Absolute Plumbing Services

rachel w.

Had these guys come to fix my toilet. They took over two hours to replace the flush valve. Still did not work. Charged me $250. Called them back to fix again. They said It needed a new valve seal. Wanted to charge me another $300. Bought the seal from Lowe's for 7 bucks. Took me ten minutes. Before all this nonsense this technician performed unnecessary water pressure checks. Over three hours to try to fix a faulty toilet valve and seal. Unhappy senior citizen. Stay away from these plumbers.

Donna B.

I set up an appointment to get some work done with them. No one showed up or called me to cancel or delay. Communication is key, I loose out on two days of work instead of one, thats disheartening.

Amaryllia L.

These guys were super responsive, came out quick, and the plumbers were so kind. Called them for a leaky sink. They came to fix it but it kept leaking. They came out immediately and fixed it. Great customer service!

Keshia W.

Hi I just wanted to thank Lexx with Absolute Plumbing for the excellent work he and the crew did at our house today. I recommend Absolute Plumbing to anyone needing any type of plumbing service or like us they changed out our leaking water main line. The best thing is that my yard didn't get all torn up like you see many other plumbing services do.

Rudy B.

Delighted that we chose absolute plumbing to come do some work on the house we just bought. Justin and the other four gents who did the work over the past two days have been nothing but amazing. I'm very impressed with their work ethic and they were all so nice! We are definitely going to be repeat customers. Also really appreciated the text with a name and picture of the person coming out saying they were on their way for our original quote. Thank you again to the team, you have put us at ease.

Susan R.

I had a water leak in my basement and called Absolute Plumbing. It was late and yet Dan came out and assessed the problem and fixed the issue! He was very nice to work with and knew what to do to fix my leak. The receptionist was also so friendly and helpful! Thanks so much! Janet Ward

Fernando T.

What a great company! I would recommend them to anyone with plumbing issues! Great work and they are very nice people!

Don R.

UPDATE: I have tried contacting the owner several times. Immediately they say """"Mike is out today. He will call you tomorrow."""" They are not interested in making it right AT ALL. I am just ignored after they ran away with my money. I found out this job shouldn't have even been $5000, much less $13,000! I am now having to file legal charges for fraud instead of spending time with my brother. They even blocked my number when I tried to reach out again today! SCAM!!!! Run away from this company. I called for a simple pipe change under my kitchen sink. Not only did they want to charge $1000.00 for that, they said they are """"required"""" to check the whole house, making it sound as if it's a legal requirement. They said all my pipes were bad and scared me to death. My brother lives with me, and is dying of Stage 4 cancer. Keith, the sales person, knew this and went ahead with the scare tactics. We agreed to the work, even though I told them I didn't have that kind of money. He said I had to get it done. He showed me a monthly fee, not the total. I had to ask for the total. I feel they took advantage of me in a very vulnerable time. They did some work, then called my husband repeatedly to sign off on the work even though we weren't home. Joe threatened to not finish if he didn't sign it right then. They also pressured us to sign the loan docs before they got started. It was AGGRESSIVE! I told them I didn't want to do that, and he promised there was a warranty and everything was covered. When I got home that evening, my house was DESTROYED and it's incomplete. I should have known with how aggressive they were being! This is a predatory company that overcharges. I called them and Justin, the manager called me Monday and said they would have a contractor out to make it right. Now I'm getting the runaround. He wrote """"He tried to call you several times. I've seen the call log."""" LIES! No one has called me. I answer every call that comes through due to my brother's care. I asked for his number and he ignored that request. I asked for the owner's phone number. He said """"the owner will call you."""". I'm clearly being messed with! Please stay far away from this company! I have a feeling the good reviews are fake. The bad reviews are a lot like mine. Now I have to fight the loan and possibly go to court, when I should be spending time with my brother, who has weeks or maybe months left - he is 55 years old. He also has to come home from the hospital to a completely destroyed house. I am devastated. They knew what was going on with my family and only saw dollar signs.

Kim B.

Wonderful!! They are absolutely wonderful, upfront pricing, honest workers, punctual, I will continue to recommend them to everyone in Bridgemill! We are relatively new to the neighborhood (Dec 2017) and had some weird pools of water in our garage. I looked around for a good plumber and found these guys on Facebook. I know all too well when businesses offer """"Free"""" service calls, they end up trying to sell you on something crazy expensive or they nickel and dime you. These guys advertised an $80 service Call and that's what we were charged. No hidden fees, no nickel and dime charges, no up-selling, they showed up, tightened a couple of fixtures to the pipes inside the master bathroom wall and Voila! Problem solved! No more pools of water in the garage! I also walked them through the basement and had them look at a few areas of concern. They told me everything was great and that I could rest easy. Seriously, such a relief when a business doesn't take advantage of clients. Especially being that I'm a stay at home mom, I really appreciate the honesty. I can't tell you how sick it makes me when male owners or workers show up at your house, and act like because you're a female, you must have a lower IQ than them. Thank you, Absolute Plumbing for employing hard working, honest people!

Ira T.

The Bathtub faucet had a leak. Technician David, from Absolute Plumbing came to diagnose the issue. After he went to his truck for a O ring to place on the cartridge which goes in the wall. The leak appeared to stop while he was there but as soon as he left it returned. All he said was that we were going to have to replace all the plumbing in the wall, almost $1k and once he made the hole in the wall I had to repair it, he named other shot-in-the-dark parts he wanted me to buy. For him to do the work, I had to pay $100 for the parts, with no guarantee for the work. He charged us $100 for an O-ring after the $50 diagnosis ($150), for the problem which was NEVER corrected. It was a $4 replacement part that was needed, to stop the leak from ACE Hardware, which I corrected myself, and I am not a plumber. I do not appreciate the dishonesty.