ABT Plumbing & Rooter

Elizabeth D.

They used to be awesome I stayed loyal for 2 years guess that's when they didn't take me for a sucker as if 3/31/17 all the prices doubled for the basic shit clean out drains! $250? Like I am gonna stand over and supervise even though they are all 20 minutes jobs. They got rid of their honest employees I assume! Onto the next their loss!

Liz H.

Robert at ABT plumbing is very accommodating and they have fixed many emergencies at my house. I always call them because they are super fast to respond and very knowledgeable. I have been using them for the last eight years and have always been very satisfied with their service. Plus their charges are very reasonable.

Tom J.

Scam. Charged me $95 to tell me what I already knew...that I needed a plumber. I'm not kidding - literally made me pay them $95 for them to give me an estimate that was 50-90% higher than anyone else I have talked to. They are concerned about doing good work, which I get, but they will never get my business. Felt like a complete sell job from the minute the guy showed up. Wanted to replace everything when most things just needed to be fixed. So they probably lost out on a $2000-3000 job over $95 dollars. Not good business.

Laura K.

Awesome company! I called this plumbing company yesterday and they were great. We had a bit of an emergency with our sewer and they came within the hour and fixed the problem. He was very knowledgeable, was able to tell us what our long term issues would be and even cleaned up after himself. Then when he told me the price I was pleasantly surprised as I thought it would have been much more due to the urgency we had. I would highly recommend them.

Shelly F.

Fast, quality service from these guys! Very dependable and always on time! I recommend ABT Plumbing for all your plumbing needs.

Mary A.

I want to thank ABTPlumbing, Nic, for the great job he did to replace the supply lines and the associated connections on three toilets in my townhouse. They were old and very hard to get off. He showed up on time (actually early which I appreciated) and got the work done in an efficient manner. He clearly knew what he was doing, explained the work he was going to perform, and did a great job! Thank you Nic!

Philip M.

Good service, prompt, professional, and fair prices. Ask for Robert. They have shown up promptly, same day, weekend, holidays, and fixed several problems with my pipes. They explain what's going on, show me the problem, and describe the fix with an accurate estimate out front. - Highly recommend.

Bradley P.

I booked these guys to come out today and they said on the phone they would arrive shortly after 10AM. They got there early around 9:24, not that I'm against being ahead of schedule but I was busy with a meeting. So he asked what time will I be there and I said about 10:30 and he said great, see you then. 10:30 passes and I call them at almost 12:00. The guy on the phone said that they can't do the work, it was to change out a ball valve in a piece of equipment I have. He said that's not something they could do and that's not the situation. I maintained it was a simple ball valve connected with 1/2"" copper, he kept saying that's not something they could do and the situation was different and to call someone else out in my area. I was perplexed, what plumber can't replace a ball valve? Apparently these guys can't. Well if you can't replace a simple ball valve you shouldn't be a plumber. I called Carrera's Plumbing and they were able to change it out in about 30 minutes.

They didn't keep their commitment to meet me at 10:30 and I didn't even get a phone call. I was not happy with their customer service at all. I'm attaching a picture of this basic ball valve that they are incapable of changing. Even I know how to change this but I didn't have my pipe cutter and torch.

Update, after posting this review I got a call from the owner. He threatened to recruit bad reviews for my business because he had some friend's that had a bad experience. In addition, he threatened to call agencies on me. He called again and tried to threaten me. I got this all in my voicemail and will post a link. This is the most immature business owner I've ever run across. Instead of calling to apologize and own up to their mistake, which I would have been happy to have been understanding, he's trying to play dirty. Reporting him to Yelp... All the evidence I need for any of the agencies is in my voicemail and on this review so go ahead and be a jerk about it Robert.

Nuno P.

Watch out! They will reap you off!!! They say free estimate but they charge me over $100. The only problem was the tub valve was closed and even so they charged me over $100 to tell me that.
They're re not honest and definitely not professional. They don't know how to do business. We don't recommend them to nobody!!!!

Alisha M.

I am incredibly disappointed with the customer service of this plumber. I called for a client that was having trouble with a faucet and needed to change the cartridge. I explained this was a slight emergency as she was having guests the next day and they understood and we're going to make it to the house very early. When they showed up they attempted to repair and when they couldn't they just walked out after being very rude to my client. No trying to trouble shoot with the manufacturer, just gave up and left us high and dry. I would not recommend this company at all under any circumatance especially if they could not come through in a time of need.