Absolute Plumbing

C E.

I received a call from my water utility company, stating that last month I had been using over 800 gallons of water per day and either I had a leak or was using excessive amounts of water. I tried to trouble shoot the problem, and it looked like I had a main water leak, I got 5 bids to have my main water line replaced. When I called Bill from Absolute Plumbing, he was very responsive and came out to give me a bid on re-routing my main water line. His bid was in the middle of the pack and I decided to use him because his pricing seemed reasonable and his great reviews on Yelp.
I thought I would again test the shut off valve to the main water line one more time (maybe this time I used more strength to shut off the valve) and I notice very little leaking and less of a spin on the meter. I called Bill and told him, that I am noticed very little leak and maybe it is not my main water line. Bill said he would come out that day (since he was close to my house) and try to trouble shoot the problem. Bill was very skillful and diligent in finding the leak. It turned out the leak was my irrigation valve. PROBLEM SOLVED! He saved me thousands of dollars. All I can say is that Bill from Absolute Plumbing is honest, good, knowledgeable and I highly recommend him!!!! Thank you Bill

Veronika S.

Called multiple times and left multiple messages but never got a response. Terrible service if I can't even get a call back when I'm asking for a call back.
*EDIT* in response to the comment below from the owner, this review was left for a service call I had made a few weeks prior. When I did call, there was no ""out of office"" message or anything to indicate that they weren't available.

Aaron B.

Bill was a great find. HIGHLY recommended. He's knowledgable of plumbing as it relates to our Eichler, and has decades of experience and mastery of all things plumbing. We had him out 3 or 4 times now for various installations, repairs, and advice. Remodeling our newly purchased home has taken quite some time, and every time we've needed a plumber I've been so relieved to have a trustworthy, reliable, and affordable professional in Bill. We will continue to use him as long as we can and cross our fingers he doesn't ever fully retire!!

A. C.

Fixed our old one piece toilet instead of replacing it and also fixed another plumbing issue in another bathroom. Very reasonable, professional and will use again and recommend to our friends for sure.

Sandy P.

Suddenly had a very leaky leak in the shower - checked yelp and called Absolute Plumbing at approximately 11:15 am. Bill said he could be there at noon and was right on time. He was friendly, professional and fixed the problem while giving me a clear explanation of why it happened and what I can expect in the future. I would definitely recommend this company and really, really appreciated his quick response.

Kelly R.

Bill replaced our toilet. He saved us money by letting us pick up the new toilet ourselves and also offered to fix the old toilet for less than the cost of replacement. He was very helpful in his suggestions about brands and models, he was able to get us an appointment right away, he was prompt and courteous and did good work at a fair price. Totally satisfied.

Reg T.

I am absolutely glad I called Absolute Plumbing. I have used Roto Rooter and other plumbing companies, and was never impressed, but with Bill I had a very pleasant experience, and felt I found someone that knows and embraces his trade professionally.

DETAILS:
From the first phone call, Bill seemed very pleasant, professional, and clearly customer service oriented. If that isn't enough then read on.

After explaining the bathtub/shower diverter issue with him and other jobs that needed attention, I asked if there was any price difference for weekend or weekday jobs, and he said its all the same. What a relief, other places charged differently for weekend work.

I explained to him the facets are Kohler faucets that the builder installed, and he seemed to know exactly how to work with the Kohler faucets...what a relief (by the way I'm not a fan of Kohler facets, I had to replace other items before).

At the scheduled appointment, Bill was on time, he quickly knew what type of water diverter I needed and offered two types. I picked the $30 diverters versus the $20 types, the $20 version looked exactly like the ones the builder used, and the $30 ones just look better, and after the install they worked better than expected.

I explained to Bill that we had a slow drip in two showers, I failed to mention this during the initial phone call, he explained what he would have to do to stop the leak. I informed him on the technique that the Roto Rooter guys used, and he mentioned that was a ""patch / bandaid"" treatment, I guess it was as I still have a slow drip, sigh. Good news is that he knows how to fix and I will be scheduling the next job with him (he needs to order the correct parts), the Roto Rooter guys went to Lowe's to get parts and the weird part is that I had to drive them in my car, weird, just weird.

Lastly, the price point was reasonable too.

If you aren't convinced with Absolute Plumbing then good luck in your search, I'm 100% sold on Bill and Absolute Plumbing, and will be calling on him again.

Thanigai V.

Bill is very professional, courteous and easy to work with. I called him for a plumbing issue on a July 4th weekend and he was there for me within a hour!

Connie K.

We had been home from vacation for a week and noticed a drip from our drainage pipe. We thought perhaps it was morning dew off the roof collecting in the drainage pipes from the down spouts but after a few days the drip got faster and there wasn't any more morning dew.

So we searched Yelp and since we like to use local CV people we called Bill and he said he could be over in an hour. Exactly 1 hour later he came over. He quickly showed us how to read the water meter to determine we had a water pipe leak. Then we showed him the drainage pipe and he determined it was probably the pipe fitting below the main shit off value that was leaking water down into the drainage pipe. Sure enough after poking around and removing some dirt there was the water squirting out of the pipe fitting leaking down into our drainage pipe.

Bill went to gather a few supplies and had it fixed in a timely fashion. He was very nice and very knowledgeable. The job was finished and we had our water back on in no time to the house.

We highly recommend Bill and his company. We would use him again in a heart beat!

Alyssa M.

Bill and his colleague, Greg, have done two major repairs in our Castro Valley home. The first was a leak in a pipe that was in our concrete foundation. He hired a professional who was able to pinpoint where the leak was (we have no crawl space), pulled up the tile and concrete, fixed the leak and put everything back the way it was. Nobody would ever be able to tell the job was done - they even kept our tile in one piece so we didn't need to buy new tile.

Next, we had another water leak under the house in a different location (yay). Because of the location of this leak and the age of our pipes, Bill recommended we re-pipe the whole house. We knew this was coming when we bought a 60 year-old house, so we agreed. He was extremely flexible with us and our schedule. He and Greg did the entire job in less than 2 days. To be honest, I didn't get any other quotes because I trust Bill enough to know he's not taking me for a ride.

He's also great at the little things like kitchen sinks. Say you, hypothetically, decide to take apart the 50 tiny pieces in your kitchen faucet to install a broken piece, try to put them back together, hypothetically, and you can't figure it out after 3 hours of trying. That's a great time to call Bill, hypothetically.

I'd give him my highest recommendation and am so happy we won't have anymore leaky pipes!