Absolute Services

Mattie A.

unprofessional and wasted my boyfriends time not once but twice he was supposed to work there and the first time they got the time wrong for him to come in and he sat there for An hour and was told to go home then he went to work and was on a ride along and the guy that he was riding with was extremely racist and unprofessional. Then he goes in the next day and is told that the guy he rode along with basically trash talked my husband work ethic And called him lazy and said my husband was on his phone but my husbands phone doesnt work unless he has a hotspot and the worker that he was with gave him hot spot so I'm just trying to understand why my husband had to ride out there and waste his time and gas 2 times now when it could've been an email. VERY UNPROFESSIONAL AND WASTE OF TIME.

David S.

I called to get an estimate for unclogging a toilet. First the rep said I would have to replace my entire toilet. The estimate was almost $600.00 not including replacement. I found my drain snake from Lowes that cost $15 amd fixed it for free. I am elderly and disabled so I thought to get help. No way at that price. They also gave me an estimate for $3,000 for kitchen sink repair. This also included a maintenance plan that was pushed hard. Maybe I'm out of touch with current pricing, but I felt like they were really taking advantage of me. I declined their estimate

Billy G.

We had the faucet for the kitchen and they charged $590.00 to install a faucet. There was nothing under the cabinet. I think this is a grossly overpriced deal. On top of that they don't show up on time!

Adam B.

Absolute waste of my time and money they upcharge eight times the amount of what the parts cost their prices are outrageous if you don't have at least $1,000 that you don't want back then don't call them

Jeff H.

I would not recommend this company at all. They were hired to unclog pipes and they ended up busting a drain pipe while doing so. The busted pipe caused extensive damage to the ceiling on the lower floor. They refused to pay for the damage they caused by claiming we had signed a disclosure form before the work was done. Problem is we were NEVER given a disclosure form to review let alone sign. Someone at the company forged the form and they tried to claim we had signed it. When we brought this to Justin's attention, even in light of the company's fraudulent actions, he didn't change his stance and still refused to rectify the problem they caused. We will have to seek recourse through the legal system. Shameful on their part.

Mary T.

My review of Absolute Services is Absolutely Fabulous. Travis Harvey did a great job of putting what all I needed done. It started with problems with my electrical box, this was a panel rejuvenation which fixed my pblms with my lights going out & getting several wall circuits for my kitchen, bathroom, living room for Christmas & computer room (man I got rid of a few extra extension cords) & why now it no longer looks cluttered & lot easier to trace where everything is plugged in. Also got extra outlets for the outside at Christmas time (yay). I also re did all my smoke alarms. On Monday I had my garage door fixed, luckily I did not have to have a door but all the other repairs done & today I had my nasty dryer vents cleaned out. So glad I did about 2 yrs ago my neighbors house had a small fire due to the vents not being cleaned, by the way I did sign with a service contract & so glad I did. Maybe this is one way to keep my house up to date. The whole crew did a fantastic job! Well Done!

M. T.

Don't believe the 5 star ratings of this company. Quality has gone downhill over the past couple of years. I've called this company for various issues over the years and without fail, the electrician/plumber/garage door tech pushes over and over again their home membership. Their service has deteriorated markedly, to the point where I will not call them again. Case in point: I wanted an estimate for a home charger for an electric vehicle. Received a text that the electrician was on his way (1.5 hours earlier than the window), so I had to interrupt work to let the home office know that now wasn't convenient and for him to come back at the previously agreed upon time. In the first 10 minutes of interacting with the electrician he asked what I did for a living. Strange. After he looked at the breaker box, he asked if he could sit at my kitchen table for 10-15 minutes to write out the estimate (again, strange request that I did not agree to). Then asked if he could use my bathroom (I grudgingly accepted). The estimate was nearly $5000 for installing a Level 2 charger! Absolute services is absolutely ridiculous. Good riddance. If I could give them zero stars, I would. Very unprofessional.

Leslie F.

Horrible, do not use this company for anything. Six weeks to improperly install a new HVAC system. Gas connection was wrong 3 different ways: 1. Actual fittings and configeration was wrong. 2. They connected into line going to my dryer, rather than running new line to the new gas furnace. 3. The gas line that they tapped into was not big enough to supply the furnace, let alone furnace plus a dryer. Add that to every gas connection made by their HVAC guys leaked and had to redone by their plumber. Their plumber refused to run direct line to the furnace, as it needed to be. Also had issues with the new humidifier being installed wrong. Water ran directly from humidifier onto and into the furnace. soaking all of the electronics, and leaving standing water inside the unit. At this point I demanded that they take it all out and give me my money back. They sent a senior ops manager to bully and intimidate me, claimed there was nothing wrong with installation. Back to 3 different problems with gas line, and the system being flooded by the improper instalation of the humidifier. He kept telling me nothing was wrong and it was all perfectly safe. Sorry does anyone really believe that water and electricity mix well? As for minor problems, in general it looked awful. Many problems with this install and how it was left. Six weeks with 6 in pipe open through the roof, they didn't take it out and repair roof as promised. They ran the new exhaust pipes in front of my electrical outlets, to where I would not be able to use them. I was left to repair a lot of damage caused by them. Everything that they did had to be taken out and done correctly. At this point, I wouldn't trust them to change a lightbulb.

Jennifer T.

I was originally a Absolutecustomer. Purchased multiple services with them. I'm not sure what happened from 2021 to 2022...but there customer service went down fast! Tried to setup a a few plumbing services and I was told, they are only taking existing customers at this time (like a Doctors office). I explained to them I am an existing customer. Then they explained, oh no you have to pay for a membership. And my membership expired last year. To renew for a new membership is $300 annually (which went up double the cost)! And i was told to call back in 3 weeks to see if i can make a appointment then. I even spoke to the owner too! Absolutely Rediciolus!! I would not recommend them based on their current customer service because they basically saying, we don't care about our customers!

Steven H.

What a nightmare!!! Had Bailey come to my home for a routine service appointment to clean my old HVAC system. I was told that the system needed to be replaced. Hours after he leaves my entire unit breaks...coincidence? No. Buyer beware. I had Rick come to my home same day after Bailey left to give me a quote. I accepted the quote gave a 3500 deposit and was PROMISED next day install. Today I get a call after being without AC all night that all the installers have stomach bugs and could do a Saturday install. What a joke of a company. UPDATE: they damaged my walls, my closet doors are broken