis. ACCENT SAVED ME $325. Bye bye old plumber.

Snigdha D.

I was referred to this company by my home warranty company when I was having trouble with the draining of my kitchen sink. The repairman was courteous he arrived on time. He explained everything to me in simple terms.

Christina M.

There are not enough good things to say about Accent Plumbing. They have been working with me now for 10 years and I just realized I never posted about them. I am always happy with the work and super relived to know that I can always count on them. They are quick to get to me when I call. They have done little jobs and big jobs and all have been great. They are always respectful of my time. They are always smiling and I am always glad to see them.....

Meena N.

The office was very professional and prompt in getting back to you. The service guy Luis was extremely nice and did an amazing job to fix the cheap fixtures the prior owner had in my new home. Accent Plumbing came through American Home Shield but I will definitely call them if I need to when my warranty runs out.

Catherine O.

Cold showers 3 days in a row. I'm $270 and two days into a water heater repair for a pilot light that still won't work.

First day, they replace the thermocouple. It was replaced a year and a half ago, so not entirely sure why this was the only thing checked. That night, pilot light still goes out, problem not diagnosed properly or fixed.

Second day, today, they replaced the control knobs. Light goes out. Still does not work. Water cold and I cannot even get the pilot light to ignite period.

Seriously? Thermocouples that need to be replaced every one-two years is a normal and accepted level of quality? This water heater industry is a racket.

Ok. I left an angry message just now (sorry, I hate feeling taken advantage of), will post after I calm down and see how this is dealt with.

UPDATE: It's been a few weeks. The company sent someone the following day at no extra charge, and the water heater has been working just fine since. For $270 it felt a little pricey for a pilot light fix, give that puts me at 1/4-1/3 of the cost of a new water heater.