Acacias Plumbing

Molly E.

My husband scheduled an appointment to replace two hot water heaters. Received an appointment for 2-4 pm the next day. On the day of the appointment, my husband started getting calls around 11:30 am so someone could come out. No one was home (which we told them when we scheduled the appointment). When my husband finally could call the technician back, he said he had taken the afternoon off and he couldn't find anyone to send out at 2:00pm. When my husband asked for a supervisor, he was placed on a hold for 15 minutes and then hung up on. When he tried phoning back, they just hung up and wouldn't take the call. Very very disappointing given the good reviews for this company previously.
UPDATE: Hector reached out personally and came out during the scheduled appointment time to give us a bid. He quickly handled the issue and resolved the conflict.

norma e.

Great communication, fast reliable service and very professional ; definitely recommend

Land d.

I had 5 shut off valves installed in my home, I called Hector back to complain about technic he used. He explained and adjusted to my satisfaction concerns to make sure I am happy. I find he is one of the kind service tech with super polite and care for customer plus his response time arrived on promises, he is different from big companies, he personally involved with customer even I am in minority not born and raised here, also this company phone answer is very quick, I got answers every time I called in, their pricing is fair not skyrocket like big companies in Houston I had services on, this is a true review not fake from real customer, anyone can contact me if you have questions.

Gulnara K.

They replaced our water heater. On time, professional, great service, even vacuumed after they finished. Would hire again for any future plumbing issues.

William P.

Excellent company, timely and courteous. Good quality service, tap installed by this company. Will use them again. Hard working guys. Will use again if needed and recommend "Acacias Plumbing".

Diane L.

The plumber was on time and was very knowledgeable about my concerns. He did not try to force me to purchase something that was not needed but what about his work in a professional manner and explained every process that he was going to do. He did not try to overcharge me but did excellent work and was done within 2 hours. I'm very very happy with it and will continue to rely on their services in the future.

Ricardo M.

Had dual bathroom sinks which were clogged. Acacias came out that very day and was able to resolve the issue. Our technician, Cristian, was highly knowledgeable, courteous and friendly. He explained everything clearly and the price was as expected. He was in and out within and hour.

Would recommend them to anyone and would use them again.

Jason F.

After noticing my review, Acacias sent back a technician and restored my water pressure to what it was previously. It seems the repair work had loosened some debris which traveled up the pipe and restricted the water. I'm very grateful to them for coming back and warrantying their work. I'll keep Acacias on speed dial for the next time I have a plumbing issue!

Wynne C.

I have them come out twice. The first was to clear out my drain from the kitchen island. The second was to replace the cartridge in my Master Shower. Both times took a bit longer than anticipated. But to me it showed quality of work, making sure it gets done right. The price quoted is fare. They tell the truth and I trust Hector and his group. Next time I have another plumbing problem, I plan to contact them right away.

Eric W.

Installed a reverse osmosis filter for me. Cristian was very professional and even wore booties I'm the house. He did an excellent job, was professional and I will be using them again. I recommend them for your plumbing needs.