Absolute Airflow Air Conditioning, Heating and Plumbing

Ed M.

Very satisfied with service. On time, found and fixed the problem very quickly. Only problem was we forgot to ask for a senior discount but called later and they were willing to honor the discount. We received the check today.

David H.

I have used Specialty Air for the past 7 years and have been pleased with their service. On the most recent service call I asked about changing out the pump for the condenser and having the filter changed. I was told the pump was $350.00 and the labor was $380.00 and the filter was $80.00. Although I understand the cost associated with having to store parts until they need to be used, these numbers seemed a bit high. With that I took the serial and model numbers of the pump and went to Amazon Prime. Much to my surprise the price, delivered overnight, was $41.00. That is a mark up of 7 times. The filter, $30.00.
I then reviewed all of the old notes, should have done this originally, and found that the drain had been changed to a gravity drain so that the pump was not even needed.
I asked to just have the filter changed and the coil cleaned.
Today I received a call from the owner saying that ""people change and that he felt his company and me were not a good fit and he was cancelling the order"" After giving them 7 years of business I guess questioning his ethics on overcharging were not acceptable. I suggest all future users question the parts charges.

Henry T.

One of most dishonest and unprofessional AC companies I have ever met and dealt with. Made a service call to them and they have $129 service call. They came to my commercial building and gave me an estimate of almost $2500 for the following:
$560 for recharging the gas which is normally $300
Replacing a blade which was replaced 6 months ago $670
Finding leak in the AC by just seeing oil on the ground will tell you there is a leak and charge you $760, and at last clean the condenser for$350.
Now here why I realized who dishonest this company is , on the invoice it says that they changed the filter which was replaced two months ago and since the replacement I have not used the AC.
By the way other technician I called found out the the compressor was dead and no of the above was the problem .
I called the owner and he sent me a picture of a dirty filter from another job and tells me this was mine.
Don't insult me.i suggest that you do your homework before hiring these lairs.

R R.

This company went above and beyond, showing a level of integrity that impressed me a lot. Would highly recommend these folks.

jenny n.

We had an issue with the heater and Carla was able to have Juan come out the next day and fixed the problem. There was a question regarding invoicing; the owner Jay personally called me about it and took care of it. Such a professional company and great staffs. Thank you!

Honest F.

Jose does amazing work and does the work right the first time. He didn't cut corners, he didn't try to BS me. He took my request and addressed my concerns. He stayed until I was happy and the rest of my employees were happy with their airflow. I cannot stress that we will NOT be working with any other companies. Don't make the mistake of going anywhere else. They are worth every penny. It took us years to find the right company, but we finally found the right company. So let me stress this and save you years. PICK. THIS. COMPANY.

Tanya R.

I recently purchased a 1930 Santa Ana house that had a broken, forced gravity furnace, no A/C, and no ducts (they had been removed for asbestos remediation). When I was making an offer on the house, I needed to put very specific language in the offer because the sellers were going to replace the ducts during escrow, and I wanted to make sure they would be suitable for the A/C upgrade I was going to make. Jay spent quite some time on the phone with me giving me the exact language to use in the offer and even gave me cites to the State of CA Standards manual with minimum insulation and air flow requirements. I was extremely impressed that he took the time to help me in this way. The sellers accepted my offer, and I called Jay back to ask him to come out and give an estimate during the escrow inspection period so I would know how much money I needed to subtract from my down payment to pay for the new A/C and furnace. I was very disappointed to hear that they do not give any estimates for houses in escrow. So I got three other bids from HVAC contractors who had no problems giving bids on houses in escrow. I ended up purchasing the house (the sellers gave me a credit for the duct work rather than replace it themselves) and I wasn't quite content with the three other bids, so I asked Specialty Air to come out (which they did, I think the next day) and they gave me a competitive bid. I was impressed with Jay's experience, knowledge, and patience in answering my endless questions. I wanted to see a copy of the optional extended labor contract, and wanted to see decibel rating comparisons, and wanted to use my own ZWave (ADT Pulse) thermostat: Jay was responsive to my needs, flexible, did research on my behalf, and helped me feel comfortable with my model/brand decisions. The job started on time and finished only one day late (which is practically on time for a contractor!) and Jay's crew was outstanding. These guys were extremely hard working, competent, respectful, and accommodating (there was other construction going on at the same time, and they were patient in juggling trucks in the driveway, waiting out power being turned off by someone else, etc.). They cleaned up after themselves every night. I have never been so impressed with a group of workers than the team Jay used. When it came time for the independent HERS tester (my efficiency was significantly better than the minimum standard, which on a 1930 house is astonishing) and then the city inspectors to sign off on the permit, Jay came personally and handled all of the details. Despite being disappointed that I couldn't get a bid during escrow, I am otherwise extremely pleased with Specialty Air and would enthusiastically recommend them.

Albert T.

Called service again last weekend. Set up appointment at 3:30pm today. Brian showed up right on time and replaced the bad part in 45 minutes. Problem solved!!! Your guys are great! Very reasonable price too....

Tiffany V.

Great service! Very nice on the phone. Came out the next day and fixed it quickly. Corey was nice and knowledgeable.

Marcia G.

I used this company based on its yelp reviews. The technicians were very friendly and easy to communicate with. We had a very old furnace system that needed to be replaced. We called specialty air explaining what our needs are. We needed a new furnace and coil replacement. The technician came out for a estimate, and emailed us that same day with what the cost would be. The day of instillation they showed up 1/2 hour early and got to work. Thanks to Robert Hartsfield & Jay Taylor for helping us out. The staff is very professional and friendly.