Absolute Plumbing

M F.

Used Absolute Plumbing for the first time this week after being recommended to me by a trusted source. I had a tub/shower spout replaced that was initially installed incorrectly by another company. Steven did a great job coming up with a solution and fixing the problem at a very reasonable price. The two folks (one a trainee) both wore masks, were very pleasant, and prompt in arriving. Setting up the appointment was a pleasure due to the friendliness, concern and follow up activities of the front office person. I wish I had known about this company years ago.

Laura P.

Showed up on time let me know the time frame and on top of that cleaned up after himself
Awesome!!!!!!

Diana B.

Such helpful,friendly people, from scheduling the appointment to the plumber arriving. Steve is wonderful and very quick with repairs and their pricing is extremely reasonable. They will always be my first call for plumbing needs.

Ryan M.

Negative/Poor Experience. Work done on June 12, 2020. I cannot in good conscience recommend this company to anyone. My experience started out good. The lady that worked the scheduling was kind and intelligent, and the plumber actually did fix our issue. I had three problems: 1. They charged me for 2 hours of work when they worked at most 1:20 minutes. That is $350 in just labor for a simple job and $115.50 more than I should have been charged. 2. The plumber didn't fill in the hole leaving me with liability and an unfinished job. 3. When I called the manager to talk it over, he was extremely combative (it was wild!) and disrespectful. I told him that I had a duty/right (I'm such a good citizen lol) to tell the market my experience and then he said he would refund me $120, but that I would have to leave a good review in exchange. I told him that I couldn't do that (i'd be lying) and that I just wouldn't leave a review if he refunded me, and he refused.

So here I am telling YOU the customer, that you can do better. Support a local business that cares about their customers and does a job well done. I've been in Flower Mound for over 25 years and know a lot of great local businesses. From my very recent experience this is NOT one of them. I am hoping this changes for their future customers, and that my experience is the exception and not the rule.

Tony D.

ONLY THE BEST!!!
we have had Absolute Plumbing at our home and my mothers home many times. They are the best plumbers we have ever used.

fair price and great work and a big thank you from us to them.

Josh Y.

Carlos was great! He promptly returned my call within 10 minutes of leaving a message. He fixed the problem right away and was friendly and professional. Will definitely use him again!

James A.

Absolute replaced our water heater. JJ and team were fantastic and a pleasure to have in our home. The front-end support with Debora was also great - as usual. Clearly they are and continue to be the gold standard for service and quality of workmanship.

Christina H.

This is a follow up to service we received from Absolute Plumbing about 3 years ago. We had two hot water heaters in our garage for our two story home. One unit started rattling and making crazy noises.

We called Absolute Plumbing and steeled ourselves for cost of replacing the probably broken hot water heater. The owner came out and agreed that it was broken. He asked us if we were having any problems with running out of hot water during showers or daily use. We realized that we haven't had any problems, even with a household of 4. He recommended that we just toss the broken water heater, live with the one good water heater and wait for prices on the fancy new water heaters to come down. He explained these units were getting more affordable. He said the good unit could last months or years. Best scenario, it would last at least two more years.

Well... the lonely hot water heater is still holding up. I'll be sure to call Absolute Plumbing when it goes out. Looking back on the service we received, they didn't land any big sales on a new unit that day but were looking out for our best interest. You just don't see that often.

Judy S.

These folks have given plumbers good names!!!! I have used them for 4 years for different situations. Debra is the lady who answers and schedules. What a dear!!! She is very good at asking the right questions, even gives me tips to help until they can come fix my problems, tries every time to schedule me and not inconvenience me with her needs. Besides the work always being done well and timely, if she tells you that she'll try to get you in if someone cancels...... she actually calls and tries to see if I can take that time!!!! Last week, I had a disposal and kitchen sink issue. Called and because of Thanksgiving cooking and tons of company at people's houses, plumbing problems were popping up!!! So I couldn't get our schedules to match. It was going to be a few days. Then bingo!!!! Today, I get a call that they can come this afternoon if I'm home.... They showed up, installed a new disposal, cleared the drain, and fixed a couple of small problems ... all within about 30-45 minutes. These guys were so nice, knowledgeable, and when I asked questions, they were so pleasant in getting me the info needed. This is a very good, solid company!!!!

Jim M.

Had a minor leak between the water meter and house. Called in AM and Debra, who was very nice and personable, set me up with an appointment within two hrs. JJ called me in about an hr and requested he take care of an emergency broken pipe for another customer first. No problem, extra stars for the call and for taking care of someone's emergency ASAP. (Tells me they would do the same for me.) JJ called back an hr before he would arrive in the afternoon and was on time. Found my problem and advised me on the options to fix the leak. He repaired my issue with efficiency, quality parts and at a reasonable cost.

I would recommend Absolute to anyone needing plumbing work done. Good work and nice people.