Absolute Plumbing

Kelly R.

Bill replaced our toilet. He saved us money by letting us pick up the new toilet ourselves and also offered to fix the old toilet for less than the cost of replacement. He was very helpful in his suggestions about brands and models, he was able to get us an appointment right away, he was prompt and courteous and did good work at a fair price. Totally satisfied.

Reg T.

I am absolutely glad I called Absolute Plumbing. I have used Roto Rooter and other plumbing companies, and was never impressed, but with Bill I had a very pleasant experience, and felt I found someone that knows and embraces his trade professionally.

DETAILS:
From the first phone call, Bill seemed very pleasant, professional, and clearly customer service oriented. If that isn't enough then read on.

After explaining the bathtub/shower diverter issue with him and other jobs that needed attention, I asked if there was any price difference for weekend or weekday jobs, and he said its all the same. What a relief, other places charged differently for weekend work.

I explained to him the facets are Kohler faucets that the builder installed, and he seemed to know exactly how to work with the Kohler faucets...what a relief (by the way I'm not a fan of Kohler facets, I had to replace other items before).

At the scheduled appointment, Bill was on time, he quickly knew what type of water diverter I needed and offered two types. I picked the $30 diverters versus the $20 types, the $20 version looked exactly like the ones the builder used, and the $30 ones just look better, and after the install they worked better than expected.

I explained to Bill that we had a slow drip in two showers, I failed to mention this during the initial phone call, he explained what he would have to do to stop the leak. I informed him on the technique that the Roto Rooter guys used, and he mentioned that was a ""patch / bandaid"" treatment, I guess it was as I still have a slow drip, sigh. Good news is that he knows how to fix and I will be scheduling the next job with him (he needs to order the correct parts), the Roto Rooter guys went to Lowe's to get parts and the weird part is that I had to drive them in my car, weird, just weird.

Lastly, the price point was reasonable too.

If you aren't convinced with Absolute Plumbing then good luck in your search, I'm 100% sold on Bill and Absolute Plumbing, and will be calling on him again.

Thanigai V.

Bill is very professional, courteous and easy to work with. I called him for a plumbing issue on a July 4th weekend and he was there for me within a hour!

Connie K.

We had been home from vacation for a week and noticed a drip from our drainage pipe. We thought perhaps it was morning dew off the roof collecting in the drainage pipes from the down spouts but after a few days the drip got faster and there wasn't any more morning dew.

So we searched Yelp and since we like to use local CV people we called Bill and he said he could be over in an hour. Exactly 1 hour later he came over. He quickly showed us how to read the water meter to determine we had a water pipe leak. Then we showed him the drainage pipe and he determined it was probably the pipe fitting below the main shit off value that was leaking water down into the drainage pipe. Sure enough after poking around and removing some dirt there was the water squirting out of the pipe fitting leaking down into our drainage pipe.

Bill went to gather a few supplies and had it fixed in a timely fashion. He was very nice and very knowledgeable. The job was finished and we had our water back on in no time to the house.

We highly recommend Bill and his company. We would use him again in a heart beat!

Alyssa M.

Bill and his colleague, Greg, have done two major repairs in our Castro Valley home. The first was a leak in a pipe that was in our concrete foundation. He hired a professional who was able to pinpoint where the leak was (we have no crawl space), pulled up the tile and concrete, fixed the leak and put everything back the way it was. Nobody would ever be able to tell the job was done - they even kept our tile in one piece so we didn't need to buy new tile.

Next, we had another water leak under the house in a different location (yay). Because of the location of this leak and the age of our pipes, Bill recommended we re-pipe the whole house. We knew this was coming when we bought a 60 year-old house, so we agreed. He was extremely flexible with us and our schedule. He and Greg did the entire job in less than 2 days. To be honest, I didn't get any other quotes because I trust Bill enough to know he's not taking me for a ride.

He's also great at the little things like kitchen sinks. Say you, hypothetically, decide to take apart the 50 tiny pieces in your kitchen faucet to install a broken piece, try to put them back together, hypothetically, and you can't figure it out after 3 hours of trying. That's a great time to call Bill, hypothetically.

I'd give him my highest recommendation and am so happy we won't have anymore leaky pipes!

Cathy T.

Sent an email Thursday evening for an estimate on installing our new garbage disposal. Bill responded promptly, had an opening at 11:30 that Saturday morning. He arrived early, installed the disposal and cleaned up the mess with the pipes that previous owners had installed under our sink. He did a wonderful job, and would not hesitate to call him again.....

A D.

I had hired Absolute Plumbing for a minor leak repair under the kitchen sink at my house. While work was done properly, I was overcharged a lot for the job.

1. I was charged $47 for a small valve and two small pipes. I checked the price at the Home Depot and the cost for all three was under $20 total.

2. On top of charging me more for the parts I was charged for the time he had to make a trip to the store to buy the parts. When I called him I had described the problem and what needed to be replaced. I expect a plumber to have basic parts like this with him. He could have also told me to buy the parts before his visit as well. But instead of bringing the parts with him, he first came to my place and then went to buy the parts. However, he never told me that he will charge me for his time to buy the parts as well. He simply said I will come back with the parts and then at the end just presented me with the cost that included cost for his trip to the hardware store.

Bottom line, for those $20 parts I was charged $107. The total job that required one hour of labor costed me $227, not reasonable for the work by any measure. I had expected better from a service with 5 start rating on Yelp.

Eddie S.

Bill is professional, easy going and his work is superior. We went from a single bath sink vanity to a double sink vanity and needed all the new plumbing done. We also need a new shower valve put in. I initially called on a Saturday and left a message and he called me within the hour. On Monday he showed as scheduled for a walk through and quote.

I decided to use Bill and he has done an excellent job thus far. Take a look at the photo. Plumbing is not that interesting but his workmanship is outstanding; clean and neat.

Duey C. H.

Thanks, Bill!

Gotta be the nicest plumber in the Bay area, maybe even California. Bill was quick and thorough. Had to call him out today (Saturday) for a leak. He was great, and didn't overcharge us for a weekend call. Really appreciated that - We'll definitely call again when in need of a plumber.

Behan S.

Bill was exceptionally helpful. I have not had water in my house two days now because I had a broken water valve to the kitchen sink. I went about trying to fix it myself and got to a point were I was unable to move forward.

Bill promptly answered my call and showed up much quicker than I would have expected...superman cap and all. The problem was a pretty simple fix, just needed the right tool. At no point did he make me feel silly for not knowing had to do that simple step. He was in and out in flash...and now I have a working kitchen again AND running water in the house...thank you Bill!