Absolute Plumbing

Tonto N.

After they agreed to visit the property and evaluate an existing filter system (visual plumbing) they left after 20 minutes. Instead of an estimate to fix the problem, I received- sorry we do not work on other people's systems. Then they sent an invoice. Since they knew the situation prior to dispatch, this is questionable integrity. This speaks to the business practices of the front office. Pass on any future use of this company.

G. S.

This company was hired through Lowe's to remove a toilet, and added installation of a vanity and two faucets. The first day a man came, took out my toilet, put it in a black plastic bag and left it on my wood floor leaking, and left. The flooring guy and my husband had to put it outside, and clean up the water. Second time to my house two boys showed, put the toilet in and said they didn't have time for the vanity and left. Third time, two new boys showed up put in the vanity, and faucets, left and the pipes were leaking. I called, they came back, left again and it was leaking again, came back the fifth time fixed the leak and chipped the sink on my brand new double vanity that weighed 350 pounds, and left. They also said they didn't have any silicone in the truck and left the back off the vanity. I called and left a message asking if and when they'd be back to fix the sink. No call back just a bill in the mail! I wouldn't recommend.

Unisha T.

I wish I could give zero stars. They were contracted through Lowe's to do some measurements for an appliance installation in my home. They were supposed to be at my home between 10 AM and 12 PM. I thought someone would give me a courtesy call to let me know when they were in route. Like most people, I have a job, and getting time off can be challenging. However, I was able to be within five minutes of my home to allow myself to allow myself time to get home in a timely manner for the scheduled appointment. It was nearing 1020, and I hadn't heard anything from Absolute Plumbing. I thought that was odd, so I decided to just go home I entered my home at 1031 (time verified through my alarm system). I set around waiting, decided to watch Netflix, and then I realized it was noon. No Absolute Plumbing to be seen or heard from (I think I actually saw tumbleweed rolled past my house). I gave them a call to find out what happened. The receptionist said someone came and waited at my house for 30 to 40 minutes. If the window is between 10 and 12, and I entered my home at 1031, did the guy teleport from my home because I did not see him?! I asked the young lady why didn't he call because I was in the area? I was told he called, and I had her verify my number. HMM, odd..... my phone never rang and my Fitbit never vibrated for this ""call"" that was supposedly made to me. Then she said, ""well someone answered the phone and said it was the wrong number"" (thought no one answered my phone when it was called?). She then tried to re-explain to me that the policy is to wait 15 to 20 minutes then the guy is required to leave (but I thought he waited 30 to 40 minutes?). I asked her what time the guy came by...:Crickets:....So basically, you're lying to me. Cute. This whole experience was very unprofessional, unnecessary, and gross. I'm actually glad they didn't enter my home because they probably would have tried to price gouge me.

William K.

I have used Absolute Plumbing twice with the same response. They were thorough, knowledgeable and on time. This family operation is a credit through every level as they work as teams with an easy congenial attitude that was a pleasure to have in your home.

Olivia K.

Absolute Plumbing has been our plumbers for a few years now and we are very happy with them. They have fixed each and every issue we have had at a great price and quickly.

Shelly G.

I love Absolute Plumbing! My tenant called with a leak under the kitchen sink. We were in the middle of a snow storm and I called Absolute Plumbing. Colton and Isiah came out and installed a new faucet. They were professional and they new what they were doing. I'm very happy!
Thank you Absolute Plumbing!

Kyle M.

I hate to give a 1 star. What can I do. I never got a call back for an estimate. They must be so overwhelmed with business that they overlook the small guy.

Call them maybe you'll get a call, I did not so I went with CPI.

Lisa M.

800.00 later and my bathroom faucet still leaked, hot switched to cold, told me he could fix it if I wanted him to but I'd need to call the office for an appointment and another minimum 140.00 to do what he knew needed to be done but didn't do. Showed up late, smoked in the van while on the phone, got out of the van, still on the phone on a personal call. Scratched up the new vanity after pushing it off the cabinet, the adhesive was still wet. DIRT EVERYWHERE. Never will I ever if they are the last plumber on earth. Don't waste your time or money. I had to fix the leak myself.

Brian W.

Called and told them my water pressure was high to my house. They came out 3 weeks later, told me my water pressure was high, and charged me 150 for it. Next time I'll just go to school and become a Plummer so I can just fix it myself.

BuffaloRun R.

If you want to be ripped off, call Absolute Plumbing of Mount Vernon, Washington! I called them and told them that my tankless hot water heater was not firing off! They asked me if I had ever had it serviced! I told them no and that they could also service it while on the call! The plumber told me that once it was serviced it might be OK! The plumber spent 1.5 hours servicing the heater and then told me it still did not work and that he would have to order some ignition parts and then handed me a bill for $438.34! He said he would have to come back out again! I told him to forget it! I was not going to pay another $500.00 for another service call!

I called Right Way Plumbing and they sent a man out! He spent about one half hour checking the unit out and finds an electrical connector not plugged in! He plugged it in and the unit is working perfectly! I can't help but think that this connector was left open on purpose to get another trip and more money from me! If you need a plumber, save yourself a headache and call Right Way Plumbing! If you want to get ripped off, call Absolute!