ABT Plumbing & Rooter

Anzhela Y.

This company is definitely on point with the way they care for their customers and how they efficient they are with their work. Robert has been SO kind and so professional that I call him and recommend him to anyone in the Ranchos Palos Verdes area. . He did a huge job for a commercial property recently replacing pipes damaged by roots. After the job was done he even called to make sure everything was okay and if we needed anything else. He was quick to asses the issue & let us know what needed to be done so it doesn't get that bad again. He definitely built his trust with us especially when we realized how smart he is when he detected an odor coming out of one of the bathrooms. Mind you, that bathroom had no issues that we even knew about but he chose to help us out in every way possible. Thank you Robert for your amazing customer service skills and for getting the job done right and on time!!

Victor E.

This Company was recommended by a neighbor. The service person who came to my house was punctual, courteous, and all business. He cleared the clog in my shower drain quickly and cleaned up after himself. The price was reasonable as well. I would surely recommend ABT Pluming & Rooter.

Linda V.

Robert and his tech was absolutely the rudest and most unprofessional people I've ever met running a business in Southern California. I was referred to them by my home warranty company and after speaking with the person that originally called I told them they wouldn't be doing my plumbing job because of the rudeness and lack of knowledge about Plumbing. It seem that I knew more about Plumbing than they did. They refuse to quote prices and don't show up when they make an appointment. Not to mention that they lie repeatedly. The next day, I got a call from the nice dispatch lady named Ana and she asked me to give them a second chance which I did. The same thing happened but it was even worse I've never experienced such a rude and offensive person or plumber in my life they need to be reported to the Better Business Bureau and consumer affairs. I hope nobody ever has to go through what I had to go through with this plumbing company they are the worst ever!!!!
Linda Veerkamp-Realtor-Manhattan Beach.
3109903606

Ash L.

The first plumber that came out was a disrespectful nightmare, BUT the office manager called me back to apologize and sent someone else not more than 30 min later! His name was Ray, he was so professional, polite, and got the job done so quickly. He also knew my home warranty company policies so well, he knew right away once looking at our problem that he'd be able to proceed to fix the problem without approval. He got the job done well, and cleaned up after himself.

Sherita C.

I was referred to ABT Plumbing & Rooter by First American Home Warranty ( my home warranty insurance).
My appointment was scheduled and confirmed on 2/19 for 2/20 with a 8-10 AM window. I informed the dispatcher that the time did not work for me, due to the fact, that I work. My faucet in the tub had been dripping for about 3 days. I really did not have a choice, therefore I took the morning off to have the service completed.
Around 9:42 AM, I received a call from a dispatcher at ABT Plumbing & Rooter informing me that my appointment would be cancelled due to an emergency within the company.
The dispatcher was very unapologetic which led me to believe that this is a common practice for the company. Customer TIME is irrelevant.
THANK YOU! for reminding me to appreciate good customer service, which I did not receive from your company.
It is my hope that you receive this feedback and improve the way in which you treat your customers and value their time the way in which, I hope you value your business.

Kelly M.

Needed a plumber for slow drains and fixture replacement. Called ABT, they had a plumber to me within 2 hours. He worked quickly and efficiently. The price was standard, but the timely response and having same day service was wonderful. Would recommend.

Caryn C.

Mr. Robert personally came out and did the inspection prior to the repair. He also made sure to come out and inspect the work of his employee. Mr. Robert also worked with me on the cost of the repair- which as a teacher, I appreciated greatly! I would use ABT Plumbing and Rooter again!

Locutus O.

Had a major clog with a backup in the main line under the house. Called ABT on a Friday afternoon, and someone came out in less than an hour and snaked the main line, with excellent results. Charged a very reasonable $195 for main line snake. Excellent service, very polite plumber, and most importantly, fixed the problem with minimal hassle. Great job!!

Gabriela M.

Tonight our water heater valve shot off and flooded the garage. We called Robert at ABT plumbing and he was here within 30 minutes. He was professional and was able to assess the problem. Gave us his best feedback. No charge for the service call (8pm) and will be back first thing in the morning to replace our water heater. He was very respectful and courteous. Highly recommended this company!!

Anna M.

Same day service they were able to come out within the hour and fixed my problem completely, quickly and professionally and even cleaned up after himself when he was done! Highly recommend them!! Price was fair and I'm very happy that my sink drains now!!