Acadian Plumbing

Shelia B.

We had our washing machine start to back up and leak water everywhere due to a blockage in our piping. I called Acadian and they were able to send someone out that day! We thought we wouldn't be able to wash clothes for at least a week! The guys came out and were awesome and professional as always. They took care of the problem and the pricing was very reasonable. Taz and Nathan came out and they are very honest, professional and trustworthy and didn't try to upsell us on anything we didn't need. Glad we have a great reliable company we will use from here on out! We've used them before and have been impressed every time. Definitely worth giving them a try.

Patricia S.

They were truly awesome! I've had plenty of people do repairs on my house. However, they were the best. The plumbers were extremely friendly and professional. Moreover, they fixed a broken pipe in the ceiling that some other companies might have overcharged. I will certainly use them for all my future plumbing needs. I highly recommend them.

Crystallyn B.

I recently bought a house and during the inspection period, roots were found in my drain pipe. I made an appointment with Acadian Plumbing, and they were here two days later and fixed the issue within an hour. It was easy, affordable, and they gave me advice on how to keep the roots out. Highly recommended.

Brufe 5.

Our kitchen sink drain was clogged and we tried everything we could, including snaking it ourselves. The blockage was too hard to break through. Called Acadian and explained issue to the dispatcher. I asked if they would bring out what was necessary to unclog it. I was assured they would.
Tech arrives on time with only a snake in his hand. I asked if that is all he has to unclog it. He replied that, yes, that is all they have. I told him I didn't think it would work since I had already tried it. He said ""If you don't want me to try, I won't, but it will be $125 for service call and I'll leave now"".
My options now are to pay $125 for nothing, or $325 for what I don't think will work anyway. I went ahead with the $325 and said ""Maybe you know how to snake a drain better than I do"". Well, he did not. He was just as unsuccessful as I was. He then went on to say that Acadian cannot fix the clog and I need to call another plumber. He then wrote the name of the guy who he thinks can fix it and his number on my ticket. I paid him the $325 as I agreed and he left. I did NOT call his recommended plumber but instead called Sturt Services who came out and fixed the issue within an hour with their snake, which is much better than the ones Acadian owns, obviously! I will never call this company out again, and why would you when they just charge you to give you a referral of someone else.

Info from work order because it's hard to read the 3rd carbon copy they left:

Estimate of work:
Kitchen Sink backing up to P Trap and run Auger $325 regardless of outcome - no warranty on drains.

Description of work performed:
The kitchen sink backing up. Ran Auger from pulled PTrap. About 6-8 feet hit hard spot. Worked cable back and foward (sic). Could not get past.
Recommend video insp. Recommend xxxxxxx Plumbing 504-xxx-xxxx.

Bobby C.

Got Acadian as a recommendation from Bevolo as part of a gas lamp install for my home and have been impressed enough to use them for additional plumbing needs. They are responsive, punctual, and reasonably-priced.

Zachary S.

Very professional staff from scheduling the appointment to the day of the service call. Fast and efficient in fixing my toilet. Costs were reasonable and tech was transparent with price as he asked permission to move forward with additional work. Service tech adhered to covid precautions and cleaned up work area. Definitely will use Acadian Plumbing for future work.

Cookie L.

Fabulous Company that actually cares about providing quality service. They gave me options to choose from to resolve my plumbing problem and explained in common language what was wrong with my plumbing. I truly appreciate truthfulness and this company definitely believes in taking care of each client's home as if it were their own.

Kyna W.

Beware

Receptionist was very rude and her attitude was like she was doing me a big favor by scheduling me. Normally I couldn't care less but her condescending tone was over the top. If the owners treat people like that then I don't want anything to do with them.

Geneva D.

Second time I have needed a plumber....water heater leaking and I called Acadian.....Eric took my call, followed up ASAP and this morning 4 guys showed up -headed up to the attic and in 2 1/2 hrs had me ready to go with a new heater. Eric even folded up my drop cloths....shook them out outside...very considerate, they all wear masks...price was very reasonable. These are my go to guys....two neighbors already asked for their number.

Rose P.

We had a leaking pipe in our upstairs bathroom and called Acadian. Once at our house they quickly found and repaired the problem. I highly recommend Acadian and will use them in the future.