AC by J

★★★★☆ 3.9 / 5 (204)
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: 7595 E Gray Rd Ste 1, Scottsdale, AZ 85260
: (602) 607-0943
: https://acbyj.com

Company Overview

AC by J takes pride in delivering exceptional plumbing, heating, cooling, and electrical solutions across Scottsdale, AZ. We strive to help the people of the Phoenix Valley enjoy comfort throughout the entire year. As a locally owned and operated company, we are here to ensure your comfort. Established in 1983, our family-focused company is known for its efficiency. We make it a priority to complete every project properly. Our courteous, skilled, and qualified team is dedicated to providing outstanding service. Our residential services are of the highest quality, and we offer 24/7 emergency support.

We are a locally owned company committed to delivering exceptional cooling and heating repair services to both homes and businesses in the Phoenix area. When faced with an AC or heating emergency or needing a system replacement, you require a trustworthy company. Your confidence in our efficient service or replacement hinges on our skilled professionals.

Behind the scenes, our friendly support staff works diligently to ensure your technician or consultant arrives promptly. Communicating your specific needs to your in-home representative is a priority for our customer service team and dispatchers.

I’m Kelly Johnson, the President of AC by J. We understand that you have many choices for your heating, air conditioning, and plumbing services. We are committed to offering exceptional, professional, five-star service and wish to be your first choice for any home service needs across the valley.

We have over 35 years of experience and take pride in standing behind the work we do for our customers. In 2021, APS recognized us as one of the top 5 service companies.

You can count on our service, delivered from our family to yours.

Sincerely,
Kelly Johnson
President and Owner

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Electric inspection
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Dave V.
★★★★★

I've been using AC by Jay for 6+ years. They sold us our AC units and have maintained them ever since. We've had numerous service reps on our account, all knowledgeable, polite, and concerned about providing excellent service. I highly recommend them for your HVAC needs.

Paula S.
★★★★★

Recently had two services from AC by J. The first was an A/C fall tune up. The second service was a Fall Plumbing inspection. In both nnstances, the technician was exceptional. The service provided was completed efficiently by a very qualified and professional representative. In every instance, the work performed was completed as requested, the technician as extremely skilled and the job was neat and clean, during and after completion. I highly recommend both the plumbing and a/c technicians.

Jeff N.
★★★★★

We've used AC by J at both our homes in Scottsdale for ~ 5 years now. Their service is always punctual and thorough. Their technicians are knowledgeable and professional. There's never a hard sell on their findings. They spell out their findings and its your decision as to what work gets done if any. We have both HVAC and plumbing contracts for annual inspections which has saved us money in the long run. We highly recommend the company.

Gary G.
★★★☆☆

AC by J are certainly experts and professional at their repairs. Personable and efficient at fixing the plumbing. What was done: new bathroom shower-tub plumbing which required cutting a hole in the wall to repair the plumbing; new kitchen faucet, sprayer combo with new valves; check up on all of the house plumbing; outside plumbing shutoff valve and repair of plastic irrigation pipes; new water heater and hookups. They did a lot of work which was done professionally and correctly so it won't have to be redone! The only step wrong with their system is that one had no idea as to cost of the whole process and cost of fixtures etc. I know that plumbing fixtures are expensive! The water heater alone was $1,300.00 so it is no surprise that it cost several thousand dollars. GREAT PLUMBING JOB EXPERTLY DONE. What is needed is an actual CASH ESTIMATE so you can get an idea as to COST.

Marlene L.
★★★★★

AC by J always schedules appointments the same day, if at all possible. One day they even came at 8:15pm. The quality of their work is excellent. Their technicians are honest and always clean up after themselves.

I've been a customer for over 20 years because their honesty and professionalism is very important to me.

Rob W.
★★★★☆

I have used these guys a few times. The service has always been great but they are a little pricey - $75 service call and an additional $98 for the ""plumbing health and safety"" package which sells for $29.95 on their website.

Update: office called and will apply the $98 to my next service. More than fair. Definitely recommend

Bei-Min H.
★★★★★

great service! received helpful hint from technician to improve performance of our A/C which saved us hundreds

Eric F.
★★★★★

It was after 5 pm when I realized that my A/C wasn't working as my house was getting hot. It was July 8th, so it was a hot and humid evening. I called my normal A/C repairman and he said that he could come by and check it out the next day. The family wasn't going to be able to sleep as the house was at 86 degrees at the thermostat and that isn't even the hottest area of my home. I went on-line to find an after hours A/C repair service. Luckily my 1st call was to AC by J. The dispatcher told me that she had a tech not to far away on another job. While she and I spoke, the tech called in as he was finished on a job, so she sent him to my house. Within a 1/2 hour of my 5:30 call, he was at my house. Within another 1/2 hour he had my A/C fixed, it was a bad capacitor. I was elated with their pricing as my total charge, parts and labor, was $239. By bed time, the house had cooled down enough for comfortable sleep. I deleted my old A/C guy from my cell phone and replaced him with AC by J!

Kimberley K.
★★★★★

I called AC by J because my AC went out in the afternoon heat here in Arizona. I first contacted my home warranty company and was extremely disappointed in their lack of customer service and cooperation. The technician, Darren, came out and was perhaps the most friendly and informative technician I have ever met. The AC was fixed in an hour and I had relief from the 110 degree heat. I will continue to pay out of pocket for this company to service my AC and I will ask for Darren to be dispatched the call if possible. Absolutely fantastic. I highly recommend them :)

Kristal L.
★★★★★

We had exceptionally great customer service by Chris from AC by J. He made a house call to check our broken AC at midnight and then came back the next day to help us out again. Very thorough, friendly and professional. You can count on these guys, they will accommodate their clients and that's hard to come by these days in customer service. Five stars for technician, Chris and AC by J!

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