Absolute Plumbing Plus

Terry R.

I am really not sure about all of these negative reviews. Justin communicated well (gave me a 30 min heads up call before he headed my way) as i requested. He was professional and gave an honest evaluation of the situation...fixed my existing unit and never once suggested a replacement or part repair.... was in and out in 20 min.

Tammy M.

I was referred to this company through my Home warranty company. My bathroom sink is clogged. He worked on it for about 10 maybe 15 minutes and could not get it unclogged. He then deemed it was from previous rust and was not under the warranty. I don't understand. Does Justin work for the warranty company and not the plumbing company? He is not a professional plumber and I would not recommend this company to anyone.

Greg W.

I was ripped off! I was charged $515 for ""modifications"" made to my water lines and grounding of the water lines on the installation of a water heater. The water heater was replaced under warranty and my Home warranty company paid Absolute for the replacement labor. However, the Home Warranty company and I were told the water heater was taller and bigger around than the one being replaced and therefore the water lines had to be modified. The Home Warranty company won't pay for modifications so I was stuck paying that portion of the bill. The water heater ended up being 1/2"" taller and the only work done consisted of replacing two 6"" sections of copper pipe into and out of the top of the water heater. There were no ""modifications"" outside the normal scope of replacing a water heater. The grounding consisted of clamping a 2' piece of copper wire between two water pipes ($25 of material and 5 minutes of labor). The total work took approximately 2 hours. That is basically $250/hr for labor and materials. My bad for being dumb enough to not ask the Home Warranty company to get me a second estimate but Absolute's (Justin's) bad for misleading the warranty company and us as to the extent of the ""modifications"" and not making it right when I questioned him about it. Never again with this company!

Garrett D.

This is the ABSOLUTE WORST company. People are rude they don't care about the client all they care about is upcharging you! I wish I could give them zero stars highly dissatisfied. They basically charged me $75 to come tell me something I already knew and didn't fix the problem!

Mark C.

Very helpful and willing to take the time to explain the problem and options for repair.

Charles F.

Just had a wonderful experience dealing with Justin from Absolute Plumbing. During the coldest time of the year my hot water heater died. I was sure anyone I called would determine I would need a new hot water heater. Previous plumbing issues cost me a fortune by a guy who told me my wife was hot and charged me outrageously. Justin showed up on time, replaced the part with one on his truck and charged me an extremely fair price. He also gave me some insight into extending the life of my water heater. It's great to know I now have my plumbing company for any future plumbing issues.

Katie H.

Not sure why this company is contracted by Any home warranty or in business to be honest - but I had the bad luck of getting routed to them from home warranty. Seemed nice at first - but as soon as there is a problem with THIER Work - justin became very rude and was not willing to listen or admit his wrong doing. Kept referring me Back to the home warranty for another work order - I'm not going to pay another fee for Justin's mistake - nor do I want him back to try and fix anything. I'm not a plumber that is why I contacted home warranty when sink was stopped up. Justin did not diagnose or even look for the real problem and did a quick job of what was noticeable at first look - sink backed up and rice in garbage disposal (so he cleaned out garbage disposal and fixed our water pressure - water pressure we did NOT have an issue with or put in the ""work order"" he kept referencing). Well then our entire basement was filled with water due to a pipe gushing. Justin was condescending, unprofessional, and plain rude when talking to him about the REAL issue stating we didn't call him out for that - well uh yeah kinda did but he didn't bother looking for the REAL problem causing the sink to back up. When I told him I can see why he has so many bad reviews he said ""yeah I know"" and then something along the lines of ""we don't know what we are talking about and don't listen"". So yeah - awesome job there absolute plumbing for absolutely nothing! Listen to the reviews - do not use this company or Justin. So many bad reviews isn't because us ""non plumbers"" don't know what we are talking about it's because they do a crappy job!

Savanna S.

I hate plumbing problems but I LOVE working with Absolute Plumbing. I won't bore you with the details but they absolutely saved me after another plumbing company gave me the runaround and left me unable to use my kitchen sink for almost 2 weeks. Justin booked me immediately and replaced my old disposal, working which the utmost professionalism. I called Justin today with another issue I was having. He happened to have a cancellation and got me in same day. Turns out there was a switch I could flip and to fix the problem. He educated me without making me feel like an idiot and showed me how to work with it of the problem happens again. I would recommend Justin to anyone!!

J E.

Great company have worked with them many times through our home warranty. Justin is always pleasant and professional. Definitely goes above and beyond.

Courtney G.

My experience has been just like all the others' between yelp and google. Justin from Absolute was assigned to me by my warranty company; first two years ago to replace a garbage disposal then again this week for the hot water heater.

With the first job, the electrician working on the wiring called and told me he was concerned about the plumber's work not being safe or accurate. When I called Absolute, he wouldn't return my phone call and told AHS it was the electrician's fault and refused to go back out to the house and double check his work. I ended up having to hire a reputable company to come out, and they confirmed what the electrician had- a shotty job.

Second experience, the warranty company unfortunately sent Justin from Absolute out to fix a leak with the water heater. The tenant told me he was in a hurry and blamed his inability to fix the issue on a tight space and poor work from another professional. Told her to keep an eye on the leak. When I spoke to him, he said the water heater was illegally installed, nothing was covered under warranty, and there was nothing he could do.

I got a call from the tenant that evening who told me the leak had become much worse since he replaced a pipe. When I called Justin and asked for him to come back out, he immediately got defensive and told me he had already told my warranty company the home systems were illegal and couldn't legally work on them. He then hung up on me. I'm not sure how a person like that sleeps at night.