Absolute Comfort

Ali G.

First visit they didn't come out with a snake, even though we told them it was a clog. Said their's was broken and they'd have to rent one the next day. Showed up next day said they would pull the toilet and figure out where the clog was. Instead went outside and snaked from outside into the bathroom. They did clear a clog, flushed the toilet and ran the shower everything worked fine.....for a week. When we called them and told them it was still clogged, they said to call someone else, they thought the problem was with our septic and too complicated for them. $380.00 for an hour visit that didn't fix the problem, and didn't tell us that they thought it was a problem with our septic not just a clog.

Laura W.

Absolute Comfort was recommended to my husband and I by a co-worker. In May 2017 we awoke to our AC no longer blowing out cold air. We called Absolute Comfort and within a day Jaramy inspected our HVAC system and we knew what was wrong and three different ways to fix/replace it at various price points. Ultimately, because our AC was 20+years old we decided to replace it and with their help were able to determine what system would be the best value for our home,upfront pricepoint, and overall lifecycle costs. They also gave us options we were curious about with pricing for upgrading our thermostat and replacing our equally old heater. They had a great financing program but offered a cash discount, so we ended up doing the later to replace our AC. Once we determined which model we wanted it was installed efficiently within a day; they greatly respected our property and everything was clean and orderly when they left. Several months later our new system is running perfectly and everything their team came in contact with is still running as smoothly as when they left several months ago. They provided excellent customer service and answered all questions we had pleasantly and knowledgeably. We plan to work with them in the future on any concerns we have with our home.

Kelli B.

We live in Monticello, Indiana and had our AC unit replaced last week. Jarmy Johnson was a complete professional replacing our AC unit! Absolute Comfort was one of four contractors we received quotes from. Jarmy came out to do our estimate. He was extremely knowledgeable, honest and friendly. During the replacement, Jarmy and Jason were wonderful! Even when they encountered unforeseen issues during the installation, they were able to troubleshoot and quickly solved the problem and still came in at their original quoted price.