AC Pros Air Conditioning & Plumbing

Kim S.

Terrible drivers! One of them cut me off going 60+ so they wouldn't miss their exit. I'm floored at the disregard for my 3 children's lives. Seriously!

Andre L.

AC did a great job getting to me quick and help replace both my water heaters. Dough and Ethan were super friendly and did a great with the install and cleaning up the site.

Andrew S.

Scheduled HVAC maintenance and thermostat install. Very responsive via email right off the bat. Michael Anderson was my technician. Called beforehand and arrived exactly on time. Wore a mask and covered his shoes in the house. Did a great job explaining what my 10 year old system needed and replaced a part that needed replacing on the spot. Very happy with the experience and will be looking forward to working with them again.

8/17/21 Update: Doug Peterson came by today for water heater maintenance. Punctual, professional, a very clear communicator. Couldn't be happier with the service.

Very good communication from top to bottom. They do a great job of telling you potential issues and replacements you may need to make without the annoying, hard sell. Highly recommend AC Pros!

Jessica M.

Doug was very professional and efficient. We had several plumbing issues to address and he was able to handle them all.

Michael H.

We called AC Pros AC & Plumbing to fix a water leak in our home. Doug and his crew were very professional, knowledgeable and explained everything as needed. We will definitely call AC Pros in the future.

Bob K.

These guys have been my vendor for a few years now. Always prompt professional and great service. They send text messages with the photo of the technician who calls before they arrive to give me an ETA. Recently I got my annual HVAC check up for no cost and had some Nest thermostats and doorbell installed. Mark did the work for me this year. He is super prompt, great communicator informing me of each step he is taking, when he gets an unexpected issue, what he is doing about it. Would strongly recommend these guys. They are "keepers".

Gene M.

Great service from AC Pros today. Had a plumbing issue serviced by Doug who called ahead of visit. Arrived on time. Diagnosed and fixed the problem. Left the area clean and most important, operational. Appreciated a follow up call explaining what was found, the nature of the service, and simple measures we can take to avoid a recurrence. AC Pros is my only call for HVAC and plumbing services. Always responsive and informative.

Jack P.

Michael was very professional and knowledgeable. I used their coupon and it was an excellent value.

Rick T.

Have you ever had an A/C repairman tell you what the problem was over the phone and how to fix it yourself? I never had either until today. My first experience with Noah Franklin, owner of A/C Pros was last September when my A/C stopped cooling. The previous repairman that I called told me I needed a whole new system for $13,000. I called A/C Pros for a second quote. Instead, Noah found the problem, a leaking coil, and pointed out that the coil was still under warranty. He obtained the replacement and installed it for less than 10% of the other quote.

Today's problem turned out to be a clogged condensate drain. I texted Noah last evening, and he told me what he suspected. I have been able to use my shop vac to keep the condensate level down and keep the house cool until Noah's crew came today and fixed the problem. I highly recommend A/C Pros.

Nikhil G.

They are overpriced. My AC wasn't cooling the air and I put a request in homeadvisor. Then "Acpros HVAC" contacted me and said its $89 just for the technician to visit (not so bad) and will be used for the repair if there was repair. Then he found that refrigerant was very low and gave me 2 options after he could not find the leak: Either recharge the refrigerant or replace the evaporator coil (replacement cost he quoted was $3500) I went with a recharge option and he gave me the idea that it probably won't be more than 3-4 lbs recharge. But, after the work was done, he said he had to recharge about 7 lbs and he gave me a bill of $680!!!!. (Its only fair that he cannot provide correct estimate on how many lbs are needed before the work is done) This is like $97/lb. Normally recharging R410a refrigerant costs about $35 per pound including labor which should have costed $245 (refer this link:https://www.homeadvisor.com/cost/heating-and-cooling/home-ac-recharge-freon-refill/#labor). Unfortunately I realized the markup after the work has been done and I got invoice.

Update: Just to put the point across, the actual work done by the technician is outstanding. My AC has been cooling my home perfectly since the work and has been a huge improvement. For this I am updating the rating to 3 stars. The above review is only about the company pricing based on the fair pricing I gauged from other consumers in online forums. There is a chance that online forums are incorrect about correct pricing. So, take my "buyer's remorse " over the pricing with a grain of salt.